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Burkhardt Heating & Cooling

Rated 4.9 out of 57 reviews

Google Rating

4.8

Based on 639 reviews

Google Rating

4.8

Based on 639 reviews

Burkhardt Heating & Cooling

4.8

Jackie Scott

16:11 02 Aug 21

Elliot was awesome and very professional. He took his time walking me through everything in terms of what he was doing and what he found. He found why our ac wasn't working, but even more importantly, found our furnace had a cracked heat exchanger. This could have been super dangerous for our family. I was very happy with the professionalism and will be using them in the future.

Mindy Waite

23:37 30 Jul 21

We were very pleased with the thorough and professional job done by Sean. We would definitely recommend this company.

Jon

13:55 30 Jul 21

Very pleased with their services

Natalie B

22:05 29 Jul 21

Shawn arrived on time and diagnosed the issue, and was able to give us different options to address it.

Tom Fadden

14:38 29 Jul 21

Had Chris for AC repairs today. Great job and very professional.

Irving Diaz

19:55 28 Jul 21

Kim Olson

18:03 28 Jul 21

Great service by Sean- explained everything, gave me helpful tips - will definitely recommend to friends and family

Deb Martin

23:04 27 Jul 21

Larry was courteous and thorough and did all the needed cleaning with professionalism and care.

jan pops

01:25 27 Jul 21

Our A/C stopped working after 26 years. Shawn came and replaced a part and got it working again. Thank you Shawn.

Eldon Shorey

22:19 26 Jul 21

I had a new furnace and central AC installed in April 2020. Sean, my technician, came out for the first yearly maintenance of the AC. Sean showed me the air filter and suggested that the clumps of fluff probably indicate there is a buildup along the inside of the ducts. He was right. He showed me a digital image of the dirty insides of my ducts. He scheduled a cleaning for 2 months from now.

Jennifer Gubbin

21:27 26 Jul 21

Sunday night our air conditioner was not working, called the office Monday morning and a technician was on the way within 2 hours. Shawn fully explained the options and cost estimates of repairing or replacing a 17 year old air conditioner. 15 min and two parts later we have a cool house again!

Jeff Andersen

19:37 26 Jul 21

We called for eval of AC sounding louder lately but operating well. We had lost some refrigerant over 9 years and replaced. System was checked out. Furnace fan speed increased to push more cold air in the house. Eliott also took the time to discuss furnace filter options and showed a way to get the 4 inch filter out easier.Eliott was very professional, easy to deal with, no pressure and explained everything very well. He showed respect for us and our property.With some discounts but also included a Fall system check just more than a recent dentist visit for 2 wisdom teeth extractions so maybe 1/2 star off but rating as 5 star because of Elliott. But everything is working well and appreciate Elliott's awork today.

Leslie

17:51 26 Jul 21

We called Burkhardt because we were having trouble with our Air Conditioner. I appreciate that they weren't just quick to come for something that we could have addressed on our own, like a filter change, and they wanted to make sure that we weren't paying for unnecessary service. After walking us through a few things to check, they determined that it was best to send out someone for our problem. Elliot was very nice and quick to identify the issues. He explained all the options and helped us make the right decision on how to move forward and even made some cost saving suggestions that I really appreciated. We have used Burkhardt since buying our home and still feel very strongly that they are the ones we want to work with in the future. Thank you!!!

Sharron Fitak

18:04 22 Jul 21

Mr. Gaynor

20:00 19 Jul 21

Awesome, Friendy respectable.

Finian 21

19:37 19 Jul 21

Received service very quickly and it was very professional. Sean provided wonderful service- went above and beyond- and answered all my questions!

Donna Luebke

16:23 15 Jul 21

Conor Hanrahan

15:38 15 Jul 21

Great customer service.....exceeded my expectations....highly recommend!

Kim Brizendine

16:49 14 Jul 21

Excellent products and service for over ten years. Always reliable and trustworthy. Sean, my technician for routine maintenance today, was courteous, knowledgeable, and very thorough. I feel I am in good hands with Burkhardt!

Michael O'Hear

01:15 14 Jul 21

Very thorough, professional service. Everything was clearly explained.

Karen Sauvageau

16:11 09 Jul 21

Jake was very helpful and thorough in his inspection and made good suggestions for upcoming services.

Jan McFarland

22:14 07 Jul 21

todd g

18:40 05 Jul 21

our AC went out on a 90 degree day!thank god they fit us in to their schedule!Kelly was our technicianhe did a great job!strongly recommend using this company!

Debbie Spence-Gilbert

23:49 03 Jul 21

We needed AC repair on a hot holiday weekend. We received fast, efficient service, up front pricing. Highly recommend Burkhardt, we have been using them for over 20 years.

Tammy Carlson

14:18 30 Jun 21

We love Kelly!!!! He is professional and always does a great job.

Rziop

22:08 29 Jun 21

Great

Brandon Byrne

21:34 28 Jun 21

Kevin Henrics

14:34 28 Jun 21

We had a scheduled service done on our AC unit. Kelly determined that it was probably from the late 1980's. While it's still working and doing it's job, it uses the old and expensive coolant. We will have them give us an estimate on a new unit.The scheduling and notification for the appointment was great. Kelly's service and advice were great. We are happy to have found a contractor that we are very pleased with.

Charles Liedtke

16:15 24 Jun 21

I had routine maintenance on my air conditioning system completed today by Kelly. What a delightful technician. He pointed out to me the necessity of having a surge protector installed and showed me the reasons why. He installed the surge protector in a very workman like manner.. Tested everything. Just did a complete job. What a great representative of Burkhardt.

Jaz Spring

15:36 23 Jun 21

I arranged for a routine maintenance on my AC and as Kelly began to work on it he noticed my fan worked but not the compressor, after further review and my many questions, we were alerted that we may have air but not to its highest capacity and that is because the compressor did not work. After further investigation and many more questions Kelly was able to repair and make our AC great again. I am appreciative of his work and the informational teachings he provided. He is a bit shy, but he was awesome

Kelli Jones

23:25 22 Jun 21

I called yesterday and was able to get an appointment today! Elliott and Jake were very professional and friendly and explained everything in detail.

Elizabeth G

14:47 22 Jun 21

We have been using Burkhardt's services and products for many years and are consistently happy with both the service and the prices. Kelly came today for the annual AC maintenance and was extremely friendly and professional.

Sean Will

21:22 19 Jun 21

Christopher Gawronski

20:42 18 Jun 21

Great service from technician Kelly--he diagnosed and repaired the problem with our AC efficiently and also checked the system for potential problems. Great advice, prompt, easy to schedule--a fine company to work with.

David Schroeder

22:31 17 Jun 21

Kelly our service tech was friendly and efficient as usual. He always provides us with great advice and expertise on keeping our older systems running strong.

Delaney Cairns

12:32 16 Jun 21

We moved and asked Burkhardt to perform maintenance on our AC unit and heater to get an assessment of age, potential future issues, and tune anything up that could be improved. After working on them, Kelly took a lot of time to educate me about both units, as well as how the airflow works in the basement with the pre-existing humidifying unit. The time was appreciated! I also didn't have to ask him to wear a mask as he always wore one in and out of the house (I've had issues with this with people from other companies).

Peter Lazzar

14:34 10 Jun 21

Chris & Sean did a great job explaining the problem, repair, and importance of future maintenance!

Mark Caballero

02:31 10 Jun 21

Did a great job repairing my AC unit!

J Wilder

16:17 07 Jun 21

BEWARE!! Do not give your credit card info to them over the phone. They overcharged me w/o telling me what they did and why. Then once I complained about the bill, they sent a invoice weeks later instead of after the service. And lied to me stating I gave them “credit limit.” No human being would give any business a credit limit. Do not trust them!!

Dan Beric

14:08 07 Jun 21

Jake and Elliot were quick, professional, and helpful. 5/5 would recommend to someone needing AC fixed.

Cindy Petta

20:10 05 Jun 21

I had my AC unit checked to be sure all is running for the season . I have had units checked for a few years now and it is peace of mind . Elliot was our prof this time and he did our winter work as well . He is very knowledgeable and does a great job . I took his recommendation for the cleaning of my heating vents since it was overdue and the photos taken made my decision for me.

Kathleen Massey

19:57 01 Jun 21

Excellent servicing for past 7 years of my heating and air conditioning units. Burnhardt also installed a new furnace in 2019. Great custom metal work by Dan. You can’t tell that the new furnace has been replaced. Knowledgeable and friendly personnel. Elliot and Shawn will find ways to keep your units operating to their full serviceable life and beyond. Fair prices!

laddyangel22

17:15 01 Jun 21

Randy Eidenberger

19:22 28 May 21

Elliott came out on time and was friendly but professional. He was there for an air conditioner tune-up and did a very complete inspection with photographs to show me parts that should be replaced. He explained everything very well. And a possible option to get a new unit and why. The unit is 25 years old. There was not any pressure and he gave me the prices. I was very satisfied with Elliott's work and if I have the work done would want Elliott and Burkhardt's to do the work.

Julia Rose Borsari

21:36 26 May 21

Chris and Shawn were able to come on the same day we called to assess our furnace and air conditioner. They were very professional and honest with pricing and what work we needed done. They were very clean and wonderful to work with!

Sara Adler

16:58 26 May 21

Elliot and Jake were professional and respectful of the home and people inside. They quickly diagnosed and fixed the problem, even offering ways to reduce the bill. It was an overall positive experience and my AC is back up and running.

khiana adams

21:15 25 May 21

Brad Loeck

19:22 25 May 21

100% continued satisfaction with Burkhardt, as I have trusted them over the years in handling everything from simple routine furnace maintenance to installing a new A/C unit when my old one gave out. I would highly recommend technicians Elliot & Jake, as they were both highly knowledgeable, professional and provided the superb quality of service I have come to know with Burkhardt!

Joshua Vick

19:10 24 May 21

Scheduled my appointment for 3-5 online got a text saying the service tech would be there between 1-3pm for some reason. I called and asked why my appointment was moved up because I wouldn’t be home until 3 and the lady I talked to said no problem I’ll make sure they are there by 3 at the earliest. I get a call at 1:18 saying the service guys were close and would be there soon. I was confused since my appointment was 3-5pm like I had confirmed on the phone. I tried calling 3 times and no one picked up until the 3rd call I made. I told the lady I was confused why the techs showed up at my house because I had called earlier saying I scheduled it from 3-5 not 1-3 she said their normal operating hours ended at 3?? How was I able to schedule my appointment then? Also since I have a camera doorbell I was able to hear the techs talk poorly about me and laugh at me so I will not be using this service ever.

Kenneth Stribling

00:00 23 May 21

I am very satisfied with the quality service and I would recommend them to anyone who needs a heating and cooling installer

Marcus Kuhnert

17:54 21 May 21

Called Burkhardt when AC unit stopped working. Kelly was out the next day, communicated the issue with me thoroughly, and had the unit up and running within an hour. I've used Burkhardt multiple times now and highly recommend them.

Matt

14:57 21 May 21

Kelly recently did some work on my AC and he was a fabulous technician and provided a great experience overall. He's very professional, knowledgeable and provided several ideas and suggestions regarding my AC unit. Great guy and great company. Thanks!

Ashley Marie

21:36 20 May 21

Great people, Great service, & they are very professional.

Frank Balestrieri

18:43 20 May 21

Kelly did an exceptional job and I am thankful for the suggestions and tips he provided.

Katie Hennicke

14:22 19 May 21

We had a phenomenal experience with our tech today, who tuned up our AC unit. He found several issues that a different company created last year, so we're lucky we found Burkhardt! Our tech was punctual and very courteous with COVID precautions too.

Stephen Harman

17:22 17 May 21

Jared Looze

20:55 14 May 21

I was having issues with my furnace/thermostat, I called and was able to set up a diagnostic appointment for later the same afternoon. Kelly, the service tech, was able to quickly diagnose the problem and go over several options going forward. Initial service was on a Friday and I was able to get a follow up appointment booked for Monday.

Dann Voss

21:07 13 May 21

I'm very satisfied with Burkhardt. Kelly, the service technician was prompt, very polite and helpful with issues with my air conditioner. I've had them repair the old furnace in the past and recently had them install a new one. Very pleased with the service, price and cleanup.

COREY WILSON

21:01 12 May 21

Used Burkhardt to come and fix AC as compressor wasn’t kicking on. Serviceman came on time and fixed capacitor. Service was great. Price falls in with all others. Unit is not new but will last now for a few more year.

James Ryan

21:41 11 May 21

Greatly appreciate the expertise of their technicians. I've had them out a few times to service our boiler (an obsolete Munchkin brand) and repair a leak in our radiant floor heating system. Quick to respond and follow through. Thank you Burkhardt!

Dale Smithy

17:58 08 May 21

We have used Burkhardt for many years for our furnace and AC tuneups and inspections. This was the year they both aged out and Elliot had to break the bad news to us. He was professional and informative about the different options we had to choose from. So this review is strictly on him and the great job he did. I will post again when the installation is done.

Eileen Hoffman

17:32 08 May 21

Thank you Elliot our service tech. He was informative, professional and friendly.

Carrie L

21:29 07 May 21

Very professional, competent and friendly service. I have used Burkhardt several times and have always been very happy with their service. I highly recommend them.

Christine Gibson

23:42 06 May 21

I love Burkhardt as they are friendly, timely and they know their stuff! Thank you Kelly R. for such great service!

Bill Thompson

20:29 05 May 21

Denny W

21:35 04 May 21

On contacting Burkhardt Heating & Cooling, I spoke to Rachel, who was extremely polite and friendly. She sent Chris Borner to examine my furnace and he was also polite and friendly… and more importantly, he was professional and did NOT try to gouge me. While here, he gave me a totally honest assessment, which I really appreciate. I found them both a pleasure to deal with and will have them do ALL necessary repairs. I am also impressed with the fact they are priced reasonably. I highly recommend Burkhardt Heating & Cooling.

Helen Ergen

16:50 29 Apr 21

We have used Burkhardt often for both repairs and installation at our home and rental properties. They are excellent to work with.

Mark Meissner

22:38 28 Apr 21

Bob, Nick, Kelly and Horst did a super job of quoting and installing and tuning my new furnace, and tuning my humidifier, and installing my new thermostat. Super job! Highly recommend!

Jane Busse

16:03 14 Apr 21

Kelly diagnosed the problem with our furnace right away. He is currently working on replacing the motor right now and we should have heat soon.

Michael Endress

21:00 12 Apr 21

Great service. I would and have recommended them to friends.

Dar Fehrman

21:38 08 Apr 21

Sue Holton

19:22 30 Mar 21

0ur heat had gone out and we called Burkhardt and they had a technician , Kelly, over about two hours later. He wore a mask the entire time. Kelly was friendly, courteous and had the problem solved in a short amount of time.

Kristopher Rowe

20:05 29 Mar 21

They installed our system and came out for a repair. Super friendly, honest, and most important—on time!

Andrew Kerr

16:01 29 Mar 21

Cheryl Precourt

12:43 23 Mar 21

Chris was very knowledgeable and helpful with a unique issue with my current furnace and not working properly. Identified major issues with the unit and installation. I more than appreciate his expertise and professionalism!!!!

Nicolas Acosta

02:43 23 Mar 21

Austin Maas

14:49 17 Mar 21

Derek Counts

16:42 15 Mar 21

Excellent, prompt, and expert service. Burhardt handles all our HVAC needs.

Kelly Robbins

15:55 15 Mar 21

JUDY

15:09 15 Mar 21

We called on a Monday morning and they were able to send someone within a few hours.Kelly arrived on time and called to let me know his arrival. Very professional, he explained the problem and fixed it in a timely manner. Very pleased with Burkhardt, would call again!

Kathy Mankiewicz

19:22 12 Mar 21

Alyssa Kaleta

19:17 12 Mar 21

Quick, reliable, and friendly service. Recommend to others.

sue woida

15:18 09 Mar 21

150.00 for a service call !!! Found five other places that come out for under a 100.00. Call around before you call this company is my advise.

Getonda Saleem

00:15 05 Mar 21

Abby Mira

15:22 02 Mar 21

Elliot showed up on time with mask on, which is greatly appreciated. He checked our furnace, air conditioning and water heater. And glad to know that water heater is due for replacement due to leaking. My water heater is also old and replacement is the solution before my basement gets flooded. Price given to me is very reasonable. Elliot is very courteous and professional and would recommend Burkhardt Heating and Cooling to my friends. ...T Mira

john berrang

18:22 01 Mar 21

250.00 for a service call on Saturday. only use if you have money to waste

Kenneth Stribling

16:49 01 Mar 21

Elliott, did a great job today with the maintenance check-up. He was on time and very professional. Very happy with the company over all.

James Frasher

22:36 26 Feb 21

Elliott did a great job with our check up. On time and professions and was able to fix our humidifier as well.

Fam Luna

15:55 25 Feb 21

Burkhardt tech was friendly, professional, and knowledgeable. Great communication skills, and very thorough with his inspection. Answered all my questions. I will recommend Burkhard without a doubt.

Lady Fusion

02:23 25 Feb 21

My furnace started making this weird airplane kind of noise (here n there-when the heat would kick ON) and it was older & shabby & getting cold. So i just had Burkhart come to give us a free estimate on what a new one would cost. Doug asked my home comfort needs & went over the options and we worked a whole house humidifier in the installation package as well as a new thermostat.This is a great company with genuine people & I look forward to hopefully adding central air later this year.

Joe Schmidt

01:05 24 Feb 21

They were very professional however their equipment used to clean the ducts is lacking. They brought in their "state of the art" vacuum that was very light in weight and light on power. It might be ok to dust your ducts out, but not really clean them out. There was still a decent amount of debris left in the ducts after they were finished, but at least most of the dust was gone.

Rebecca Young

16:10 20 Feb 21

Marcella Williams

22:12 16 Feb 21

Customer Service was very professional. That is where the good stuff ends. I had 3 different service professionals with 3 very different diagnosis. I am out a lot of money and my 2 year old furnace still isn’t fixed. Advised me to call We Energies about meter and regulator?

paul fitak

14:14 08 Feb 21

mother-in-law just got ripped off by them. over 450.00 bucks to replace a 20.00 ignitor.

Kateeva Crape

18:02 30 Jan 21

mark smith

18:01 28 Jan 21

My Aunt had a no heat issue and had Burkhardt come out for a service fee of 149.95. They found failed secondary heat exchanger. She contacted me because they wanted 600.00 to replace part and felt pressured to replace a 12 year old furnace.Did some checking and part and labor are covered by Carrier/Bryant. Contacted two other Bryant dealers and both said only service fee cost to confirm failed part.Thanks to Affordable Heating for fixing her unit.Repair cost= Affordable 89.00+taxBurkhardt 750.00+taxCall anyone but burkhardt

joe jones

17:43 26 Jan 21

MICNTRL MIC-CRAWF

15:09 20 Jan 21

Terry was on time and VERY helpful. He even showed how to change my humidifier pad. Will definitely use this company again in the future.

BOB SMITH

00:08 19 Jan 21

Curtis Williams

23:29 16 Jan 21

Leslie did a great job of letting me know about the maintenance deal and Elliot a great job of inspecting my furnaces! I will be using the service again.

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Specials

Save With Burkhardt Heating & Cooling

We value our customers, which means your saving is important to us. Burkhardt Heating & Cooling offers several specials to help our customers save on HVAC service. Aside from financing options, we also offer frequent special promotions to help you get the service you need at a price you’ll like. Call 414-355-5520 to learn more about our pricing or to schedule a free estimate.

Save Refer A Friend And Get $100

Refer a friend, Or Choose a Free Tune-Up $195 Value For Your Gas Furnace, Boiler, or Central Air Conditioner When Your Friend Purchases a New System from Burkhardt Heating.

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Save Free 5-Year Parts and Labor Warranty

On Select Weil McLain Boilers

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Save Free 10-Year Parts and Labor Warranty

On All New Furnaces & Air Conditioners

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Save Poor Credit? Get Comfortable With Last Chance Financing

Buy Select Heating & Cooling Systems for as Low as $200/Month.

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