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Burkhardt Heating & Cooling

Rated 4.9 out of 61 reviews

Google Rating

4.8

Based on 707 reviews

Google Rating

4.8

Based on 707 reviews

Burkhardt Heating & Cooling

4.8

Steve Meissner

21:25 21 Jan 22

Kristine Nelson

19:11 21 Jan 22

Elliot, Troy, Bob, and Brett excellent service..stick w/ the winners! Burkhardt has been servicing my heat/air conditioning needs since 2003..I've always been very pleased with their quick response and expertise!

Scott Wintheiser

23:58 20 Jan 22

Fantastic service, quick, affordable, and easy to work with. I would recommend them to anyone.

Donna Brown

14:19 20 Jan 22

Kelly was helpful, polite, and efficient!

Allison Holliday

19:13 19 Jan 22

Greg Budnik

20:49 17 Jan 22

Burkhardt(Elliott), our technician was; clean, polite, very efficient, very thorough, helpful, honest, customer oriented, very knowledgeable, and did not apply any pressure in deciding which work to get done & when!!! He even gave us an additional discount!!!

Syd Bec

18:42 17 Jan 22

Donna Rygiel

15:34 17 Jan 22

We have been using Burkhardt heating and cooling for many years and have never been disappointed.They have always been fair, honest and professional.It was a pleasure to work with Elliott in deciding if I should replace my furnace and A/C, then deciding what kind.Troy and Bob did the installation. They too were friendly and efficient. They explained everything after the installation.The reception girls, Jessica and Mahogany, have always been friendly and accommodating.I would never look anywhere else for my Heating and cooling needs.

Randy Schmay

22:20 14 Jan 22

Andrea Lau

18:52 14 Jan 22

Jake and Alberto came out today to help us with the humidifier that is connected to our furnace. They were able to adjust the settings and give us some suggestions on how to make it run better. Then they inspected other parts of the furnace and found a small leak on one of the pipes. We are scheduled for next week for the company to come out and fix it. Love the attention to detail and checking other areas besides what I called for.

kim theno

17:32 14 Jan 22

We have used Burkhardt for all of our heating/AC needs for years. Customer service and techs are professional and responsive. Our tech today, Kelly, was particularly awesome. We appreciate the flexibility, value, and consistent great service.

David Haynes

18:47 13 Jan 22

The service technician diagnosed and fixed our air conditioner problem quickly. We were pleased with the efficiency of the repair.

Jeff Wilson

22:44 12 Jan 22

Kelly was my technician and diagnosed the issue right away. He got my heat back up and running in a short time, which was key in these cold January temperatures.

Julie Neuman

21:12 12 Jan 22

These guys were great! Very professional, and informative. They did a great job, cleaned up afterwards, took the time to show me how it all works, and made sure everything was in good shape afterwards. They even gave me some info on employment opportunities. I definitely recommend there services. Thank you Elliot, Nic, and Marc. You guys rock! 😊

Natalie O'Connor

20:03 12 Jan 22

Dan and Greg were awesome! Timely, professional and courteous.

Tim Sauck

17:18 12 Jan 22

Always very prompt, up front and do a good job. We had Greg, Mark, Drew and Zack do both an A/C and Furnace install which was estimated to take the entire day. They knocked it out in half the time. Everyone was professional and courteous.

Dennis Webb

16:17 12 Jan 22

Michael Golla

00:42 12 Jan 22

If you are looking for a new heating and cooling company look no further than Burkhardt heating and cooling. Great company!!

Ossey G

00:06 08 Jan 22

My heat went out in my condo and Elliott came within an hour of me making the call to Burkhardt. He came right away and quickly fixed the furnace. He also clearly explained the problem and how to fix it, as well as being very professional. Elliott even offered to help fix my neighbors furnace! Great job all around Elliott!

Betsy Adrian

21:25 07 Jan 22

Please see my review on Angie's List. This is an excellent company and they did great work.

Michelle Gran

19:01 07 Jan 22

My family has been with Burkhardt heating for decades. The service is always professional. Kelly came today to do annual maintenance on our furnace and he was super helpful. I highly recommend this business for all your HVAC needs.

Susan Blackford

16:02 07 Jan 22

Kelly was a great technician. He changed a sensor on the zone system. He was efficient and the system is now working the way it should. I highly recommend Burghardt Heating!

Jay B.

15:06 07 Jan 22

Patrick Annis

01:36 07 Jan 22

Had an Excellent experience with the purchase and install of a Bryant high efficiency gas furnace, a/c unit and an AO Smith high efficiency gas hot water heater done promptly and neatly by the crew. I liked dealing with Doug the owner who answered all my questions and has a wealth of knowledge with all the great line of products he can offer I would recommend Burkhardt to you!

JustforChll

19:16 06 Jan 22

Troy and Bob were professional and friendly. They make me feel comfortable while discussing the new heating installation. They finished it roughly about 3 hours with taking out the old heating system, install the new one, and cleaning after. I would recommend Burkhardt Heating & Cooling because they have many payment options available and easily discuss beforehand.

Helen Lane

23:20 05 Jan 22

Awesome always!! Super professional - timely, extremely communicative, efficient and awesome!!

Cynde Garza

20:35 04 Jan 22

We originally had BH&C scheduled to come later in the month to clean our ducts and vents. They had called last week and asked if they could come sooner (awesome!) and scheduled for today. Brett and Drew (not to be confused with Favre and Brees) were on time, very professional and polite. They advocated for me on the quote (square footage was wrong), they told me exactly what was going to happen, we did a walk through prior to them starting. They were quiet (I work from home) and were out of here in 4ish hours. Highly recommend!

Michael Hansen

18:52 04 Jan 22

Kelly was outstanding. Will use again.

Todd Garrison

15:35 03 Jan 22

Kelly was great. Very thorough and efficient.

Lynn Wagner

17:49 30 Dec 21

This company was extremely professional and helpful. The two technicians were informative -came on time and explained our issue well so we understood the situation. Reliable company and will definitely use them again in the future.

Nou Vang

17:29 29 Dec 21

Most professional team ever! Almost always able to speak to someone when calling during business hours or received call back same day. Estimation for both AC and heating systems lowest of all others companies. Installation crew manager was very knowledgeable and explained everything that was going to be done. Convenient text message reminders. Just got a call 2 months post installation to follow up/answer any questions. Highly recommended!!!! Instagram model looking install crew was a BONUS** 😉

bertie45 hill

00:07 29 Dec 21

Had yearly maintenance check on furnace. Technician was courteous, efficient, and informative. He explained everything and recommended a much better filter. Love how Burkhardt keeps you informed about the timeframe. Good to have a reliable heating and cooling company!

Lisa Miller

13:33 28 Dec 21

This place is horrible. Had such a bad experience with them. First they charged ridiculously high prices. I had a $10 item that took less than 10 minutes to install and charged me close to $400. We tried to ask the tech about it and he said - do you want me to take it out and you can do it yourself??Then we tried very nicely to call the office and just discuss their pricing. We were not rude or angry. As soon as we mentioned pricing, they hung up on us. We called back and asked to talk to a manager or owner, they sad - he’ll just tell you the same thing. And sure enough, we got someone on the phone (who said he was the owner, but according to the website he was the manager) and he also hung up on us. We were not trying to get out of the bill, just discuss how they come up with the price and maybe get a little discount since $400 for 10 min is out of line.I seriously have never had such a horrible experience with a company. Zero customer service after they get your money!!I could go on about this experience, but I’ll end it here.*** update to their response…. The only price that was quoted up front was the service charge of $150. I can’t comment on why you don’t have my name in your system, because I definitely had service from you, and definitely was hung up on twice by 2 very rude people! I have read a lot of similar reviews on different sites. Just wish I would’ve seen those before I had my service.

Kerm McC

04:04 28 Dec 21

I had Marc and Bret who came to clean my ducts from the dust that built up over the years. Very professional, punctuational, and knowledge throughout the service. I would recommend them for your heating and duct work.

Gina Mackowiak

16:10 27 Dec 21

Been working with Burkhardt for heating and air conditioning since the 90's. Never disappointed. Always friendly

Janie Robbins

15:57 27 Dec 21

Jake is very thorough. He gave me detailed information about what he did with my furnace maintenance. He answered all of my questions including questions about adding a humidifier to our furnace. Very pleasant to deal with.

Barb Schreffler

15:23 27 Dec 21

Our technician was courteous, friendly and knowledgeable. We have been using Burkhardt Heating & Cooling for many years and will continue to do so.

John Contreras

16:57 26 Dec 21

Absolutely fantastic service! Very responsive and helpful! Highly recommend

Danielle Howard

18:35 23 Dec 21

I called last week after our heater died. Jess had Kelly/technician come out that day and pretty quickly to diagnose the issue. Kelly said the motor died and how much it would cost to repair. He showed me other areas that were pretty rusty. We discussed replacement options and decided to replace. Salesman came out shortly after that and helped me decide on a replacement. Our new furnace and thermostat were replaced the next day. Burkhardt loaned us space heaters to use. They also help file an energy efficient rebate. Very fast, professional, and overall great service.

Sarah Marie Thompson

18:29 23 Dec 21

12.23.21 Elliot from Burkhardt came to fix an issue with our furnace—he was professional & efficient & answered all the questions we had regarding our system…Thanks to him, we’ll have heat for the holidays!!!!!Jake from Burkhardt came to fix an issue with our HVAC system…he quickly diagnosed the problem & was able to answer all the questions I had regarding our system…he was extremely professional & polite…I highly recommend Burkhardt Heating & Cooling…Thanks Jake!

Annette Washington

15:27 23 Dec 21

Elliot was super nice and Professional, he took his time he explained things, he told me my air conditioner was leaking and would eventually cause damage to my furnace. He was here for. Tune up to furnace!! I appreciate “E” being thorough, he could have tune up the furnace and ignored the rust on the coils of the air conditioner. Thank you E < he started out Elliot left as “E”. Thank you and Merry Christmas 🎁

Simmone Stovall

01:26 23 Dec 21

They are ALWAYS professional, courteous and knowledgeable about my system… I’ll never use any other company.

Deathrider 636

19:17 22 Dec 21

Great service. Have had Kelly out for service before. Super nice guy and professional.

Angie Matthias

22:22 21 Dec 21

I've been using Burkhardt for over 10 years.Very satisfied with their service. Great customer service.

Bob Schroeder

01:38 14 Dec 21

Did a good job with installation, very professional service.

Milwaukee Guitar Collective

22:39 13 Dec 21

Fast, excellent service! Nick & Greg installed a humidifier in less than an hour!!

Michael Rawling

15:47 13 Dec 21

Andy Mikkelson

15:15 03 Dec 21

Elliott was very professional, and took the time to detail his repair. I would highly recommend them.

Chris Cass

18:31 02 Dec 21

Great price and a perfect install on my new furnace. Would definitely use them again, but won't have to for at least a decade.

Julie Cato

18:15 29 Nov 21

Shelly Brandis

15:25 29 Nov 21

I chose Burkhardt to provide the tune up on the furnace I purchased from them a few years ago. The tech was professional and very informative. Heck, my dog even liked him. That is the true test LOL. I am very happy and look forward to seeing them in the spring for my air conditioning tune up.

19:34 24 Nov 21

22:38 23 Nov 21

15:56 22 Nov 21

15:01 20 Nov 21

FedEx pickup station... convenient!

02:15 20 Nov 21

20:49 19 Nov 21

19:57 17 Nov 21

23:10 16 Nov 21

14:26 15 Nov 21

21:14 14 Nov 21

Hired them to do a tune up on my furnace for the winter. They said my humidifier was broken and charged me to replace it. The humidifier was replaced, but they never hooked it up to a water line. They also tried telling me I needed brand new furnaces company is a scam

caryl zaar

19:26 13 Nov 21

Wonderful! Covid Safe! Polite! Helpful! Thanks

Deborah McElduff

20:06 11 Nov 21

Burkhardt’s was great! I submitted an online request for service and they responded within minutes. They were able to send someone out the same day. The technician checked my system and was able to replace my thermostat and get my system up and running within an hour. He was very knowledgeable and answered all of my questions.

Jill Capicchioni

19:21 11 Nov 21

I had my boiler serviced and Kelly did an amazing job. He cleaned the unit and confirmed it was in good working order. He also cleared out a clogged valve. I know that I can TRUST Burkhardt to do a good job and be trustworthy. Also love their appointment text reminders and calls when a tech is on the way - good communication is appreciated!

Joseph White

19:14 11 Nov 21

I had the best customer service experience of my entire life. Mike came over to help get an estimate on pricing for a new heater. He not only was an amazing human being who brightened my day, but an amazing worker who got the job done. I don’t think it’s possible to do better than Mike did, he was the absolute peak of customer service. Thank you so much, this is now my go to HVAC!Edit: I have even more good stuff to say! I had Dan, Greg, and Joe come to install my heater and AC today and they were phenomenal. First off they came on time, and were extremely nice and kind right off the bat. They worked quietly and respectfully, and did an amazing job too. To add a cherry on top they decided to give me a free thermostat, it made my day.I believe EVERYONE at this company is great now, every encounter i’ve had has been above and beyond. This is your place.

Sheila Cochran

20:24 10 Nov 21

Dann Voss

15:55 09 Nov 21

I'm very satisfied with Burkhardt. Kelly, the service technician was prompt, very polite and helpful with tuning up my furnaces. He's a great asset to Burkhardt.

mic crawf

23:24 08 Nov 21

Awesome place with and Awesome team!! Nic and Bob were wonderful

Avigail Rubin

19:42 04 Nov 21

We've used Burkhardt for years. I've always been happy with their service and technicians. Highly recommend!

Mary Fieldhack

23:27 02 Nov 21

Everyone was wonderful from Mike the service Rep to all of the Installers . I had all of their names written down so I could mention each one individually, but I lost the paper, but Mike even called a few days later to ask if everything was working ok

Terri Wright

19:34 01 Nov 21

Called a month in advance to set up maintenance for heating. Received a call back at the 11th hour saying they would have to reschedule until later when the time would be in cold weather. Not professional as this should have been performed on time. No exceptions if a client is responsible enough to schedule timely. Will not use.

VLCC Milwaukee

20:15 28 Oct 21

Mike C. came out and was very professional and efficient. He was very personable and told us exactly what to expect. We had another quote from another company we were going to go with, but Mike really made us feel comfortable with our decision to go with Burkhardt! Keep up the great customer service!Kevin- Brown Deer

Charles Lor

17:21 27 Oct 21

We had Mike giving us the assessment and run down of costs for a heater and AC unit. Very knowledgeable and easy to work with. Ran through all payment options to fit our pay schedule and make it work for both of us. Great work from Mike!

Tim Kuckuk

23:55 23 Oct 21

I had a great experience with Burkhardt Heating and Cooling. Kelly was prompt, knowledgeable, and efficient. My HVAC problem was solved in less than three hours after calling this morning. Very satisfied with their service.

Christian Baldus

17:55 08 Oct 21

I called these guys and they were out the next day when I had an issue with my AC. They found an issue that a tech from a different company had missed 5 months ago.

Sara Wilkins

23:31 06 Oct 21

Sean did a fantastic job dealing with a nasty dead rodent issue in our furnace cabinet. He was diligent in finding the problem and in explaining how to prevent it in the future. It wasn't a fun job for him but he was extremely cheerful about making things right. I would rate Sean with an A+ and recommend him to anyone needing HVAC service! Thanks so much, Sean!

John Stockbridge

20:22 17 Sep 21

Two service professionals arrived in the anticipated window. They called before arrival with a 15 minute arrival estimate. They checked the gas furnace and cleaned the burners, changed the furnace filter with one we provided. In addition to the seasonal service they installed a humidifier and an UV light. They suggested a location for the add-ons based on how we easily we could move around the new pieces. They thoroughly explained how everything worked and gave a brief demonstration The company accepts credit card payment at the time of service.We signed up for the Signature Club which provides 3 years of heating & air conditioner service for the pre-paid price of 2 yearsI would highly recommend this company

Kathryn Breland

19:30 04 Sep 21

Representative was very friendly and professional. Explained things clearly and have several options.

Jeff Featherstone

09:47 02 Sep 21

Great overall experience with new AC installation. Dan and Bob were on time, great and put in the new system in just a couple of hours. They explained everything to me and answered extra questions I had. And when they left, no mess or indication that a whole new system had been installed other than my house was finally cool and the humidity was gone. These guys are pros! Thank you.

Katie Nack

15:57 01 Sep 21

Robyn Eiseman

15:09 26 Aug 21

Jake just finished yearly maintenance on our AC units. He arrived on time, explained all important info with me and did a fabulous job!!! Highly recommend.

Elizabeth Sacher

14:30 26 Aug 21

Chris called ahead and arrived on time for annual boiler tune up. He took time to answer questions about the possibility of a new thermostat and AC options. In fact, he offered the best price options for, and installed an updated thermostat while on site. I've had good experiences with Burkhardt over the years.

TFlan

17:57 22 Aug 21

Excellent service from Jake! On time, trustworthy demeanor, very helpful. Great service from Burkhardt, they should value having techs like Jake.

Heather Mueller

14:15 20 Aug 21

We had Kelly some out to service our A/C unit and were very happy with his professionalism and ability to patiently answer our questions. Everything was seamless- from calling Burkhardt to make the appointment (the lady who scheduled us was also very kind and professional), to scheduling and communicating arrival time.Burkhardt gave us a window of time for the tech to arrive, but the day before they were nice enough to let us know a narrowed down time, and Kelly called us the morning of to let us know he was 10-15 min out. We are very happy with Kelly and Burkhardt and will continue to use and recommend their service.

MARIE HEMMING

21:35 19 Aug 21

Jean Beckley

01:04 17 Aug 21

Very good service

Ryan Smalley

13:47 13 Aug 21

I had Elliot out to fix my ac which was acting up. He was super prompt (literally showed up 20 min after my svc call) and diagnosed and fixed my issue within 15 min. Super professional and would ask for him specifically if I ever needed work again.

Kevin Cottrill

14:30 11 Aug 21

The technican - Jake - showed up on time, performed the tune-up quickly and gave me clear options for next steps. I'll be using Burkhart again.

Angie Lucas

19:45 07 Aug 21

This was a great experience for a weekend repair. Elliot was very helpful and provided a couple of options for repair. My recommendation is to have your yearly maintenance done.

Suhail JaffarI

15:44 07 Aug 21

We reached out to Burkhardt to diagnose and repair problems with our thermostat. The technician who serviced the call, Elliot was the consumate professional. He spent time diagnosing and resolving the issue , was professional in terms of wearing booties to protect our flooring and cleaning up after the job. He was clear in communication explaining what the issue was and the resolution. In summary we would use Burkhardt again and would highly recommend them along with Elliot.

Antonio Vargas (VagabondDragons)

16:50 06 Aug 21

We are in the process of selling our house and needed an assessment of our A/C unit. Jake was on time, excellent professional demeanor and amicable. He deserves the employee of the month award for his customer service and technical competence!In summary, I highly recommend Burkhardt Heating and Cooling (remember to ask for Jake!) to anybody out there with either emergency or routine HVAC needs.

Andy Schmitt

17:23 04 Aug 21

Mindy Waite

23:37 30 Jul 21

We were very pleased with the thorough and professional job done by Sean. We would definitely recommend this company.

Jon

13:55 30 Jul 21

Very pleased with their services

Natalie B

22:05 29 Jul 21

Shawn arrived on time and diagnosed the issue, and was able to give us different options to address it.

Tom Fadden

14:38 29 Jul 21

Had Chris for AC repairs today. Great job and very professional.

Irving Diaz

19:55 28 Jul 21

Kim Olson

18:03 28 Jul 21

Great service by Sean- explained everything, gave me helpful tips - will definitely recommend to friends and family

Deb Martin

23:04 27 Jul 21

Larry was courteous and thorough and did all the needed cleaning with professionalism and care.

jan pops

01:25 27 Jul 21

Our A/C stopped working after 26 years. Shawn came and replaced a part and got it working again. Thank you Shawn.

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If you know something isn’t working with your home comfort systems, don’t wait. We offer exceptional service for a great price. Call 414-355-5520 to schedule service today.

What To Expect From Your Burkhardt Team

1 We are always on-time, courteous and ready to get to work.

2 It’s our job to make you happy and comfortable in your home or business.

3 If you have an emergency in the off-hours, we’re still here to help!

4 We know you’re busy and we work to accommodate your schedule.

5 We always aim for timely turnaround.

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