Leslie did a great job of letting me know about the maintenance deal and Elliot a great job of inspecting my furnaces! I will be using the service again.
16:35 08 Jan 21
16:33 07 Jan 21
Very nice gentleman was very thourough in checking everything and answered my questions well.
15:40 07 Jan 21
Our tech was very friendly and professional with our new thermostat.
11:45 02 Jan 21
Really responsive. Helped me out real quick. Gonna call them every time for heating and cooling issues.
22:19 30 Dec 20
Arrived on short notice and fixed our heater right in time for the first snow storm. We are so lucky for their help! Highly recommend.
19:55 30 Dec 20
20:13 23 Dec 20
18:43 22 Dec 20
Called on Burkhardt twice in the last month, first to install a whole home humidifier and then to fix my furnace which needed a new gas valve. The gas valve they installed at first was somewhat defective but still worked (something about calibrating it). They could've told me it was done and just moved on but instead made sure to get a replacement part that worked fully and re-installed that. They are responsive, professional and provide high quality honest service. Highly recommended.
21:11 18 Dec 20
Leslie was great on the phone and helping me get my service call scheduled. Kelly arrived much sooner than expected (a huge plus, we were cold!!) and quickly diagnosed the issue with my furnace. Definitely recommend and will utilize their services in the future with annual tune-ups!!
15:11 14 Dec 20
19:50 09 Dec 20
My name is Rhunette Humrich. Today Dennis came out to tune up my furnace and check my April Air humidifier. He called me when he was on his way, and was prompt. He was very courteous, and told me exactly what I need to do to keep my furnace happy and running well. I’ve been a customer of Burkhardt’s for years and wouldn’t think of calling any other company for my heating and cooling needs!
16:21 09 Dec 20
Our technician was courteous, friendly and knowledgeable. We have been using Burkhardt Heating & Cooling for many years and will continue to do so.
17:24 08 Dec 20
Great work, friendly and responsive.
15:17 08 Dec 20
19:38 07 Dec 20
Great job with our furnace tune up and changing the filters! Go to company for the job!
17:35 03 Dec 20
great service my furnace went out I called and they was there with in the hr like they said they would be
22:13 25 Nov 20
They did an amazing job repairing the heating system and it works great now. Would definitely recommend.👍
22:12 25 Nov 20
15:05 23 Nov 20
Burkhardt installed a new boiler a few years ago. This appointment was for a check up and servicing. They were able to accommodate our schedule. Kelly called ahead and arrived on time. He answered all our questions and concerns and explained what he’d done. He also fixed a small vibration in one of the pipes.
15:52 18 Nov 20
Terry was on time, super friendly guy, tuned my boiler, and made sure that all the radiators were hot. Highly recommended!!!
22:17 17 Nov 20
Technician was able to help me over the phone solve the problem.
17:32 11 Nov 20
Had them out for a furnace checkup before winter. Tech was on time, nice to chat with, didn't try to sell me anything I didn't need. Good experience, would use again!
19:29 10 Nov 20
I am very very happy with the service provided me by Chris, who is with Burkhardt. I wanted my fall furnace checkup done. He was to come between 10 and noon. He called me to let me know he was coming about 15 minutes before arrival. He came at 10:00. He was cordial, business-like, friendly and efficient. He checked everything over and did the work, replaced the filter, explained to me that all was well, answered several question I had, etc. I could not be happier. He went above and beyond the basics . He reviewed the settings with the thermostat and changed those that needed to be changed. Just wish I had asked him to change the battery in the thermostat but forgot to ask. I give him a 5 star for service and personal qualities. Elliot was with him as well but worked downstairs and we didn't really communicate. Very nice person from what I could tell.
17:33 10 Nov 20
Prompt, courteous and thorough service!
Lauren Angelina Nextdoor
16:35 09 Nov 20
Terry was on time, professional and thorough. Would highly recommend Burkhardt!
22:57 05 Nov 20
Hi guys, I am writing my first bad review because I’ve never experienced a worse case of price gouging and unprofessional management.I needed to get two steam radiators serviced and it was replacing air vents (HVAC equivalent of replacing a light bulb) and fixing a knob on the valve into the radiator.They were very nice and responsive on the phone but i realized this was smoke and mirrors.Tech no showed the first day and 3 hours late the second. (This is more nature of industry though so I get it) He only fixed one of the radiators which took less than one hour.I was told they’d call if price was over $300.00 they did not call and my bill was $315.Then he came back (note that the tech was a nice guy) and serviced the second one. Again, I did not receive a call (nor a quote) and this time my bill was just under $500.00I tried to call the manager and he was very rude and called me a scammer and a liar. I unfortunately was rude in return.I think he thought I was some big name landlord when in reality i relocated for my job and had to fill my place for less than what it costs to own.My recommendation is if you go through these guys make sure to get a quote in writing so if you have to speak with management they won’t call you a liar.
Trina La Vake
20:28 05 Nov 20
I have an old boiler and it has been performing just fine, but needed an inspection since it’s been a couple years. The gentleman arrived in the time frame he mentioned he would. Even gave my husband a call when he was on his way. He was courteous and professional + efficient. In and out within a very reasonable amount of time. So long as his diagnosis holds true, I would recommend to friends and family. I will be sure to update in a few months time so you have my final conjecture. Otherwise, great work all around!
02:19 31 Oct 20
My experience with the company was excellent. The only problem that I had was miss communication with the receptionist. Our then that it was great I'm still waiting on my parts to be ordered so the tech can replace the parts.
18:21 30 Oct 20
18:18 30 Oct 20
16:37 27 Oct 20
Very nice man came. He gave information on changing the batteries in my thermostat. And told me what was wrong with the furnace.
15:51 27 Oct 20
Always prompt and professional.
15:17 27 Oct 20
16:13 23 Oct 20
Kelly was terrific and helped me get to know my furnace. Five freakin stars!
Ray Anthony Fikes
15:02 23 Oct 20
Yearly Tune up. On Boiler. Terry the tech did a good job.
21:55 22 Oct 20
Friendly excellent installation.
13:39 20 Oct 20
I found Burkhardt H&C a very responsive, courteous and affordable company. We used them for a furnace tune-up after receiving a flyer for a special in the mail. I appreciated their attention to customer service including their reminder call about my appointment and coming on time. Our friendly and professional service person, Dennis, wore a mask in our home and presented us with reasonable recommendations. I would highly recommend their services!
16:45 19 Oct 20
They've been very responsive and on-time with all my maintenance! The price point is good and I haven't had any issues.
13:42 16 Oct 20
They were professional, prompt. Gave helpful tips to increase longevity of my furnace. Service price was reasonable and fair. I will use them again.
17:19 15 Oct 20
23:39 12 Oct 20
Our Technician was very helpful and knowledgeable as well as the price being right! Very pleased with the cleaning and tune up. He was very thorough with the inspection and we'll will definitely call Burkhardt Heating & Cooling again!
15:53 08 Oct 20
20:55 07 Oct 20
The engineer diagnosed and solved the problem.
14:52 05 Oct 20
Horrible service. They will verbally promise you everything you want to hear and then go back on everything. DO NOT USE THIS COMPANY. They are liars and sell u used equipment.
13:28 05 Oct 20
We’ve Used Burkhardt Heating for years to service our boiler. The serviceman was very helpful in explaining how to care For our system.
17:15 02 Oct 20
14:19 01 Oct 20
Chris and the staff at Burkhardt are very capable, professional and friendly. They also communicate clearly, arrive on time, work efficiently and reliably. Highly recommend! Also, Chris is great with dogs :)
14:08 25 Sep 20
Called for tune up for furnace and A/C. Tech was prompt, courteous, very friendly and explained the technical aspects of the equipment.
15:58 24 Sep 20
13:59 24 Sep 20
Had our furnace & AC tuneup today. Dennis arrived on time and handled everything quickly and efficiently. We had some questions and Dennis took time to answer them all and make sure we understood what was going on. Very happy with the experience.Had a new furnace and AC installed. Excellent experience. Troy and Scott were efficient and professional. Explained everything clearly throughout the process. Everything was cleaned up nicely too after installation. Can't say enough about how great everything went!
14:22 23 Sep 20
From first to last, Burkhardt did a thorough, expert and professional job in replacing our old furnace and air conditioner unit. This included diagnostics, presentation of options, and the installation itself.During the installation, the crew performed their duties in a quick and expert manner, and provided thorough training and fielding of our operator questions. We would particularly like to cite Dennis, Greg and Tim who performed the installation and the owner, Doug, who provided us with an excellent presentation of our options.We would highly recommend Burkhardt for all your heating and cooling requirements.
18:51 22 Sep 20
Technician showed up on time and completed the HVAC tune up quickly and professionally. Thank you for your awesome service and reliable team.
17:05 22 Sep 20
Wonderful experience, very good contacts and updates on the service appointment. Repair person Kelly a dream to work with. Smooth service from end to end. Thank you!
16:05 22 Sep 20
Very efficient service at a reasonable price.
18:03 21 Sep 20
Kelly is outstanding. On time and knows the equipment. He is my choice for maintenance.
13:43 21 Sep 20
17:07 18 Sep 20
Very thorough and polite. We appreciate the tune up!
00:04 18 Sep 20
Chris came out to do a yearly tune up on our heat and air. He was punctual, professional, knowledgeable and extremely thorough. He took his time to meticulously test each unit to check for efficiency and problems. We will be needed an air conditioning unit next year as ours is 24 years old and we will most definitely be calling again.
14:12 17 Sep 20
Dennis was punctual, friendly, and took care of things professionally.
18:39 16 Sep 20
16:28 16 Sep 20
Servicer was on time and professional. AC and furnace maintenance was very reasonable price. Highly recommend and will use this company again!
01:53 16 Sep 20
Called for service. Scheduled for later that day. Arrived on time and was courteous and friendly.Looked at the furnace. Attempted repair.Was told that the part needed replacing. Furnace was old so part would be between $1500 and $1700 if they could find it and it might take some time. Since that was expensive I could get a new furnace for $4200.I said i would have to let him know.When I got to my computer i found the part instantly for $250.Capital Heating is offering a new furnace and central Air for $3700Paid $200+ for diagnostic and attempted rip off. Feel ripped off and will be sure to tell everyone of my experience.
21:43 11 Sep 20
Dennis was great today providing expert tune up advice regarding my AC and furnace!
Northern Lakes Management Milwaukee
21:21 11 Sep 20
Gilbert showed up on time and was very personable. The issue was diagnosed quickly and service began immediately !
14:03 11 Sep 20
I have used a couple different companies to service my Heating and AC. Price gouging was an ongoing problem with the other companies. I called Burkhardt and they charged me $25 less for my filter. They also taught me how to replace my Aprilaire 501 filter so I can save even more money in the future. There is a lot to be said for trust and confidence in a company. Burkhardt has won my business because they are professional, on time, honest & fair. I suggest giving them a call before your next maintenance call and see for yourself!
16:52 10 Sep 20
Fast appointment, clear communication, and professional service. Everything was explained well!
18:47 09 Sep 20
Techs are always friendly and knowledgeable. Good suggestions. Respects pandemic guidelines. Helpful. Prompt Have dealt with Gilbert before always helpful
17:18 09 Sep 20
They did show up quickly, same day. However, they were about fifty dollars higher on service call than similar competators. Plus, they misdiagnosed my system. Wouldn't call them if you have a zone heating systems. They wanted to replace it for over 600$ I was able to get it repaired for $150 which was ironically the same amount I was charged for nothing with Burkhardt. Was surprised and disappointed because they came highly recommend.
17:47 08 Sep 20
He called ahead and arrived early!!
15:33 08 Sep 20
Dennis called at the beginning of the arrival window to provide an accurate time of arrival. He was on time and professional; he wore a mask and was respectful while in our home. The service was also quick and effective.
19:43 04 Sep 20
I’ve used Burkhardt for 15 years, as did the precious homeowners. All of my experiences have been great. Dennis was my tech today and his professionalism and work was no exception. He was courteous, helpful and willing to answer questions. Burkhardt’s pricing is competitive and special seasonal pricing offers on tuneups helps offset maintenance costs. This is always a perk, but is especially appreciated during the challenges of 2020. They always follow up as with a written Thank You card, which is a nice touch during these hi-tech times. Highly Recommend to use during an emergency as well as to become part of your go-to maintenance team.
19:18 04 Sep 20
The previous homeowners used Burkhardt and I continued with the company. I tried a different company in a Pinch, with disappointing results. I’ve now been working with them for 15 years. My service call today was with Dennis. As with all of their techs he was prompt and kind. The techs always leave everything tidy and are willing to answer questions. Pricing is fair and seasonal special pricing offers help offset the cost of routine maintenance; something appreciated during these difficult times. The company always follows up with a Thank You card which is a nice touch in this age of technology. Highly recommend.
17:55 04 Sep 20
Their technician Kelly is very professional, informative, and does great work. I'm always comfortable having him in my home, and his repairs last! Thanks for the great service!
18:25 03 Sep 20
We've had them out for the occasional service call and regular maintenance over the years. Always great customer service. They reschedule routine calls to serve higher priority needs in the community, which is great. When it's time for a new system, I'll call them first for an estimate.
17:21 03 Sep 20
During the standard maintenance, we got the heads-up that there were cracks in the furnace, and it would need replacing. Thanks to our having this work done in late summer, we'll have plenty of time to get the furnace replaced before winter. Dennis also gave us advice on how to prevent mice from nesting in the A/C unit in the future. Very happy with the service
18:41 01 Sep 20
The service technician diagnosed and fixed our air conditioner problem quickly. We were pleased with the efficiency of the repair.
16:04 28 Aug 20
Dennis was very punctual, he arrived on time, was very professional, thorough, explained in detail the work he was doing, answered any questions I had, and discussed the outcome of the inspection on my heating and cooling systems.
00:17 28 Aug 20
Knowledgeable from the receptionist to the techs coming to do the work. They help me understand more about my HVAC system and how to best take care of it for longevity.
22:58 26 Aug 20
Thanks for coming out today and getting my AC unit back up and running again. I really appreciate it.
19:37 26 Aug 20
14:05 26 Aug 20
Top notch honest service in a timely fashion!
15:47 25 Aug 20
Burkhardt looked maintained our furnace for many years at our prior residence. I contacted them this morning for help with our AC system which had stopped providing cold air. Dennis arrived within the hour and quickly diagnosed and corrected the problem and took the time to inform me how this repair fits in to our future maintenance of the system. I am very happy with how this went.Bruce Goodman
18:14 24 Aug 20
Kelly arrived promptly and was able to work diagnose our trouble to a faulty capacitor. Would recommend their service highly
16:27 24 Aug 20
We have used Burkardt for years and once again they exceeded expectations. Came out within a couple of hours to service. I needed a whole new central air unit. They were back in less than 48 hours for the install. Service specialists are professional and friendly as well as doing amazing work. Great job as always.
20:13 22 Aug 20
Had appt within 1 week of calling. Came within scheduled time frame window. Very professional and was finished with work quickly.
17:14 22 Aug 20
Excellent service and very thorough and knowledgeable tech Gilbert. I couldn't be more pleased. I will definitely use the company again.
16:33 21 Aug 20
My experience of working with Burkhardt Heating and Cooling was very professional from the initial call to the in visit call. I was kept up to date on the scheduled appointment by the office personnel and subsequently by the tech. Dennis arrived on time, very knowledgeable and professional with a clear explanation of the time it would take to complete the job and the true cost including the taxes. I found this to be a great business interaction and one that I will support and use in the future.
13:58 21 Aug 20
Dennis was friendly and provided updates to us throughout the maintenance process. The overall cost was effective and service was professional. Would recommend!
20:24 20 Aug 20
Burkhardt provides excellent service when doing maintenance on our HVAC system. They kept us updated on the status of the technician who was able to come a day early. Kelly was quick and efficient, and explained everything to us. No attempt to upsell us on anything unnecessary.
19:38 20 Aug 20
I called Burkhardt to come to do our annual maintenance. As usual, they were very responsive, were able to schedule me quickly, and came at the time they promised. The technician did the work efficiently, and told me that everything was in good shape - "I can't sell you anything extra!" I plan to continue working with Burkhardt in the future!
19:30 20 Aug 20
17:28 20 Aug 20
Dennis was my service tech, he was very helpful and knowledgeable.
15:08 20 Aug 20
Dennis was able to repair my A/C unit and gave me good advice about how to keep my units running well longer.
18:25 19 Aug 20
All set for winter!! Dennis did a great job - everything is working great now. Thank you
14:47 19 Aug 20
We've used Burkhardt Heating & Cooling for many years, and have always had fast and reliable service. From a heating emergency in the middle of winter, where the response was very quick, to regular maintenance, they've always been professional, knowledgeable, friendly and easy to work with. Highly recommend!
15:21 18 Aug 20
12:58 18 Aug 20
Dennis called early to advise the time of his arrival and arrived on time. He worked quickly and efficiently, came in the house to talk with us regarding uneven heating and cooling in some areas of the house. He gave us a great solution. He wore a mask and gloves, which we greatly appreciated.
17:28 17 Aug 20
Kelly came to our duplex, timely, wearing a mask and socially distancing. He was friendly and professional. The drain on one of our boilers' expansion tank was dripping water. (This boiler is over 60 years old). We hoped it could be repaired, instead of replaced, as it's been a reliable performer in the 33 years we've owned the duplex. Kelly fixed it efficiently! He then inspected and "tuned up" both of the boilers with no surprises :)) Thanks very much, Kelly and Burkhardt Heating & A/C. Peg
02:41 16 Aug 20
The owner of the company should know how to talk to customers. He insult customers accusing them are lies, and thief.He need to take some classes in customers services.
20:13 14 Aug 20
15:11 14 Aug 20
01:02 14 Aug 20
20:46 13 Aug 20
They've serviced my furnace and air conditioning for a few years, and have always been satisfied.Today I consulted one of their guys about my basement air flow. I had all sorts of worries about what it would take to resolve it.The short version is that he came up with some very simple fixes for a fraction of the cost that I feared. The service call was money well-spent.
22:10 12 Aug 20
19:58 07 Aug 20
Had a service tech out today he was professional, was on time quality work. I would use this service again
17:45 07 Aug 20
I have used Burkhardt Heating and Cooling for years. They are very easy to work with and listen very carefully when describing issues yu may be having with your furnance or AC unit.They are prompt, very curteous and explain everything very well!
17:06 07 Aug 20
The tech was *early* for our scheduled "tune up." He was polite, knowledgeable, and professional. Even though Burkhardt did not install the HVAC in this house, we have trusted them since we moved in to take care of all our HVAC needs. Thanks, Burkhardt!
16:04 07 Aug 20
We purchased a new furnace from Burkhardt when we moved into our condo eight years ago. Since then, we have had our furnace and air conditioner serviced annually by Burkhardt. We have been completely satisfied with the furnace and the service we have received over the years. I enthusiastically recommend this company for your heating and cooling needs.
21:43 06 Aug 20
18:38 06 Aug 20
On time and professional. did a great job in a cramped setting. Left notes on what we need to do to make the furnace work better. Wish he would of left a scathing note for my husband who never changes the filter but I guess that would be unprofessional.
20:50 05 Aug 20
Incredibly knowledgeable and friendly. Helped us solve a complicated issue with our AC.
15:37 05 Aug 20
The technician arrived promptly at the time they said they would, which by itself is a great sign of customer service. He explained what he would be doing and made sure to answer any questions along the way. Very courteous and will contour to use Burkhardt for our HVAC needs.
15:18 05 Aug 20
Very professional, timely and caring. I would refer and use again!
03:31 05 Aug 20
Timely and friendly service.
20:27 04 Aug 20
We are extremely satisfied working with Burkhardt. They installed A/C and ducts/vents to our home a few years ago and the install went seamless. Since then, they've been very responsive to routine maintenance. They always have quick availability and they're service technicians are very professional.
18:01 04 Aug 20
Prompt service! A technician was able to come out the very next day to figure out why our radiators were heating in the middle of summer even though the thermostat was turned off. He quickly diagnosed the source of the problem (faulty wiring to the thermostat) and pulled new wires in our finicky old Victorian. I would definitely use Burkhardt again!
16:35 04 Aug 20
Very friendly, helpful and do a thorough job.
18:26 03 Aug 20
Original installation was very professionally done. Friendly and helpful service. Annual maintenance calls are thorough and well done.
13:56 03 Aug 20
Our service man was on time, did a good job, and we will call him again.
01:25 30 Jul 20
Charge me $159 for a circuit breaker being tripped. I have been a customer for 6 years +...Always paying their exhausted prices but in good business couldn't this time. Offer to pay half today with a new order of full service to heater and ac for $210.00 but they refused to take off half of $159 for my last call. So they loose $290 and a customer.. Over priced for their services. I called three other contractor that will charge a $95 service call and full service cleaning a 100. Keeping searching they are out there happy to do the same service work for a reason price and I am a builder of new construction. If you google ac contractors in Milwaukee you will see for yourself. Call around. And this is Elizabeth Emmons not my daughter just using her google account. firstname.lastname@example.org is my contact information is anyone is needing to confirm my post. So now they say I killed my tenants cat. Association has a no pet policy. She never had a cat at our property per her son. and the one they did have is still alive living at a friends. And yes needed new ducts, Burkhardt gave us a incredible high price so my husband who is a contractor replaced it for less than 200 and trip to Milwaukee. We had city inspector come in and test. No leaks and we always have carbon monoxide unit on every floor to city code. Our unit is in the renter assistance program and gets inspected every year. Be more than happy to post a copy of inspection letter and inspector telephone number. I didn't pay cause you SCREW people and wrong address that is funny you have been to property several times and I always paid. And my tenants is a very happy tenant. Thank you Search reviews by rating and you will see I am saying what a whole lot other are saying. Are we all wrong. Hmmmmm I don't think so. And your response is we are scams or it's some how the customer fault in all your response. or I don't care about my renters. I paid 5000 for a central ac unit for a tenant who had a daughter with allergies. I care way more than you know. And have made very comfortable accommodations for all my past tenants and present tenant.
18:01 29 Jul 20
Doug had good advice. The techs were efficient and knowledgeable.
03:37 29 Jul 20
Do not keep promise if I'm not satisfied with the unit. There sells person was rough not professional.
15:07 28 Jul 20
Exceptional service from appointment through service call. Fast, courteous and honest. Technician alerted me that it was covered under warranty. Have had them work on residential and commercial properties for 10+ years including multiple new heating & air conditioning systems. Excellent firm with exceptional staff, quality products and service at a fair price.
20:27 27 Jul 20
Dennis is terrific! He called to let us know he was on his way and then promptly fixed the problem with our air conditioner. He has been serving our furnace and AC for many years and is always on time, courteous and professional! I highly recommend Burkhardt Heating & Cooling for all of your needs!
01:45 26 Jul 20
I was misdiagnosed to make more money plus prices are extremely over inflated. Gave me estimate of repair of $1700 while another gentleman came and fixed the issue for only $200. Don’t trust these guys. Also, positive reviews are given for $20 discount. They take advantage of you not knowing anything.
18:28 24 Jul 20
13:23 24 Jul 20
Dennis arrived on time, explained the problem right away and began to resolve it immediately. Excellent service, from my first call to his arrival. Fabulous!
16:40 23 Jul 20
We are a former HVAC customer of Rozga who has recently ended servicing HVAC. Our first experience with Burkhardt was excellent and we look forward to working with them in the future. The technician was very knowledgeable and provided excellent advice on prolonging the life of our HVAC units.
15:29 23 Jul 20
Service person did a great job. Explained what the service would include. Very personable.
00:35 23 Jul 20
HARASSMENT!!! I CAN ONLY IMAGINE HOW MANY OF THESE REVIEWS ARE VALID. THEY WILL HARASS YOU UNTIL YOU TAKE DOWN YOUR UNFAVORABLE RATING. Be careful. I was charged $150 for a routine inspection that took 10 minutes and was not made aware of the cost before a technician arrived. I contacted 5 other HVAC businesses and all had lower service charges. When I disputed the fact that they had not confirmed the price they were VERY rude. There are so many GOOD HVAC repair companies that have competitive rates do not go with Burkhardt.I have continued to receive horrible service and now they are harassing me because of the unfavorable review!!! DO NOT USE THEM unless you want to pay high prices and have hidden fees. THIS IS ABSOLUTELY THE WORST SERVICE I HAVE EVER RECEIVED IN MY MY LIFE!!!
20:21 22 Jul 20
Great company! People who actually care what's best for the customer.
14:14 22 Jul 20
I called Burkhardt on Monday morning for a problem with my AC and they got me on the schedule for Wednesday morning - great turn around time. Kelly (the technician) was on time and quickly diagnosed and repaired the issue. I would definitely utilize Burkhardt again.
02:59 22 Jul 20
Great experience from how the phone was answered to the tech (Chris) caring about his work at my home. I had no relationship with a Heating & Cooling company but I am glad to have found this group to trust going forward. It seemed to feel how service must have been “back in the day.” I wish Burkhardt continued success.
17:13 21 Jul 20
Had Burkhardt Heating & Cooling setup for a seasonal AC unit check. During the previous week's very hot weather, we noticed the AC unit seemed to cycle sometimes on startup. Technician Dennis quickly diagnosed an out-of spec part and was able to have it delivered quickly while he continued with the seasonal service - without a hitch. Very responsive!
16:10 21 Jul 20
I purchased a Bryant central air conditioning unit from Burkhardt 11 years ago and use them every year for a tune-up. I look forward to seeing their technicians, especially Dennis. Dennis and the Burkhardt technicians keep my unit running perfectly - I have never had an issue and I have learned all about air conditioning and my unit from them. thank you.
19:53 20 Jul 20
Came out right away to help with HVAC issue, price was acceptable for the quick work performed!
16:47 20 Jul 20
Called they came out with in 2 hours. Explained and showed the nature of the problem and were honset and upfront with what needed to be replaced. Would highly recommend them
15:51 20 Jul 20
Terry came out and inspected our AC and furnace and was very thorough!
14:40 20 Jul 20
Fast Friendly Service!!!
13:27 20 Jul 20
Burkhardt has been super responsive and professional every time we called them. Their techs are outstanding, they explain things clearly and answer all questions patiently and thoughtfully, and are respectful of being in a stranger's home. Dennis was our tech today, and he was great - made sure to find out if our cats are "runners" so he could take extra care going in and out of the house. Office staff are genuinely friendly, put up with my chattiness, and make sure all appointments are confirmed and kept. And their prices are reasonable. We replaced our 24-year-old Magic Chef (!) HVAC system with Burkhardt a couple years ago, and the new system is super nice. I recommend Burkhardt very, very highly.
C Ann Campbell
15:47 17 Jul 20
Terry arrived as promised and he was very courteous and respectful. He is truly knowledgeable of my heating and cooling product that needed an annual maintenance. I can always count on your company and staff to provide me with top quality products and service that I am used too.
14:01 14 Jul 20
The technician was very knowledgeable and went above and beyond when he came out to do tune ups on out two furnaces and two AC units. Very pleased with the service
00:20 14 Jul 20
The repair tech was on time, diagnosed and explained the problem and the solution in easy-to-understand terms, and he left me with some recommendations for what to do if the problem recurs.Update: We had another issue, and Dennis came out (at 6:30 pm!) and worked meticulously to diagnose the problem. And he petted my cat. Great work!
23:30 13 Jul 20
On time very professional
22:13 13 Jul 20
This is the only company that I call to service my heating and cooling systems. They’ve never let me down once! Thank you! Patrice-D
21:33 13 Jul 20
16:17 13 Jul 20
I have had several experiences where the technician will explain in detail my options so I can get a full picture of the issue. This allows me to figure out how best to tackle the issue especially if it is a big expense.
14:20 13 Jul 20
Very knowledgeable. On time. Great communication.
21:03 10 Jul 20
18:26 10 Jul 20
quick and efficient
17:21 10 Jul 20
Called this morning! The tech came out right on time...super nice guy and came and told me everything that he was doing before he started to work! Good professional employees! Thanks
13:04 10 Jul 20
Tyler euper helped me and was great
22:19 09 Jul 20
Dennis came by and performed maintenance that should have been done a long time ago !! Now we know more about our system, what to expect and when. He was a friendly guy and cleaned out our system. Will call when we need more service.
19:48 09 Jul 20
Burkhardt's was responsive with a same day request for an AC Service Tech. Dennis was very helpful and diagnosed the problem quickly. I will definitely use them again.
17:20 09 Jul 20
We've used Burkhardt for years for heating and cooling. They've always been professional and given us good information.
16:05 09 Jul 20
I have used Burkhardt to Install a new air conditioner and a new furnace. In both instances, the work was performed professionally, on time, and my home was left spotless. The technicians have all been very personable and accommodating. I am very satisfied with the results.
15:45 09 Jul 20
Another season, another excellent job done by Dennis!
21:26 08 Jul 20
Came out next day and diagnosed the problem quickly, had my ac on in no time answered all my questions.
19:40 08 Jul 20
I am over the moon with the service I received from Dennis and the whole Burkhardt team today. In the middle of a heatwave to be able to call and have a technician out that afternoon, top notch! My sister recommended them to me and I will definitely recommend Burkhardt's to others! Thank you for restoring my AC!
17:01 08 Jul 20
We originally had Burkhardt install our furnace and do some followup work on our older AC unit. They have always been responsive and professional, and I would recommend them to my neighbors without question.
15:12 08 Jul 20
Very pleased! Called for an AC repair and Dennis came out the next day, diagnosed the problem and fixed it. No nonsense, very straightforward — he's obviously done this many times before! We purchased our furnace through Burkhardt a few years ago and that was also an excellent experience. I highly recommend.
13:34 08 Jul 20
Great and quick service. Dennis was great too. He was a pleasure to work with.
01:39 08 Jul 20
Chris arrived in the 2 hour window and called me enroute as planned. He recognized my desire for social distancing and mask protocol. More importantly,he did real diagnostics and fixed the actual problem instead of just trying to sell me a new system. Very trustworthy.
21:51 07 Jul 20
21:22 07 Jul 20
20:35 07 Jul 20
quick to get herekept me to date as to what was needed and being done
17:29 07 Jul 20
I called early in the morning and a technician was able to come over the same day. Professional, courteous, and completely transparent about the work being done. Can't ask for more.
16:24 07 Jul 20
15:52 07 Jul 20
We love Burkhardt. They solve all our HVAC problems every time. The technician knows our equipment. Knowing we can call them gives peace of mind.
22:52 06 Jul 20
Great customers service and very skilled and competent technicians. The same technician who serviced my furnace a couple of years ago, just worked on my AC. Very knowledgable.
21:44 06 Jul 20
Air Conditioner stopped working. Dennis gave a quick and honest assessment of the problem. The issue was resolved in minutes and I was not charged for any unnecessary parts. Burkhardt has earned a repeat customer.
20:15 06 Jul 20
Our heating and cooling unit was leaking water. Our tech helped diagnose the problem and educated us on the proper maintenance for the furnace as well as tips for how it works. He also indicated how we are able to maintain the unit ourselves.
18:46 06 Jul 20
They were able to schedule me in the same morning. Kelly arrived promptly and diagnosed the issues soon after. Confirmed that they had an unexpected part in stock and the repair was completed quickly. Thanks again.
18:01 06 Jul 20
Very professional and quick service especially on a 90 degree day! Came within a few hours and gave good advice to fix the problem with our AC. Would highly recommend!!!
16:14 06 Jul 20
15:12 06 Jul 20
They’re always straight up about what they are doing, times and estimates are accurate.
14:41 06 Jul 20
Called Burkhardt Heating & Cooling for maintenance and check-up for the central air and furnace. They installed the unit 2 years ago The tech that came to our house was timely and professional. They have always been reasonable and have provide info on any questions we have.
21:57 03 Jul 20
Technician knowledgeable, prompt, helpful. 5 star
19:04 03 Jul 20
Very informative and helpful install today- 90’ degrees and horrible humidity. Thanks for being open and available. Quick service.
13:44 02 Jul 20
Burkhardt is the only company we use for over 15 years. Great service always.
20:36 01 Jul 20
17:20 01 Jul 20
On time and provided me with all my options for repair or replacement.
16:37 01 Jul 20
Fast, efficient, local business. I have used Burkhardt for the past two years. Worth it.
15:02 01 Jul 20
House is already cooling off. Efficient, courteous service with advice on maintenance.Good job!
13:48 01 Jul 20
13:20 01 Jul 20
Fast turn around time, responsive and on time. Quality work and estimates. Would recommend!
21:58 30 Jun 20
Always professional and honest. Have been a customer for over 10 years.
20:26 30 Jun 20
18:01 29 Jun 20
The technician Dennis, showed up when he said he would and really helped find a fix for our very old air conditioner on a hot day! Very reasonable cost to fix it and was done within an hour. I would highly recommend Burkhardt Heating and Cooling - we will be purchasing a new a/c unit from them for sure!
Judie Darrington Farr
14:05 29 Jun 20
14:02 29 Jun 20
20:30 28 Jun 20
It’s Sunday, 85 degrees, and our A/C stopped working, a recipe for disaster having two small kids. Dennis came out right away, figured out what was wrong, and went to work fixing it. We’re so happy we called Burkhardt. Highly recommend them.
21:21 26 Jun 20
19:12 26 Jun 20
18:28 26 Jun 20
The fan on my AC unit wasn't spinning and I called Burkhardt and they were quick to respond. I was able to schedule a Service call very easily. The Technician was very professional and he walked me through my options. Thanks Burkhardt!!!!
17:27 26 Jun 20
Burkhardt completed an air conditioning installation yesterday, and the process was "painless."We contacted other suppliers to get estimates for this project... a replacement of a 1980s system placed in our garage attic. Burkhardt was the only one where the company owner came to look at the project for the estimate, gave us pricing options immediately based on size and optional features, and sent a follow- up thank you note. The office followed up appropriately to see if we had other questions. We had to contact other vendors after 2 weeks to see if they planned on giving us an estimate. Based solely on the customer focus we were inclined to go with Burkhardt, but we did want to compare pricing before a final decision. Burkhardt pricing was the best for the unit we selected.The installers were here over two days. They arrived on time, worked steadily, cleaned up and were good communicators about what they were doing. They made a massive improvement in efficiency by removing excess duct work through the attic. Overall, we were very impressed with the Burkhardt team. We have done extensive remodeling projects over many years and we would say Burkhardt was one of the best in terms of service and pricing. We highly recommend them!Pat Gahl and Greg PolakFox Point
15:44 26 Jun 20
Worked with Burkhardt since we bought our house for our heating and cooling needs. Good people, honest, professional, and responsive.
14:41 26 Jun 20
Called yesterday and Denniswas here first thing this morning. Professional and helpful, my new go to HVAC company.
22:00 25 Jun 20
The representative who performed our furnace & A/C check was timely & personable. He took time out to answer questions & explain his findings. I learned something new today. Thanks Dennis!
21:35 25 Jun 20
excellent job! very professional, thanx guys
19:13 25 Jun 20
Kelly was efficient and prompt.
18:38 25 Jun 20
Called Burkhardt Heating & Cooling for maintenance and check-up of central air, furnace and basement heat boiler (have used their service once before a number of years ago). Service tech Dennis arrived for appointment at time promised. Completely checked all units and determined that all units in good working order except that furnace heat exchanger was cracked necessitating remediation (probably new furnace) – disappointing news but appreciate thorough evaluation with safety in mind. Appreciated the professional and quality service. Pricing for service was reasonable and slightly less than other companies called. Would use and recommend their service again.
16:09 25 Jun 20
Very happy with the service. Got scheduled quickly and everything worked well.
14:54 25 Jun 20
Terry was a very prompt, professional and courteous. Thanks for the information on possible future heating solutions.
14:19 25 Jun 20
Had a technician out to tune up my Space PAC AC units. Very knowledgeable and helpful. Highly recommended
12:20 25 Jun 20
02:37 25 Jun 20
They were on time and efficient. My air conditioning system is purring like an exotic panther. The gentleman also gave me a firm handshake after he completed the job. They have my business for a lifetime!
13:42 23 Jun 20
I have been using Burkhardt Heating andCooling for many years and have consistently been pleased with their service. Office personnel are very pleasant and the service technicians call ahead and are always on time. I highly recommend this company.
23:29 22 Jun 20
Had my systems checked to be sure all is running and working as they should . Chris is very knowledgeable and does a great job - I had done this for the several yrs now.
21:27 22 Jun 20
I just had the most responsive and personable service from Kelly. He was efficient with his time and very willing to explain our issue and our options. I dont think I could have had somebody better service our AC.
18:53 22 Jun 20
Smooth scheduling on the phone for yearly maintenance. The technician was on time and very courteous while in my home.
15:26 22 Jun 20
01:31 22 Jun 20
22:43 20 Jun 20
Burkhardt Heating just came out to service our air conditioner earlier this month. We called on Tuesday afternoon and they got us in on Wednesday. Everyone we talked to was polite and the service guy was great. They offered a range of recommendations to fit a few different budgets. The office staff called the day after service to make sure everything was working well and that we were pleased with their service. We will definitely use them again in the future.
19:54 19 Jun 20
Chris was very thorogh in telling me my options. He also called the office directly to get the earliest install time he could, being the summer and I'm melting. LOL
18:17 19 Jun 20
15:57 19 Jun 20
The technician who came to our house to clean our furnaces and a/cs was wonderful. Extremely professional; he was respectful and patient, explaining what we did and did not need to have done at this time and clearly noted the cost up-front and worked quickly and cleanly.Noted: when he saw I had a mask on, he put his on. As a 65+, this was important to me.
13:45 19 Jun 20
20:39 18 Jun 20
Good professional service, with good feedback on my ac unit needs. I will definitely use in future.Thanks again .....
19:19 18 Jun 20
great service....and the tech knows his stuff !
14:39 18 Jun 20
Very prompt and knowledgeable about their business. Would definitely recommend.
23:26 17 Jun 20
Chris was very personable and professional. I appreciated the attention he gave to the job and the time he took to go over recommendations with me. He was patient with the many questions I asked. I have always had great service with this company and having Chris as the technician on this job was great!
Harry Van Groll
14:13 17 Jun 20
I have been a customer for many years and have always had great experiences with their service, including today. They were on time, professional and courteous. I highly recommend Burkhardt for all heating an air conditioning needs.
Mary Kay Schuknecht
12:23 17 Jun 20
Professional service @ good price. Always timely & provide reminders days before visit& on scheduled day. Clean area after & provide suggestions for better operation of equipment.
14:09 16 Jun 20
13:32 16 Jun 20
6-16-2020 Dennis is at our home now tuning up our two furnaces and A/C units. He showed up when scheduled and reviewed our system with me. Our thermostats indicated some faults that took place and he plans to address them during this visit. I will follow up in another review on the final outcome of this visit.
19:41 12 Jun 20
Dennis provided excellent service, doing the seasonal service on our furnace and disconnecting our A/C unit in anticipation of some landscape work we will have done. Dennis was on time and provided all the relevant information relating to both tasks. We have worked with Burkhardt Heating for several years and have always been satisfied with their work.
19:58 10 Jun 20
18:55 10 Jun 20
16:05 10 Jun 20
Great, reliable service! Thanks Burkhardt for keeping us cool and warm!
22:20 05 Jun 20
Did a great job, not looking to get us to spend more than we need to
21:40 05 Jun 20
20:44 05 Jun 20
The technician came in and thoroughly evaluated the system and reviewed with the front office that all the notes about the system were correct. He also searched to check if warranties are still available for the system. It didn’t take a long time. He offered suggestions on what solution to choose to fix the system based on how long my family and I plan on staying at the house versus just blindly buying a whole new system. The technician was very professional.
18:51 05 Jun 20
Friendly and informative tune up appointment!
23:00 04 Jun 20
Burkhardt installed a new furnace in a 3 bedroom ranch house rental that I own. Installation was about 4 years ago. I was there doing some minor repairs at the end of May 2020 when I turned on the AC. It was making a loud banging sound every time the AC would turn on or off. My tenants never mentioned any problems to me, but as the system was working , they were just putting up with the noise. Burkhardt sent a repairman out to do the repair. Their man was very polite, and informed me that the sheetmetal on the cold air return needed reinforcement, as it was a large piece of metal that was popping in and out and making the noise. He let me know that the original man who did the installation is no longer with the company and should have taken care of it at that time. I was charged $158.00 for 10 minutes of work that should have been done at the time of installation. Obviously, they are not willing to stand behind their installers work. I was refused even a partial discount. They charged me for their negligence during the original installation.
15:10 03 Jun 20
What a fabulous job Dennus did onThe furnace tuneup. He told me exactly what need to be fixed and took care of it and replaced the filter as well.
12:36 02 Jun 20
Have been using Burkhart for many years. My parents also us them for their house.Always very honest and professional while serving our furnace and air conditioner! Highly recommend!
19:04 01 Jun 20
As always Burkhardt did a great job today. They are trustworthy and very professional.
17:19 29 May 20
Chris B. For me in within 24 hours, was on-time, called before he came and was done within 20 minutes!! He also gave me future advice for things to watch out for without pressuring me with any sales!!
Luxury Authentication Services
20:11 28 May 20
Dennis was prompt, courteous and very knowledgeable in assisting us with our AC unit,He was quick to identify the issue, and fixed it immediately.He made further suggestions for us to avoid issues by providing basic maintenance techniques.A+ in all aspects of service and repair.
19:42 28 May 20
15:06 26 May 20
We highly recommend Chris! He was so helpful. He was on time, polite and HONEST! He went out of his way to answer additional questions we had about a separate issue. Thank you so much!!!
07:41 25 May 20
In early April of 2020 a technician by the name of Kelly replaced my transformer and purposely disconnected my central air unit from the circuit board! He cut the blue wire and green wire that sends power to the a/c unit!!!! The transformer install cost $422 and the guy disconnects my central air unit! He removed the blue wire from terminal Y and he removed the green wire from terminal G!!!! So today May 24 2020, my a/c unit had no power going to it!!!! How can you sabotage and take advantage of customers during a pandemic?!!!! I will be contacting Better Business Bureau and Contact 6 with pictures and documentation!!!!
00:57 24 May 20
I had an excellent experience with Burkhardt Heating starting with Rachel who set up my service call and thoroughly answered my questions about the steam boiler we needed serviced. She was amazing. Then, Chris came out and performed our tune up and maintenance. He was thorough and knowledgeable about our system and his assessment was honest.
19:33 22 May 20
Chris B. Did a wonderful job and explained the info to me.
17:16 22 May 20
excellent service. always professional. have been using them for 6 years and will continue to
19:28 21 May 20
Dennis came for the appointment and answered all my questions. I appreciated his thorough review of the furnace and A/C. Thank you for many years of great, reliable service. Last year when it was -40 my 31 year old furnace finally gave out. Your company came and installed a new unit that has worked perfectly ever since. I’m grateful to have the security of knowing knowledgeable professionals on whom I can rely.
22:48 20 May 20
Would give 0 stars if I could. Had technician come out to do a tune up and the next morning my husband noticed water spilling out of condensate pump on side of furnace. Technician came back and said pump was shot but we didn't really need a pump, re routed hose to floor drain and then charged us $158 for doing basically nothing. I called and spoke to someone who didn't identify himself and when I said I felt as though the pump problem should have been addressed at the time of tune up and not charged us again. He went around in circircles and accused me iof tryingstrying to saythey sabotaged our furnace. HewHe was so rudearude and and acted like soiso unprofessionally. circlesi thought heahe mustmmust haveohave a lot of practicespractice doing this to customershishhis technician couldntpucouldn't seeasn't part of tune up which I didn't understand
20:02 01 May 20
The serviceman went right to work, answered my questions and left our home clean. He was knowledgeable about both our furnace and AC and politely gave suggestions on how to maintain maximum usage.
16:08 30 Apr 20
4/29/2020-Dennis was very friendly and knowledgeable about the heating and cooling system at our home. He gave detailed recommendations.REVISED!4/30/2020-I wake up to turn on my heat today and it doesn't work. I was told I had a bad thermostat yesterday, however, when I call to get it diagnosed, I am told there is nothing wrong with the thermostat and the HVAC is not turning on. I only wanted an AC tune up, there was nothing wrong with my thermostat. The system isn't kicking in, which was touched yesterday (and no previous problems with that). Now this company will not come back out...maybe to double check the work...unless I pay a $150 trip fee, if I don't decide to do any of the repairs (which I am sure there will be SOMETHING-given I was told my systems are so old and I was asked if I have electric heaters...blah blah blah...should have known something was up!!!! There are no guarantees with the work, don't trust them.
16:20 29 Apr 20
They charge me $940 to clean my ducts/vents and they were very rude, when I contacted them about some dirt.
18:31 24 Apr 20
Burkhardt provides great service and follow-up.
18:06 13 Apr 20
Thank you guys for coming out during these uncertain times and getting my furnace back up and running. As well as cleaning my ducts i have noticed a big change now that they are clean
18:25 07 Apr 20
15:25 01 Apr 20
Very easy to schedule and arrived exactly within the time frame expected. Efficient and professional. Definitely recommend for anyone in need of heating and cooling services. Outstanding!
20:14 30 Mar 20
Called Burkhardt in the middle of the day after another company couldn't take care of our thermostat issue! Dennis, Burkhardt's technician, called ahead to get a sense of the problem and offerred possible solutions before he arrived; punctually when he said he would. Dennis arrived, was incredibly professional and efficient and gave a short tutorial with our new thermostat after he installed it. I will definitely call Burkhardt's for our next furnace tune up!
19:26 30 Mar 20
Burkhardt was very prompt after I called, they came within a hour. Dennis was very knowledgeable.
18:11 30 Mar 20
Great experience! They came the same day, and fixed the problem with our heater promptly! Dennis was very knowledgeable and personable. Very satisfied and will be a return customer should the need arise.
03:22 26 Mar 20
Always friendly folks on the phone, prompt responses, and quality professionals that come to the house. Dennis remembers our house when he comes out, offers good suggestions and advice, and always takes care of things quickly and competently. Great service.
16:33 24 Mar 20
Great! Fast response, helpful and informative!
18:08 23 Mar 20
Tech was on time, service was great, would definitely use again.
15:13 23 Mar 20
14:45 23 Mar 20
Very professional and knowledgeable technician. Got the job done the first time.
15:38 20 Mar 20
Great service. Very fast, knowledgeable, professional and personal. Will definitely use them again!
15:55 18 Mar 20
13:26 18 Mar 20
This company has serviced and installed all our HVAC at our duplex for 15 years. Wouldn’t consider anyone else.
21:35 17 Mar 20
Burkhardt was very responsive when I had an issue with my furnace. Would highly recommend!
15:49 17 Mar 20
Very friendly and efficient crew. Willing to answer any and all questions. Very professional.
14:05 17 Mar 20
Just had my furnace serviced. The technician was punctual and professional. I recommend using Burkhardt for your heating & cooling services.
19:55 13 Mar 20
wanted to thank Burkhardt for taking care of my mothers equipment over the years. It gives me a piece of mind knowing that i don't have to worry about her furnace and ac. That i can call you anytime and you are always fast to respond and handle the situation.
18:46 13 Mar 20
Gilbert and Elliot showed up right on time, were nice to work with, and advised us to reverse the direction of our furnace filter!
16:05 13 Mar 20
Gilbert and Elliot thanks
14:56 12 Mar 20
23:48 11 Mar 20
Response was quick and very knowledgeable about what was wrong with our heater..i loved that they didn’t pressure us into buying or even going with their company..made sure to give us options to think about..we ended up going with them and the team who came was professional, cleaned up well after themselves, and finished in a timely matter! Definitely recommend them!
22:22 09 Mar 20
The manager Ben was extremely unprofessional and rude. Burhardt heating and cooling will never get another dime from me! I asked for a discount not because I did not have the funds but because they just serviced a practically new furnace per their recommendation, two weeks later my thermostat goes blank. I asked for a discount because I had just paid them $140.00 and because of the thousands of dollars we've already spent with the company. On top of that I called Saturday morning and was quoted a week end rate of $200.00, I told them I will call them if I decided I couldn't wait until Monday, I called them back Saturday evening and when the technician finally called me back he quoted me $249.00 to come out Sunday morning. I questioned the $49 dollar price increase and denied the service, I told him I will call Monday and discuss pricing and set up an appointment if I saw fit. The guy shows up to my house without my consent, and I did not allow him in my home! He then places a bill in my mailbox for $158.00. Sorry for the rant, but again this company will never get a dime from us again. Once I told the manager he's not getting a dime from me he then told me"fine, well I'm taking your warranty away" that was laughable, anyhow, shout out to Nimmer heating and cooling for their outstanding professionalism and quick response! Turns out Ben, you couldn't touch my warranty! Have a nice day!
21:11 07 Mar 20
I am so happy that I listened to my neighbor down the block. Highly recommend using Burkhardt heating
21:03 07 Mar 20
They did a wonderful job installing my new furnace, they were clean and well organized. They also did a wonderful job on walking me through my new thermostat functions
17:01 06 Mar 20
16:30 06 Mar 20
23:46 05 Mar 20
Fast service. They were out to my house within an hour of calling. Diagnosed and fixed the problem. I would highly recommend this company to anyone, and will call them again for future needs. All around great experience.
21:34 04 Mar 20
We are very pleased with the installation of our new furnace, air-conditioner, and de-humidifier. We have worked with Burkhardt before, and are happy to recommend them to anyone - if they need service or new equipment.
18:00 04 Mar 20
We just had a new furnace installed by Burkhardt Heating and Cooling,from the beginning Doug explained that the difference of 2 stage and 1 stage furnaces and that having the 2 stage would be way quieter than the 1 stage Lennox that we had,he was right,Dean and Scott installed the furnace and were in and out within a couple hours.anyone looking for a new furnace will not go wrong by using Burkhardt, I am recommending them to everyone I know and would like to thank them for the great job,great price and all around great experience we had.Thank you Doug Dean and Scott
15:29 04 Mar 20
Burkhardt always delivers excellent service. Their technicians are knowledgeable, efficient and professional. They have always been transparent about what they are doing and how much it will cost. I won't use anyone else.
14:41 04 Mar 20
Tech did a great job finding and fixing problem
16:09 03 Mar 20
Great job done quickly, have used them in the past for heating emergencies. Will definitely call upon their services again as needed
16:46 29 Feb 20
Came over within the hour after calling and diagnosed the issue. Was professional and informative. Issue was all resolved within a matter of hours. Gilbert was a great technician and glad he could help.
13:26 28 Feb 20
Burkhardt heating was the best. My furnace went out and they got me in for service quickly and they had great service!
Cheryl A Holley
14:41 27 Feb 20
I am always impressed with the responsiveness, quality and professionalism of the Burkhardt Staff. My parents were loyal customers and now I am also. They have always been prompt when I've placed service calls and very honest. My furnace was old and they have made repairs on it the last 3 years. It died 2 weeks ago, and they replaced it the next day. These guys are GREAT!!!!
18:50 26 Feb 20
Gilbert Did a great job clean up and professional attitude. I would highly recommend them burkhardt
18:01 25 Feb 20
Technician was thorough with the work and pleasant.
17:07 25 Feb 20
Burkhardt has been servicing my furnaces since 2014. They have knowledgable, professional and friendly technicians. Burkhardt does high quality work for an affordable price.
16:41 24 Feb 20
Received all the information I requested from Meghan and appreciated her product knowledge.
15:37 24 Feb 20
Very friendly and efficient! Thank you for your hard work!
15:28 24 Feb 20
Used this company in the past and had excellent service. Dennis called this morning saying he was in the area and could get to us 2 days early. Very helpful with the expected snow storm coming! Glad to know our furnace will be good to go. Thank you!
14:05 24 Feb 20
16:04 22 Feb 20
15:04 22 Feb 20
Very happy with Ken's work.
01:06 22 Feb 20
20:05 21 Feb 20
From the girls in the office helping me answer all my questions, to the tech arriving in the window of time that they promised, my experience with Burkhardt was awesome! Highly recommend!
19:43 21 Feb 20
I have had Burkhardt Heating service my boilers for several years. They are always very thorough and professional and have come out in an emergency. Dennis just serviced my boilers today. I was very pleased with the excellent service and helpful information
16:45 21 Feb 20
Great friendly service for a good price! Definitely recommend!
15:26 21 Feb 20
So I had just moved in an saw there sticker downstairs by my furnace and stopped by the office to get filters. The office ladies were very helpful answering all my questions that I had. Thank you all for the excellent customer service
21:25 20 Feb 20
So friendly, knowledgeably and professional - thank you for the quick response to our heat going out when it's only 10 degrees outside! Appreciate your great service!
17:38 20 Feb 20
They did a great job! Provided great information!
16:19 20 Feb 20
02:40 20 Feb 20
Had to get someone in quickly on the coldest night of the year. Dennis was prompt, polite, and extremely helpful. Burkhardt has already been there for us.
01:07 20 Feb 20
My experience with this company was amazing! The customer service and technical support was exceptional! If you need any heating or cooling projects done please contact Burkhardt. You will be highlly satisfied and taken care of.
20:42 19 Feb 20
Called about our dead furnace and they came out the same afternoon in February.
20:24 19 Feb 20
Knowledgable and efficient. Fixed my furnace quickly!
20:16 19 Feb 20
Great company! I depend on them for my heating and cooling needs
19:37 19 Feb 20
A friend had refereed me to Burkhardt Heating when my furnace stopped working this morning. I called and Meghan got me scheduled quickly and had a tech come out within a few hours to repair my furnace. Everything is working great now!
18:49 19 Feb 20
Burkhardt Heating provided excellent service for me last night when my furnace was not working. They had come out later in the evening to restore my furnace back to working order. Meghan was excellent with helping me try to look over a few possibilities with the issue before hand to try to help. I would recommend to others to use Burkhardt for your heating and cooling!
15:31 19 Feb 20
I called shortly after they opened and got an appointment within an hour (no heat). Gilbert was really friendly when he came. I very much appreciated that they did not oversell me on anything and fixed the issue promptly. 5 stars for service and 5 stars for having heat on one of the coldest days!
14:32 19 Feb 20
Dennis was a fantastic technician and arrived promptly. He asked probing questions about our maintenance and service history, and he even found a manufacturer’s recall on our furnace and fixed the potential issue!!! Very pleased with our service - we’ll be calling Burkardt to service our AC this summer ... if summer ever arrives in Wisconsin.
22:14 18 Feb 20
The technician called to let me know when he would arrive. He was prompt and polite and did the job in a timely matter at a good price.
19:37 18 Feb 20
I have both my AC and now a new furnace from Burkhardt. From the selection of the furnace with Doug to the expert installation by Aaron, Kyle and electrician Rick this was a totally professional operation. I would highly recommend them for your heating or cooling needs.
16:48 18 Feb 20
Scheduled a tune-up before our warranty expired and had a great experience with a technician meticulously taking things apart, replacing a part that was squealing, and putting things back together. Will definitely give them another call if we need service in the future.
14:37 18 Feb 20
23:57 17 Feb 20
17:57 17 Feb 20
14:47 17 Feb 20
On time, didn't try to sell me service/repairs I didn't need
15:28 16 Feb 20
Dennis came out on time. Very courteous and professional! He troubleshoot furnace trouble, explain thoroughly the trouble and fix. Highly recommend and will definitely use services as needed.
16:54 15 Feb 20
Fast service fair price 👍
16:28 15 Feb 20
Burkhardt was still open for service late on a Friday afternoon and arranged for a service call within 2 hours to repair a furnace when it needed to be repaired as it was was 4 degrees outside!!Thank YOU!
Nathan's Bowling Videos
00:30 15 Feb 20
Fast, efficient, friendly service! Would definitely recommend!
23:08 14 Feb 20
Our furnace decided to go out on (of course) the coldest day of the winter so far. When I called Burkhardt, they were polite and were able to send someone out the same afternoon of my call. I appreciated their effort to come at 5 p.m. on a Friday so we could get heat going before the weekend!
20:46 14 Feb 20
19:38 14 Feb 20
Great service. On time. Quick fix. Knowledgeable. Helpful. Will choose again next time!
17:09 14 Feb 20
Elizabeth Baxter Davis
15:39 14 Feb 20
Great service & employees. Very fast to respond to calls & problems. Highly recommend for yearly check ups & problems!
14:50 14 Feb 20
I had service done this morning on my furnace and he did an awesome job.
20:34 13 Feb 20
21:49 12 Feb 20
Our furnace broke down on the weekend (of course) - we called Burkhardt and a technician, Gilbert arrived to do the repair on a Sunday. The furnace was 35 years old and we decided to replace with new. Aaron and Dean turned up in Monday and within 4 hours we had a new furnace up and running. This is great service and essential in Wisconsin winters - thank you guys - great job and we appreciate your excellent service.
19:46 12 Feb 20
I felt confident in the service technician who came out to service the furnaces in our home today. He went above and beyond - leaving important notes on the furnaces and even giving us information about how to change each filter, the different types and options and when to do so. It is comforting knowing that our family of 6 has fully functioning heat for the winter...
14:13 12 Feb 20
Burkhardt installed a furnace some time ago, so I thought I should have them check it out to make sure everything is working properly. The service tech arrived right on time and so far so good.
15:15 11 Feb 20
Dennis performed routine maintenance on my boiler and installed a programmable thermostat. Dennis was prompt, professional and knowledgeable. He was able to answer all of my questions. Thank you for the great service!
17:07 10 Feb 20
Fantastic job! Dennis offered practical tips and was very helpful. I definitely scheduling my next service appointment with Burkhardt!
12:41 03 Feb 20
22:43 31 Dec 19
Got a new furnace installed. Very qualified, professional, and efficient team of gentleman. Hats off to you.
21:02 16 Dec 19
My 40-year-old steam boiler finally gave out, just as winter in Milwaukee was starting. Burkhardt exemplified great service throughout, from the estimate and installation to walking me through what I need to know about the new system. Thank you!
21:11 11 Dec 19
Very helpful on the phone - gave me some tips on what to look for when my furnace overheated.Kelly was here right on time and found our problem and fixed it.Reasonable price.
19:29 09 Dec 19
20:31 26 Nov 19
Dennis was prompt, and very professional.
19:41 13 Nov 19
Gilbert was my tech, and is a good people person. He called a few minutes before arriving so we knew to expect him. He answered my questions and took care of a faulty heat register right next to the furnace itself. Though the filter replacement did not have to be done now, we agreed I would buy a replacement for when it was necessary.
22:04 11 Nov 19
I have used these guys for every Heating issue in our Milwaukee house for the past couple of years... always trustworthy, dependable and reasonably priced.
18:47 04 Nov 19
I received an estimate on a furnace from Burkhardt. I ended up not going with them, but they are still worthy of a great review. They were able to get out quickly, and while talking with Doug I could tell he was completely upfront and honest with everything. Provided me with relevant information about the company’s reputation and then talked about what we need. Unlike other companies I have had out, he understood that budget was huge and had no intentions on quoting me the best of the best. Instead he gave me a few options and showed me the lowest cost option, versus a dual stage furnace that would help lower heat costs and talked about if it was worth it or not for me to go that route. Pricing was better than most other quotes I received. Based on my experience I would definitely recommend giving them a call.
18:34 26 Oct 19
13:38 15 Oct 19
13:12 14 Oct 19
Burkhardt was amazing. They really came through with great customer service and professionalism. I would highly recommend to everyone!!
23:58 10 Oct 19
I’ve been a Burkhardt customer for 10 plus years. Always great service and qualified technicians during my annual tuneups for an older furnace. Woke up this morning to no heat. I called Burkhardt to schedule service and Dennis called me back. After about 5 minutes of questions and a quick troubleshoot we determined that my 14 year old thermostat is bad. He saved me the weekend trouble call expense for something I’m able to replace myself. I highly recommend Burkhardt Heating & Cooling for any Furnace/AC work you need done.
14:47 10 Oct 19
Dear Dan,Thank you and your the entire Burkhardt Heating & Cooling family for servicing all my heating and cooling needs. Dan you know you are the Man! And you are Mr. Fix it!See you next summer for my annual tune-up! 👀😎😃👏
17:38 09 Oct 19
Since our heating/cooling system was installed in 1999, we had tried several heating companies to do our annual checkup BUT none compared to Burkhardt Heating's excellent service and follow up. We have been fortunate to have Kelly as a service man on several occasions and his recognition of us as returning customers, his knowledge of our old system, and his polite/respectful attitude/mannerisms are a testimony to the quality business Burkhardt Heating actually is! Highly recommend!!!
21:09 06 Oct 19
Dan and Gilbert came to do routine maintenance on our furnace. They were professional, knowledgeable, thorough, and nice! They went above and beyond by searching out the cause of our difficulty routing our heat through one of the ducts to upstairs. Burkhardt is sending someone out to fix it. We could not be more pleased with Dan and Gilbert!The following review we meant to post this summer, but apparently it didn't complete so here it is now:We are so pleased with Burkhardt' - cannot imagine having more professional, competent and pleasant service technicians. We have had a maintenance agreement for our furnace and AC for years and have always been well satisfied with the equipment and the annual checks on both. However, last night was the first real test of our warranties and the maintenance agreement. We called after hours to report that our AC had stopped working and the temperature in our house was in the 80's (we did not ask for after hour service). We got a call from Burkhardt the first thing in the morning; Dennis was here in the afternoon. Dennis very quickly diagnosed the problem and replaced the capacitor, no charge for the part or labor just as promised when we purchased the unit and maintenance agreement. You could not have a better experience than we have had with this company and its service personnel. Thanks, Dennis.
16:52 06 Oct 19
Troy and Elliot installed a new high efficiency furnace on October 4, 2019. They were fast, courteous, knowledgeable and performed as true professionals. They took the time to answer all my questions and did an excellent job with cleaning up all old equipment and scrap. A job well done.
15:37 05 Oct 19
Called Burkhardt for annual tune up of furnace. Appointment was available within a couple of days at convenient time. Technician Kelly arrived on time, did tune up, changed filter, tested system, etc. offered tips. Will definitely use them again.
22:07 04 Oct 19
helpful, professional, and (most important) punctual
15:15 04 Oct 19
Awesome 👏 response to a furnace issue on one of the last cold days of the spring, 2018. They had all my past history info. Warranty info. And saved me a boat load of $$$$.
17:24 27 Sep 19
16:15 27 Sep 19
Wonderful place very friendly & patientWould recommend to my friends
16:05 27 Sep 19
I had an issue with my air conditioner and i called burkhardt heating and spoke with Meghan. She went above and beyond to get you scheduled the same day for a repair. Would reccomend in the future to others.
15:19 27 Sep 19
Meghan answered all my questions and was very professional.
14:42 27 Sep 19
14:10 27 Sep 19
My AC in my house wasnt working right so I called burkhardt within a hour they had me up and running. Big shout out to Elliot he took care of business and was very professional thanks for your services!! Highly recommend this company for any of your HVAC concerns!
13:29 27 Sep 19
Elliot was very professional and did a good tune up!
02:51 27 Sep 19
I called when my ac went out. Dean showed up and had my ac running in no time. I’ll recommend Burkhardt heating to all my friends and family
23:58 26 Sep 19
20:36 26 Sep 19
Dean,troy and Scott were great in installing my brand new furnace. Everything went by smoothly and they were done before I knew it!
13:58 26 Sep 19
Elliot at Burkhardt Heating was great at answering all my questions when I called the office. My ac unit wasn't working and he helped get me scheduled the same day within hours! Would reccomend to others in the future!
13:01 25 Sep 19
Profeshional and courteous! We were very happy with the service provided and glad we had out tune up done on both our heating and AC.
00:16 25 Sep 19
I am very happy with Burkhardt Heating & Cooling! Dean Kraft did both my furnace and my a/c 5 years ago and still runs like the first day. He did a very professional and clean job!
00:10 25 Sep 19
Burkhardt installed our funace, Dean & Troy did an GREAT job!Very pleased with the work they did!
22:45 24 Sep 19
Burkhardt is by far the best heating company I’ve used. Dean and Troy are great, went through everything with me before and after the furnace installation. I’ll be recommending burkhardt to everyone!
17:47 24 Sep 19
Very Nice, Helpful Technician. Did A Good Job Cleaning & Tuning the Gas Furnace & Air conditioning Units. Also Provided Some Helpful Tips For Maintaining the system.
03:05 22 Sep 19
Sorry I don't know this company, but I herd good things about them.
12:53 21 Sep 19
Great experience working with the people from this company. Dean and Troy were professional, timely, and super helpful. Would recommend.
21:28 20 Sep 19
Dean and Troy were very polite and professional!
18:41 20 Sep 19
Prompt, professional, gave honest feedback on what was going to be needed when. Fair price.
21:38 19 Sep 19
Best heating company! When my ac went down Burkhardt was there! Dean and Troy showed up at the promised time and completed the work in great timing! I’ll be recommending Burkhardt heating to all my friends!
01:45 18 Sep 19
They arrived on time and walked me through the process before starting. I found the installers to be professional, considerate and personable. The installation was performed in a timely manner.
22:41 17 Sep 19
00:07 14 Sep 19
The service rep was super nice and really knew what he was doing.
14:31 13 Sep 19
Excellent service. All service persons have been excellent.
21:16 10 Sep 19
Excellent service !
21:00 10 Sep 19
22:03 06 Sep 19
Burkhardt installed my furnace and air conditioner, the service representative, Dennis did a great job with the tune up.
21:25 06 Sep 19
Friendly, timely service on my air conditioner and blower.
20:30 01 Sep 19
Well I'm having them replace my duplex's OTHER furnace too, so...
17:19 01 Sep 19
15:48 29 Aug 19
20:44 27 Aug 19
Had an issue with our AC this summer, during a hot spell of course. Problem was diagnosed and fixed within 30 minutes. Couldn't be happier. Will definitely use Burkhardt in the future!
00:58 27 Aug 19
Prompt, thorough, and courteous at a fair price!
19:18 23 Aug 19
Dennis explained what he was doing so I could get an understanding of what the AC units problem was . And then he put me in touch with the tight people at Burkhardt Heating and Air Conditioning to fix the problem . Tks Dennis
19:06 21 Aug 19
17:14 21 Aug 19
Dan was the tech that helped me. He was quick to find the problem and quick to make the repair. I was very pleased with the service I received.
17:36 20 Aug 19
Excellent servicing for past 6 years of my heating and air conditioning units. Burnhardt also installed a new furnace in 2019. Great custom metal work—you can’t tell that the new furnace has been replaced. Knowledgeable and friendly personnel. Fair prices!
George or Jan Schimming
19:06 16 Aug 19
15:18 15 Aug 19
Dan, the service pro who came to repair our air conditioner, was super helpful!
16:45 13 Aug 19
I was referred to Burkhardt by Angie's List, who offered them in a service coupon for my furnace for $122. I was amazed at both the outstanding responsiveness of the company and the quality and honesty of the technician who serviced my furnace. Dennis, he technician, was friendly, down-to-earth, thoroughly knowledgeable, and gave me several useful tips for the care of my system. Because Burkhardt is also a Certified Carrier Dealer, the technician was able to determine that my blower motor, regularly priced at $650+, was still under warranty--and replaced if for only $125, the cost of labor!! Since this blower motor services my central air system, also, I was doubly blessed by the technician's forthrightness. He even diagnosed squeaking sounds from my system that had been plaguing me for months--caused by the metal-to-metal contact of the straps bracing some of the conduits--a simple fix. I give Dennis R and Burkhardt Heating and Air Conditioning 5+ Stars for their excellent service!!
16:28 09 Aug 19
Had to cancel appointment last minute. They were very understanding!
16:43 29 Jul 19
Excellent and professional service as usual. I’ve used them for years, and will continue to use them
18:02 25 Jul 19
Kelly was great. Diagnosed the issue in a few minutes and got our A/C up and running in a flash!Thanks Kelly and Burkhardt!
13:23 21 Jul 19
The blower on my furnace stopped working. I called Burkhardt that afternoon and they had a service technician out to my house early the next morning. The tech confirmed the issue and provided me the options. I decided to have Burkhardt give me a quote on a new furnace. Doug the owner was out to my house within an hour of the service tech leaving. Doug explained in detail each of the new furnace options. I decided to move forward with the purchase. That same afternoon Burkhardt was installing the new furnace. The technicians were extremely efficient and professional. They completed the install of the new furnace within 5 hours. Before they left they went over all of the new furnace features with me. Doug and the rest of the Burkhardt team went above and beyond my expectations. I will definitely use their services in the furture!
16:39 19 Jul 19
YOUR HOME AFH
14:38 18 Jul 19
$200 just to come out. Cant apply that fee to actual cost of repair.
18:52 13 Jul 19
Kelly came June 4 and performed the inspections for the outside air unit and the furnace in a efficientl and professionally manner. Both units had no problems. I apologize for not sending this review sooner it couldn't be helped. Thank You
19:14 12 Jul 19
Kelly was very polite, professional and friendly. He evaluated my system and offered some great advice. Burkhardt has GREAT technicians!
21:18 06 Jul 19
Great service and honest answers.
14:56 04 Jul 19
Dennis at Burkhardt was great. Our air conditioning stopped working on a warm night, July 3rd, with hot weather on its way the next day, the 4th of July. Dennis talked us through some things to check over the phone, avoiding a service call at holiday rates. Turns out the WetSwitch had gotten slightly damp and shut of the entire heating/cooling system, and Dennis talked us through drying and resetting the switch. Strongly recommend!
13:57 03 Jul 19
Turned on the air Friday and found it wasn't working. 86 degree heat was forecasted for Saturday, and we were having house guests and a party with over 50 guests. Burkhardt managed to squeeze us in to their Friday schedule. Dan quickly diagnosed the issue and got the air working again.
03:04 28 Jun 19
Dennis, The service pro from Burkhardt tuned our furnace and air conditioner. He was conscientious in keeping us posted about arrival time, and he completed his work with great efficiency and did an excellent clean-up afterward.
17:28 26 Jun 19
23:14 15 Jun 19
Kelly did a great job. Courteous and helpful.
20:36 06 Jun 19
We've trusted Burkhardt heating and cooling with our home heating and cooling for over 14 years. They've been there when we've needed them and they've been honest and trustworthy.
14:46 04 Jun 19
Fast and friendly service. Went over what needed to be done to keep our systems running smoothly in all seasons.
13:52 04 Jun 19
Have been using Burkhardt for years whenever there is an issue with our heating/AC and for regular maintenance of same. Their staff is always super helpful and willing to answer questions. They even check out the dehumidifier as part of the regularly schedule maintenance.
20:02 03 Jun 19
Every time I work with the service techs, I'm very impressed with them. Very courteous, friendly, professional. They may make suggestions in writing on your invoice, but they never push anything. Quality work at a reasonable price. I will continue using Burkhardt Heating and Air Conditioning for future needs.
00:56 24 May 19
We bought and paid for two new units for over $7K in 2015. So, Burkhardt's the servicing authorized Bryant dealer from whom we've bought these from. Originally, on our top rated Bryant 98% efficient forced air, the PVC vent piping was installed right in between where our main ducting is. It was wedged mounted in such a way that the ducts reverberated so loudly from expansion and contractions. I had to have another dealer correct their mistake. Burkhardt gave me some future certificates towards maintenance services. Generally, their service has been ok. We've been very happy with both Bryant units though. This time after the a/c was serviced, the drain hose in our basement wasn't placed back over our floor drain. Consequently, there was a nice puddle of standing water. How do you not pay attention to those things?
16:15 22 May 19
Dan's return for the yearly tuneup went perfectly. He swapped out our thermostat for a new one (free--under warranty) cleaned and checked both the outdoor AC unit and the furnace inside, doing things like removing sludge from the furnace discharge to prevent a future backup.
21:06 15 May 19
Dan was fast, thorough, and very helpful. He answered all my questions and gave me tips for the future. His hard work and friendliness is truly appreciated!
Amy & Tom W
20:00 14 May 19
We have always been happy with Burkhardt H & AC. They are very trustworthy, professional, knowledgeable and polite. We've had them come for regular checks, and also for repairs both large and small since 2003. Several years ago we had a very expensive problem, and they were honest about the warranty, and fixed it for free. On this trip Dennis ran his regular checks, but he also went above and beyond and used his natural gas detector to check all the gas sources in the basement. He even found a small leak that we weren't aware of, and fixed it right on the spot! My sister also had Burkhardt install a completely new system in her 1920s bungalow. They had to start from scratch, because she only had electrical heat and no AC. She originally had hired a discounted guy, but he was in over his head. He kept her money, but abandoned the project. The pros at Burkhardt got her huge project done right! They are worth every penny. I would recommend Burkhardt to anyone, anytime.
17:29 06 May 19
Excellent work to accommodate limited space! Friendly, patient and persistent in solving problems along the way.Great to work with!
22:58 22 Apr 19
16:50 18 Apr 19
The tech came out right on time, was friendly and efficient in his service, and was clear about what the issue was and what the next steps were.
13:53 14 Apr 19
Quick turn around. Moderate pricing and great communication
03:11 04 Apr 19
I'm a general contractor who's been a loyal customer for over 10yrs. I recently had Burkhardt do a call back for a client who wasn't getting heat from the new heat/AC unit I hired them to install. It turns out my client exchanged the old air filter with a new high filtration rated filter. I was told the filter was "too good" and they need the exact one supplied at the time of install. I was charged for a service call a month later and received a phone call minutes after I recieved the invoice via email asking me to pay it. Neither I nor the client were told the unit could not handle a high rated filter after their initial install. When I asked if the charge could be waived in light of the lack of communication I was mocked. They then threatened to void the manufacturer's warranty if I didn't pay the service call charge. After ten years and thousands of dollars in business I only had one discrepancy with the owner and he quickly turned ugly on me. I also found out my client was inappropriately billed for the same service call. I'm not sure if they were trying to get paid twice for the same work or if they didn't realize the bill was supposed to come to me. I paid the bill, they did make the service call after all. I'm just appalled by the reaction I got from them after my request. I could have never expected the exchange that ensued. I hate to think how he treats first time clients who have issues. You really find out what kind of business you're dealing with when something goes wrong. Great staff and installers, but the owner Doug was awful towards me. Cross your fingers nothing goes wrong if you decide to hire them.Below you will read Doug's response which you can see are spiteful and defamatory. They are categorical lies about other matters not even pertaining to this subject matter. Doug has no basis to make the claims he makes as he was never privy to what transpired at jobs he wasn't involved in.
13:19 28 Mar 19
The guys did an amazing job installing our new furnace. They were prompt, respectful, and did a great job giving me updates and explaining the new equipment when it was ready to go. I would use Burkhardt again for sure!
Mary E Manning
20:44 23 Mar 19
Doug was extremely patient with us as we asked copious questions regarding air conditioners and keeping the house cool during the hot and humid days of summer. His suggestion to use Synchrony as a paymentmethod eased our financial concerns. The guarantee of service and parts for ten years is almost too good to be true, but positively affected our decision.Dean and Aaron were quite efficient and conscientious during the install. Dean was eager to begin work that morning and extremely considerate of our home during installation. My mother has Ahlzheimers and is easily confused and both men used the back door as often as they could. The installation itself took allot less time than we anticipated and was not nearly as loud as it might have been. Aaron concluded the install by signing papers and indicating details of the guarantee and asking us to write a review. Thank you gentlemen "for a job well done!"
01:20 23 Mar 19
The Burkhardt Team is the best!!!
16:41 24 Feb 19
Goid and professional services
21:32 04 Feb 19
Due to extreme temperatures this week I had a pipe connection break and my boiler emptied water all over my basement bedroom and adjoining rooms. Kelly came to my house and was very knowledgeable on how to assess the damage. He was professional and patient with my questions. He explained everything he was doing and made it easy to understand. He worked neatly and cleaned up any mess that was left behind. The job was finished quickly and heat was up and running soon after. I am new to Milwaukee and had to rely on google to find someone to repair my damage in a hurry. I am happy with my choice. As long as I live in Milwaukee area I will be a customer of Burkhardt Heating and Cooling.
18:28 01 Feb 19
On a single-digit temperature day last week, our furnace (27 years old) wasn't heating as it should. I contacted Burkhardt Heating and Air Conditioning, and the company owner arrived within a couple of hours to examine the problem. We decided to replace the furnace, as well as our central air conditioner (more than 30 years old), and our job was scheduled for the next day. The work crew arrived on time, and were clean, efficient, and helpful. The project included a new "smart" thermostat that I love checking on my phone! The cost of this entire job was very reasonable. I first became aware of Burkhardt when living in my last house. I found them on Angie's List back in 2003 (where they have stellar reviews), and have stuck with them ever since. They are my go-to company every time I encounter an HVAC problem, and they have always responded quickly and professionally.
02:44 31 Jan 19
16:02 24 Dec 18
Technician Dennis gave me very helpful suggestions I hadn't been given before.Thank you.
01:20 20 Dec 18
Everyone was incredibly professional, easy to understand and pleasant. From the owner to the rep answering the phone and the service tech, I always felt they were transparent and helpful. Nobody wants to replace a furnace, but they had diverse options and easy financing. The tech took time to explain all the new equipment and answered all my questions. Excellent service.
05:35 18 Dec 18
Dennis was great. He took time to explain some important things to note about what furnace filters I was getting and cleaned up some items that my original builders had left on my furnace 7 years before. Highly recommend.
23:12 10 Dec 18
Great service by Dan. Lot's of knowledge.
Kris Kern Stark
20:09 07 Dec 18
I have been a Burkhardt customer for 15 years and they have consistently provided professional reliable service. From yearly maintenance to new furnace or AC installation, every employee is knowledgeable and professional at each visit. I highly recommend them to family & friends.
15:32 06 Dec 18
Prompt and professional service. Took the time to explain and make suggestions for on going maintenance
17:32 30 Nov 18
I had Burkhardt do a standard review of the furnace in the house I bought a few months ago. From the time I set up the appointment, they communicated well with me and were on time. Dennis was able to answer my questions about he furnace and other components of the heating system in my house and give me some tips on how I may be able to improve the flow of heat to a room that is cooler. Overall, very good experience.
00:50 30 Nov 18
Can’t say enough good things about my experience with Burkhardt! Our heat went out on Tuesday night. Kelly was at my house by 11:00 the next morning to diagnose the problem. Our 35 year old furnace was toast. Doug (the owner) was at my house by 1:00 that afternoon to go over options for a new furnace. No pressure at all. We had a new furnace installed (by Dean!) by Thursday afternoon. I would highly recommend Burkhart and will definitely use them again in the future!
16:13 29 Nov 18
Prompt and professional service. I love my new furnace! Just had a tune up performed today and the technician, Dennis, explained things at great length. I'm happy with Burkhardt Heating and A/C
22:10 21 Nov 18
My furnace went out before a holiday. The service from Dan was fast, professional, and the repair exceeded my expectations (right down to the immaculate cleanup). I am warm and happy again!
18:17 16 Nov 18
17:49 10 Nov 18
Burkhardt has been great to work with. Dennis was prompt, professional and explained everything. We look forward to our future relationship with them.
22:05 31 Oct 18
22:19 29 Oct 18
16:33 26 Oct 18
Always efficient, friendly and dependable. I trust these people.
19:52 24 Oct 18
Quick response, quick diagnosis, quick resolution. At a reasonable price!
17:44 19 Oct 18
Great Service! Very professional. We have Radiator/Boiler heat, they did a fantastic job. Kelly is very knowledgeable with radiator/boiler heating. The work was finished within the estimated time.I highly recommend them & giving 10 stars!
Girtons ATA Taekwondo
13:17 08 Oct 18
Burkhardt is very professional, thorough, and speedy. They were able to come out and service our HVAC system and fix our problems right away. Unfortunately another local company had been offering us these services, but each season there was a new problem with our unit. Dan, our Burkhardt technician, was able find the issues our previous service providers could not, and eliminate risk of something going wrong as we enter winter season. Thanks Dan and Burkhardt, we really appreciate you!
20:29 05 Oct 18
13:30 03 Oct 18
Horrible people. They will literally lie to steal your money.
23:25 24 Sep 18
16:54 24 Sep 18
01:46 20 Sep 18
Overall the quality of the work seems good. Both Doug who gave us the estimate and the men who worked on the project were polite, professional, and friendly. Work was completed promptly and on the scheduled date.There was initially an inconsistency with what I was told during the estimate and what I was told would be possible to do once the field team arrived to our house to complete the work on the day chosen. When they arrived, they thought they were not going to be able to complete the job as estimated, and offered a compromise that did not satisfy the goal of the update to the HVAC. I understand that this can happen, but felt like if the job couldn't be completed as planned, I did not want to move forward and only complete part of the update. After somewhat extensive discussion, the field workers were able to figure out a way to complete the job as planned, which so far has been a good choice.Would use this service again.
19:59 19 Sep 18
Very courteous, knowledgeable, and helpful! In addition to solving our issue, Dennis took the time to communicate simple maintenance steps we could take ourselves to prevent future issues!
08:58 16 Sep 18
Kelly came to perform our yearly maintenance check/tune-up. He was quick, efficient and answered all of the questions I had. He is very knowledgeable and always does a great job.
17:56 14 Sep 18
Dennis was very friendly and thorough. The AC and furnace were checked completely.
14:45 11 Sep 18
Burkhardt has always done a great job for us. We can trust them, the servicemen and staff are friendly, they do a good job. We have never had any problems with them.
03:21 09 Sep 18
I have worked with Burkhardt on several occasions both for service and equipment installation, and the level of service they provide and the professionalism the employees provide is excellent. I would definitely recommend using them.
20:18 04 Sep 18
I called for a quote and got a sit-down with Doug, the owner, within a week or so. Doug took the time I needed to fully understand my options -- no hard sell, no jargon, and no rush. When I was ready to make a decision, Doug had his team there the NEXT DAY to install our A/C! This is our third project with Doug and the team at Burkhardt (we also did a new furnace and zoning + humidifier). We are repeat customers for a reason!
20:18 24 Aug 18
Fourth of July weekend, high outside temperature, company from California and # 28 on the list was a depressing situation. Dennis came as scheduled, worked hours to find and fix the problem and now my AC works better than before. If I ever have another problem, I will insist on Dennis for the service although Burkhardt did not disappoint me yet.
02:43 24 Aug 18
Dennis was very knowledgeable, friendly and efficient. I always appreciate when specialists are able to teach me something about the item they are here to fix. Thank you for your thorough work and I will certainly use Burkhardt Heating & Air Conditioning in the future when needed!
14:54 20 Aug 18
19:40 16 Aug 18
Dennis was very knowledgeable and gave us guidelines on how to maintain our furnace and a/c. In the event that we need replacement of either, I'm confident in their staff to make it work.
Old Man River It just keeps rolling along
23:02 08 Aug 18
New furnance/April Aire and moved my thermostat-6 hrs start to finish. Total Pro's who enjoy the work they do. Very satisfied!!
19:49 08 Aug 18
13:01 03 Aug 18
Burkhardt has been our choice for heating and AC service since we moved into our house in 2002, and we've always received great service. They installed our AC and furnace several years ago, and we are enrolled in their annual maintenance program. Dennis was just here this week, and as always - great service!
19:45 25 Jul 18
Kelly of Burkhardt was in to correct a furnace-related gas leak, which he did efficiently. Further, he discovered a air condition water leak we were not aware of, and further check thermostats which required battery replacement. Outstanding service, extremely professional and efficient.
20:22 19 Jul 18
Top notch. They weren't the cheapest, but they weren't the most expensive quote I got either. The work they did was perfect! I had a major removal and reinstall requiring new furnace and air, along with significant ducting work being created from scratch and routed through an existing closet. These guys did a phenomenal job and were worth every penny!
13:43 05 Jul 18
Leslie, Ben, and Dennis were extremely helpful when it came to the HVAC unit having complications. They did everything they could in a timely and efficient manner even when it came to ordering the needed parts. I highly recommend them and will be using them in the future if we have any other issues. Thanks guys!
Park Pet Hospital
19:02 02 Jul 18
Dennis was great! He arrived within the specified time frame and restored our cold air quickly!
02:19 30 Jun 18
11:08 27 Jun 18
Super helpful for new homeowners learning about furnace and AC care! Definitely will continue to use them!
19:19 22 Jun 18
00:15 22 Jun 18
We called to have our ac looked at because it was leaking water in the basement. We also scheduled a tune up since we hadn't done one since we bought our house 3 years ago. Dennis immediately knew what the problem was. He quickly fixed it and did the tune up on ac and also gave us tips on how to care for the outside unit in the spring time.
18:15 15 Jun 18
Leslie C. was extremely helpful and engaging She kept me informed throughout the process. My appointment was lost after a computer update. She resolved the issue, fit me in and emailed me a lien waiver in a timely fashion. Thank you.!
21:45 13 Jun 18
Dennis did annual check of our furnace and AC unit. He was prompt and explained everything to me very well. He even fixed the sheet metal a bit so the filter would fit better. Great job!
14:50 09 Jun 18
Burkhardt heating and cooling recently completed a large scale project at our home. Not only are we completely satisfied, but their high quality work and exceptional service has made us customers for life.They replaced our 2 zone furnace and AC while also relocating them to a more desirable and efficient location within our basement. In addition to that large undertaking, they also moved our gas line, replaced the zoning dampers, added a whole house humidifier, and fixed some duct issues we had. To top it all off, their new design also planned for the efficient addition of a future 3rd zone.Everyone (Bil, Dean, Troy, Dan, Ken, and Aaron) was simply fantastic throughout the days they were here. They were patient with an overbearing home owner like myself and made sure I was satisfied with all aspects and details of the work.I recommend them for all of your future heating and cooling projects based on our overwhelmingly positive experience. Our house is now so much more comfortable and efficient!Furnace: Bryant 987MAC: Bryant 189BNVHumidifier: Bryant preferred series (Aprilaire)Thermostat: Evolution Connex
15:06 06 Jun 18
Professional; covered all parts of the service needed in a timely fashion.
21:30 05 Jun 18
Kelly came out and addressed all the issues that i new about and a few extra. prompt and professional. good woork
03:51 02 Jun 18
I had a AC repair service today. My AC does not blow any cool air. The repair technician found that the run capacitor's terminal was burnt. He replaced the cap without telling me the price. It is usually cheap part so I did not even bothered to ask. Then the refrigerant was added which he named the price for the service. When he added up all, it was around $550. Well I was shocked and found out he charged $273 for the capacitor. I am an electrical engineer with post graduate degree. I told him that this was nonsense. After calling and talking to someone, he lowered the price to $223. I was really frustrated and asked him to take the part out. Then I checked the capacitor's price from the web. It was available at $9 with free shipping. Even if the one that the technician used were super ultra cutting edge capacitor it cannot be more than $50. I ran to Dey distributor and purchased one at $25., came home put it in. Things are running just fine. Well, I think it is not just ripping off but almost a crime.Please get away from this crooks no matter what! Tell everybody you know to stay away from these cheaters!
17:16 31 May 18
My 20-year-old furnace, 80% efficient, decided to quit working on a Sunday in Jan. 2018. After dealing with my home warranty for 3 days with no results I decided to resolve it on my own. I called multiple local companies on Wednesday, Burkhardt Heating & Air Conditioning, was the only company that had a person answer the phone and Doug was able to come to my house within a few hours of my call. At that point I just wanted a HE furnace installed ASAP and I didn’t care about the costs. However, Doug wouldn’t let me. We sat down talked about all the different options, what I was looking for in the furnace performance, etc. I decided on the Bryant 986T with home humidifier with the Evolution Connex Thermostat. Doug was able to have his team install it the next day, with no additional “rush” fees just the normal rate as if I had scheduled it in the middle of May. The installers were awesome as well. I got a call that morning, they arrived a few minutes before schedule, were very nice, explained everything they did, and showed me all the features of my thermostat at my level. I can not express how impressed I was with Burkhardt Heating & Air Conditioning from that first phone call to the installers packing up. They treated me like a friend instead of a dollar sign at a time when I didn’t care about being a dollar sign, and the fact they carry a great brand like Bryant was just icing on the cake.Update May 31, 2018.On paper adding the dehumidifier to the furnace was a good idea. In practice it is so much better. I’ve had to check my Thermostat multiple times because I thought I had the A/C set too low. Nope it’s just the dehumidifier. I know it’s kept my A/C from turning on multiple times and I can’t wait to see how much it saved me on my utilities.
23:33 30 May 18
Dennis was very helpful when our air conditioning stopped working. He was very honest and didn't try to sell us more than we needed.
Kittie Chappell Cobbine
23:29 23 May 18
My Air Conditioning just started running without me turning it on. I called them they came out determined I needed a new unit. The owner came got me approved I got a new unit the next day. I love their work will be getting a Heating system later thanks
12:48 17 May 18
dennis was great. arrived when he said he would, was quick in and out. got the job done!!
20:54 11 May 18
We couldn't be more pleased with the job that Burkhardt did on our new addition. Ken, Aaron, and the rest of the crew were very professional, knowledgeable, and considerate. At the end of each day, they left the work area impeccably clean. Their work was thorough, and they went above-and-beyond to ensure that we were happy. Doug, the owner, even took time out to visit our site personally. From beginning to end, we felt like our job was a top priority. We are very happy that we chose Burkhardt, and we highly recommend them.
22:33 13 Apr 18
Burhkhardt installed a new AC unit and Thermostat today, both work great. Aaron and Troy were quick, efficient and explained everything very thoroughly, would recommend this team to everyone, very professional!
15:43 06 Feb 18
The after hours tech came at 1130 pm with his 6 or 7 year old son and Miss diagnosed the issue, causing me to spen $1060 In un needed repair. Furnace was out for 2 days because of the misdiagnosis in below freezing weather (with windchill) . Called Doug the owner the next morning to explain the situation to him and he spent the entire conversation yelling at ME and then completely denies that he did! The most unprofessional and incompetent people I’ve ever worked with. Would not use them even for free!still would like to know why your technician brought his very young son to the initial job at 1130pm? If my child came to work with me I’d be distracted and make mistakes too.It’s true The other repair man who fixed it is not HVAC certified however he fixed what your “NATE “ tech could not. I do not expect Dan to stay for hours but I would have at least expected him to stay long enough to make sure it stayed on to even raise the temp a few degrees. Please don’t lie about your service and the way you treated me. You were on speaker and several people heard you.Dan quoted me $60 to come back out. Not for the repair. I would have had to pay $60 just for them to go and check why it’s STILL not working. My repair man charged me $75 and I gave him $25 for tip because he came promptly and i thought he undercharged for his service.Doug advised that i should have waited til morning for them to come for free because in his exact words “the tenants won’t die” !!! Doug has no regard for tenants and treats renters very poorly. He has even hung up on previous renters needing help in freezing wheather. This man has no compassion.I felt that I should have at least gotten the after hours fee refunded since what I wanted was just to have a running furnace and deal with any other issues later during normal working hours. Instead, the technician was rushed to make a diagnosis and did not fully inspect it ,(probably because it was way past his child’s bedtime) which left us with a nonfunctional furnace even after his expensive repair. If he would have seen that the hose was clogged we could have had heat for at least a day or two. However, Doug was not willing to admit the mistake and but willing to work with me at all or even apologize on behalf of his technician or his unprofessional behavior.I would also like to add that he deletes his negative reviews on Facebook. Myself and my tenant have written our experience and he deleted it. He is not to be trusted
15:16 05 Feb 18
14:07 05 Feb 18
Scammers! The company replaced a part that wasn't broken. Was told the furnace motor was broken and they replaced it only for heater to not work again 8 hours later . Was told they would charge another emergency fee to come back to fix the problem they didn't fix the first time. Once the heater was finally fixed (by another company) we tested the "broken" motor they took out . Hooked it back up and surprise surprise it works fine . (Have video proof ). Called the company and never got a called back. They will charge you over $1,000 for a clogged hose watch out! On Facebook they accused me of setting my thermostat to 47 degrees last night just so I could prove them wrong . I have time and dated picture to prove their accusations wrong along with the video ! They are 100 percent scammers and liars and I would love to send the video of the working "broken motor" to anyone via email. DO NOT GO WITH THIS COMPANY!
22:46 04 Feb 18
I am one of the employees at Burkhardt and would like to say that I love working here. We try are best to be of service to our customers and that they are happy with our service. No one wants an unhappy customer. Right.We, the employees, at Burkhardt almost feel like family. So we try to treat our customers like they are part of that extended family.Just thought I'd add my two cents to the reviews from an employees stand point.Have a great day and better tomorrows.
01:21 01 Feb 18
Burkhardt Heating & Air Conditioning does a very professional job when installing the equipment. Their installers listen to what you would like and let you know if there is an issue. They work with you to complete the job the way you want it. They do not rush, they do very professional work.
18:11 19 Jan 18
Your Furnace going out over the Christmas Holiday sounds like the Worst that could happen.Not with Burkhardt. Heating and Cooling. Doug the owner was at my Home by 8am on 12/26/17 and my new Furnace was installed by 1pm the following day. I can't wait to see the savings on my WE Energies bill.
22:59 17 Jan 18
Installers were professional. I have a tight basement stairway and they were very cautious to not to bang the walls and doors as they were taking out and bringing in furnace parts. Pretty impressed with that! And they cleaned up - very awesome. Took time to explain certain furnace items I needed to know about along with the thermostat so I could use it right away. Highly recommend.
00:55 05 Jan 18
Fantastic service and competitive prices.
18:20 02 Jan 18
When our 19 month old son helped notify us that our furnace wasn't working last night (-13 windchill), we were horrified. After I panicked and started looking online for a solution, I called the emergency number and left a message. My call was returned within 10 minutes. At this time, we were given advice on possible solutions over the phone. When it was determined that a service technician was necessary, we were advised honestly on the difference in cost between an emergency visit that night and a regular visit in the morning. We were told that the technician would arrive between 8 and 9 am. He was there at 7:30 am. I was able to get to work in a timely manner for the situation. The service was outstanding!
17:20 01 Jan 18
I was very impressed by work and results for out gas boiler replacement. They were replacing a 30 to 40 year old boiler, second one in the house, with plumbing to match. I was expecting a day long event but they started at 8 am and completed by 2:30. Explained everything they worked on. Did me a big favor by removing an old non-functioning incinerator.Greatly appreciate their professional job and excellent customer service.You will not go wrong working with Burkhardt.
00:36 21 Nov 17
My furnace stopped working and Burkhardt was here the same day! Dan was so helpful and professional. Thank you Burkhardt!!!
04:18 19 Nov 17
Called and made appointment, had technician in the area so the scheduled me in next. Gave a time window for service that was exactly right. Determined quickly what the issue was, installed replacement part, left job-site clean.Now the home is warm and comfy. Great job and very timely.
18:37 05 Oct 17
I am very pleased with the installation of my new Bryant air conditioner.Bill, Ken, Aafon and Troy were patient when I asked questions. When I called office Leslie were helpful and nice. Also, thank you Mr. Doug Erdmann for coming out the very next day. This experience shows that you are a very trustworthy businessman with high standards.Thanks again,Somchit
19:46 02 Oct 17
Had an Excellent experience with the purchase and install of a Bryant high efficiency gas furnace, a/c unit and an AO Smith high efficiency gas hot water heater done promptly and neatly by the crew. I liked dealing with Doug the owner who answered all my questions and has a wealth of knowledge with all the great line of products he can offer I would recommend Burkhardt to you!
16:38 22 Sep 17
Our air conditioner went out at our office building. I called them that afternoon, they showed up the next morning and had it fixed within an hour. Friendly employees!
13:22 22 Sep 17
I felt that the boiler installation was completed quickly and efficiently. The installers then reviewed the boiler features with me, and answered all my questions. Good experience.I've done business with this company for years, and found them honest and open about what I did, and didn't, need. And their prices are fair.
16:04 19 Sep 17
Dan came out to address my heating outage and did an incredible job. He quickly diagnosed the issue, fixed it just as quick, and was very helpful in explaining everything along the way. Burkhardt will be my first call for any future issues.
22:08 18 Sep 17
Burkhardt made the hassle of getting a new furnace and ac super simple and easy. Doug answered all of our questions when giving us our estimate and the technicians that installed the equipment were extremely friendly and efficient. They cleaned everything up amazingly and walked us through our new furnace/ac/and thermostat with ease. We would definitely recommend them! Thank you so much!
14:21 12 Sep 17
12:57 22 Aug 17
02:44 06 Aug 17
We have used Burkhardt for years for furnace and air conditioning tune-ups. They have a decent price and always do a good job. They are honest and down to earth.
02:00 29 Jul 17
Technician was punctual, friendly and professional,
20:41 13 Jul 17
I had a new air conditioning unit installed -- Burkhardt was on time, efficient and clean (they laid runners across all of the carpet that they needed to walk on), and they finished an hour before I had anticipated.
17:50 11 Jul 17
Called to have someone check out the unit to make sure nothing was wrong with the electrical as the thermostat wasn't detecting the power. The receptionist gave some trouble shooting tips and ended up make the unit work! Saved me $90 for a service call. Thank you so much!!
19:54 03 Jul 17
Burkhardt crew was the best. They were fast and efficient, went straight to work at 8.00 am and finished in 7 hours with a complete exchange on a furnace and central air. Thank you!
19:43 29 Jun 17
I have used Burkhardt for several years. I have received excellent services from the receptionist each time that I called. She has walked me through several problems on the telephone. Today , I had to replace my air conditioner, The service person Bill replaced my conditioner. He was thorough , patient and willing to make sure that the job was done right. This required services from a qualified electrician. I was informed that the work would be covered if I have more problem. Bill completed the job within a reasonable time. I would highly recommend this company ,especially this service technician to a friend , or relative.
15:25 22 Jun 17
Doug the owner of this company yelled at my mother on the phone yesterday after refusing to remedy her furnace situation. This is unacceptable customer service and a reputable business owner would call and apologize for yelling at an old woman. Never again.
14:40 14 Jun 17
18:31 18 May 17
Please see my review on Angie's List. This is an excellent company and they did great work.
22:00 10 May 17
18:36 03 May 17
Customers Beware! Terrible service. Dean and Troy, from Burkhardt, came, on April 26, 2017, to clean my air ducts. Before they left, I noticed quite a bit of large, dark, dust balls and grit on the upstairs, bathroom floor. I showed the mess to Troy who picked up two of the dust balls and said it was fine. After they left, I went back up to get rid of the extra dust they left behind in my bathroom, and discovered that the entire second floor was covered with large, dark, dust balls and grime, kicked up from their work. I called to complain about the mess they left behind. Dean and Troy returned to my house and afterwards asked me to call the owner of the company, Doug. These young men made a mistake, a fixable one, in leaving my home a mess. It wasn't the end of the world, but it was an inconvenience to my time, energy, and health. So I thought Doug and I would work out a suitable agreement so that we could both feel like we could continue to do business together. The company installed my furnace in the past, and I trusted them. On the phone, Doug called me a liar without ever asking me any details about my experience. He began a long, rage-filled rant about how his company was the best rated on Angie's List, and how he was sick of customers wanting money back, and he told me that I could tell everyone that he was mean to me and that he yelled at me because he does not give money back, but he will give me a certificate for a free furnace tune up. His rant went on for so long that I eventually put him on speaker phone so that people in my office could hear what I was being exposed to. At one point I felt concerned for him and offered that we take a break an try again. To which he told me that he does not give back money and would still only offer me a certificate for a free tune up, (why would I ever, at this point let his company back in my house?) then he started back to yelling at me, and as he said, "all his other customers who want to bankrupt him." If Doug will treat his customers this way, I wonder how he treats his employees?
12:58 01 Apr 17
In early February, my furnace started to get temperamental, and eventually would kick in only to stop moments later. I called Burkhardt and Dan came out to help. Not only did he fix my minor issue, but let me stay down with him the whole time, pleasantly answered all my questions, and taught me what he did so I could do the minor repair myself the next time. That, to me, was the reason for my five star review. He had a passion for his work and was very interested in my satisfaction and knowledge. Thanks, Dan!
22:41 20 Mar 17
We recently woke to find our temperature dropping as our furnace failed to stay ignited. Having previously used Burkhardt for our yearly maintenance, I didn't hesitate to call to explain our situation and request service. The expected time window was beaten by 3 hours, and the tech (Dan) was courteous and informative of the cause, needed part replacement and quickly had us up and running again. Very impressive and continues to earn our trust and loyalty.
22:02 19 Mar 17
On a cold morning in February we woke up to discover our furnace was out. Burkhardt Heating & Air Conditioning sent someone over that morning and it was repaired by late morning.
19:11 16 Mar 17
Terry was very helpful in diagnosing and repairing our furnace. Have always had great service from Burkhardt and I definitely recommend them.
17:23 14 Mar 17
Our church has always received the best of service from Burkhardt's, and our latest service on February 9th was no exception! Our service tech was prompt, efficient, and thorough. Everything was as expected and in keeping with our experience with Burkhardt in the past. We definitely recommend them for excellent service!
21:19 27 Dec 16
Followed the Angie's List recommendation and called Burkhardt when our furnace seemed to be failing during some -0 weather. They responded the same day (a Saturday!) and followed up with a furnace installation with a better-sized furnace that was more efficient just one week later. They were responsive, informative, and took care to be clean in the environment around the furnace room. They were also very efficient. Thanks, BUrkhardt!
19:16 13 Dec 16
Awesome. While waiting for another HVAC provider to have availability, we called and they were able to come out that day and fix our problem for a reasonable price. Plan to use them for our future HVAC needs going forward.
18:44 07 Nov 16
Thanks so much to everyone at Burkhardt Heating and Air Conditioning! I am a landlord and had new tenants moving in to our property when the heater stopped functioning on the day they moved in. Happily, Burkhardt was on the job within two hours of my initial phone call, and the problem was addressed immediately - happy tenants, happy landlord! Thanks for your assistance!
16:19 02 Nov 16
We choose Burkhardt Heating & Air Conditioning after getting 4 quotes from other contractors. Burkhardt Heating & Air Conditioning by far had the best and most thorough quoting process out of all the contactors we had quote the job. Burkhardt Heating & Air Conditioning did not try to push us into a heating and air conditioning system we did not need for the amount of square footage we have in the house, they did not try to up sell us, and once we agreed on all of the components and requirements for installation, Burkhardt provided a detailed itemized appraisal/bill that spelled out everything we needed to know. I felt immediate trust once Burkhardt Heating & Air Conditioning entered our house, I did not feel this with the other contractors we got quotes from.From the removal of the very old furnace, to the installation of the new furnace Burkhardt Heating & Air Conditioning was very professional, very friendly, and very clean. Once the installation was completed, the installers provided a detail walk through, and explanation of how to operate and maintain the new heating and air Conditioning unit.All that said the only heating and air conditioning contractor I would go with is Burkhardt Heating & Air conditioning, they are the best.
16:18 28 Sep 16
Fast, considerate, reliable service.
18:12 01 Sep 16
Very Excellent and very friendly workers. Dean extremely knowledgeable and both workers polite and work was excellent and done not only on time but earlier than expected. I would highly recommend these guys and this company for your heating and cooling needs.
03:54 23 Jun 16
Contacted Burkhardt to diagnose a troubled AC unit. Service call was scheduled promptly and within an acceptable response time as the weather was starting to turn warm. Kelly arrived and performed his necessary procedures quickly evaluating that the unit's condenser was done. Almost 20 years old and I expected this sooner or later.Doug, owner, contacted me the next morning to set up an appointment to quote a new unit and installation. Prompt and professional service without a flashy sales presentation was efficient and to the point. I opted for an A/C and Furnace replacement. Doug provided estimates, a number of model options, tax credit estimates, manufacturer rebate estimates and qualified unit trade in allowance estimates.The installation crew arrived timely on the scheduled day and got right to work. Two service reps tackled the A/C and Furnace respectively and were completed with the entire process in one day. Their work was clean and professional, leaving no doubt in my mind we had chosen the right company.Very pleased with the process overall. An unexpected expense can certainly leave a homeowner with a bitter taste in their mouth. Do your research and talk to friends and neighbors. The time invested will pay dividends down the road. Professionals make all the difference.
22:12 26 May 16
Owner came to my apartment to conduct estimate. I walked him to the basement to show him the unit. I asked him if he knew how long for a replacement. He states it won't be this week. I asked him when is the soonest and he tells me in an extremely rude and aggressive tone that I'm just a renter and one of 110 others in need. Taken back by his remark I said excuse me did you just say that to me. He states in a loud demeanor yes I did you are only a renter. I said well this renter is going to call his landlord and you can talk to him the way you are talking to me. As I'm calling my landlord he proceeds to get even more biligerent. As the phone is ringing I tell him that he must leave. He starts to make his way and turns around and makes some comment about me being a tough guy as he blocks the stair way. I at this point tell him to get the F out of here or I'm calling the cops. He gets even more enraged and starts yelling call them. Call 911! At same time my call to landlord goes straight to voicemail. He is still being loud and aggressive. Eventually he makes it to my kitchen where he proceeds to fill out paperwork while ignoring my multiple requests to leave my home. He refused multiple times to leave and I capture this on camera. Finally my landlord calls me and the man is still in my kitchen. I keep yelling at him to leave. I must have asked him no less than 20 times to exit my home. Finally he did and I slammed the door. There was no need for this incident to have escalated to the level it did. Asking for a time frame is not uncommon for either RENTERS or homeowners to do. This man is clearly unhinged and potentially dangerous. The fact he refused to leave after multiple requests made me concerned for my wellbeing. I strongly recommend that you avoid this man and this company. If you are someone that owns multiple properties you need to avoid him cause your renters which are the source of your income will have to deal with his nonesense. In general this avoid this company all together! Customer service and sanity matter!!!!
14:02 21 Feb 16
Very easy to set up the service with their office and get financing. Also, they were on time, worked professionally, completed the installation, and were on their way in no time. The area around the furnace was cleaned up, and you could hardly tell there had been an installation that day.
15:47 27 Jan 16
I'm a landlord that lives out-of-state, and needed service at one of my apartments as the furnace wouldn't kick on automatically. I called Burkhardt on Sunday morning, was quoted a $189 service call fee, which I agreed to as it was the weekend. The issue was with the ignitor, and it was replaced. The total bill was $575!! The technician (Dennis) never called to provide an update, or estimate on what needed to be done. He just replaced it and called me with a $575 bill. I understand and happily pay a premium for after-hours service but this was gouging, plain and simple. The part cost is about $20-30. I was disgusted by them just taking complete advantage of the situation. Stay clear of these guys!!
20:35 31 Dec 15
Called in the morning & was told $79.95 would be service charge for my furnace & that someone could come out after 1pm. I said I'll call back after errand to get space heater. Called back at 1:20pm was asked for my zip code then suddenly the quote SHOT up to $129.00. I asked why the change in price from 3 hrs ago. Woman said as she stumble over her words" umm because, he can come monday" i again questioned her. She was now was angry and loud in her tone and I was put on hold, she returned and said" it's the holiday and others have called after you and that's why the price is now different." it was the holiday 3hrs ago when i was given the $79.95 price. I suspect there were other callers before I called initially was their price lower. Needless to say I did not use them to service my furnace and will never call them again. I have to wonder if they are redlining or being discriminatory due to the zip code. America you gotta love it.
13:57 11 Nov 15
Dennis Paul was very courteous and thorough in his assessment of our furnace. He explained what he did and showed me how to use the filter reminder decal. Overall, very happy with the service and will call again next time we need service.
19:55 07 Oct 15
Burkhardt Heating & Air Conditioning did an excellent job! We had our original 1956 gas furnace replaced with a new high efficiency Bryant Evolution furnace and air conditioning. The technicians were great and did a fantastic job! I would highly recommend Burkhardt Heating & Air They are great people to work with.
19:44 20 Jul 15
We had a really big job - switching from an oil furnace to a gas furnace as well as replacing the A/C and adding all the bells and whistles. Everyone we dealt with was very patient with our many questions, worked with us to get all of our needs met, and the installation (including running the gas piping) went very well. Most importantly, they were very careful with my husband's model railroad layout that takes up a big portion of that part of the basement. Thank you so much!
01:50 17 Jul 15
Precise, Quiet, Clean, Quick and Affordable!!!With an 'historic' home getting enough air conditioners to run continuously without shorting a circuit breaker... well just doesn't happen. I used to dread every summer... daily complaints from the hubby on heat / humidity, etc. A man should be able to just come home and relax without being hot & 'sticky'.After getting quotes and interviewing 5 different companies our last appointment was with Doug. He came in, assessed the needs and gave us a quote for central air and a new heater for the price all the other companies were going to charge for just central air.We appreciate the integrity of his work ethic (making sure we had the correct permits, licensed workers, etc). His employee's are amazing. We didn't even know they were there. You would think installing that kind of equipment would be loud, obnoxious, etc. not this crew.Finally a happy hubby!!!! Thank you Doug!
Kori Zangl Holsten
01:21 29 May 15
Great service. Our 18yr old furnace went out in the middle of winter and their technician came out after hours and repaired it that evening. When it finally died this spring, we returned to Burkhardt to replace the furnace as well as our equally old air conditioner. They were honest and friendly throughout the entire process – from the sales rep, to the technicians, to the office staff. I feel we got a good deal, and will return to them for any future maintenance or repair needs.
16:35 20 Feb 15
Appreciated the prompt response from the owner when I had billing issue with an HVAC professional. Will be using their services again.
00:26 29 Jan 15
Quick professional and not expensive!
15:33 08 Jul 14
Friendly and knowledgeable technicians... answered all our questions and were a pleasure to deal with. Work was completed in a timely manner.
19:18 04 Feb 14
We have been using Burkhardt Heating & Air Conditioning for nearly 10 years now for our servicing needs. We were especially grateful for their prompt response during the polar vortex weather here in Wisconsin when our furnace broke down in -20 degree temperatures. Kurt, our wonderful service professional, was here within an hour of our call for service. An hour or 2 later Doug was here to go over our new furnace needs. Less than 24 hours later Jake and Tony were here to install our new furnace. We will continue to use Burkhardt Heating & Air Conditioning for all of our service needs.