Burkhardt Heating & Cooling
Rated 4.9 out of 69 reviews Google Rating
4.8
Based on 843 reviews
Google Rating
4.8
Based on 843 reviews
Burkhardt Heating & Cooling
4.8
adam blazek
00:43 26 May 22
Installed our furnace in November. Had a bad circuit board while I was away for work. They came and fixed it the next day. With fantastic communication. Spent the better part of the day to diagnose and fix the problem. Had an AC issue now that’s it’s warmer and they were out the next day to fix the problem as well. Quick fix but again, great communication and customer service! Dan, Greg, and Drew are superb technicians and everyone does a fantastic job. Highly recommended!
Sharon Mugomba
03:34 25 May 22
Shawn and his colleague did am amazing job. They were on time, very professional, knowledgeable and respectful. You took your time to explain to me all the details of installation and workings of a power vented humidifier and duct cleaning. Last but not least the customer care reps are amazing.
Michelle Gran
18:44 18 May 22
My family has been with Burkhardt heating for decades. The service is always professional. Kelly came today to do annual maintenance on our air conditioner. He was very professional, explained everything well, and cleaned up after himself. He is such a good HVAC person. I am always happy with Burkhardt and highly recommend them.
Garrett Werner
14:24 18 May 22
Shawn was quick and helped me with everything I need. Would recommend to anyone.
Tiffany Stribling
13:36 16 May 22
My Ac stopped working at the worst time possible. Family was in town due to the passing of my grandmother and I would be having people staying at my home. I called so many different places and everyone was booked out for two weeks at least. I called them and they came the same day. Elliott came to complete my service and was very nice and professional. He explained what was going on clearly and discuss my options from temporary fixes to the best fix. He had me back up and running within 30 minutes. As a new home owner I have ran into issues that are new to me and have had to deal with not the most professional patient people. Elliott was definitely a breath of fresh air. I'm only using this company for my needs.
Sara Skyles
17:11 14 May 22
I’ve been living in this house for eight years now, and every time I’ve had a heating/cooling problem or issue they have responded. They’ve always been honest and helpful, and been able to fix the problem quickly. One time in the beginning, I had an issue with my chimney, which was not something they could help with, but they explained everything in detail and even went on my roof to look at the problem. With their assistance I knew how to proceed. I’ve had some pretty bad vendor experiences in the past, and it feels good to know I can count on Burkhardt.
Tyler Wiedenhoeft
04:09 14 May 22
We called because our house was not getting to the temperature we had it set to. Jake came out and got our ac working again, he suggested some things to make sure it wouldn't break again. Awesome service
Greg Ratzburg
03:35 14 May 22
Jake came for a tune up on my air conditioner, found it was low on refrigerant. He filled it same day and it’s blowing ice cold air. Thanks burkhardts
Jeff Potts
03:27 14 May 22
We called burkhardt to come look at our air conditioner that was broken. Jake came and fixed it. It was an affordable repair and same day service, thanks burkhardt!
Meagan Borgardt
03:25 14 May 22
Jake came over within the time Leslie said he would, they got my air conditioner running again, thanks burkhardt team!
Adam Lepold
03:22 14 May 22
My ac wasn’t working, I had a hunch it was the thermostat. Jake came out and confirmed it was and went over options for WiFi thermostats I’ve been looking at and had one it quick, now we have cooling and I can control the system from anywhere!
Christopher Flood
03:18 14 May 22
I’ve had frequent problems with my ac at my home. They were able to finally fix it. Thanks Jake and the team!
Ryan Omdoll
03:14 14 May 22
Jake came over around 6pm last night and got our ac working. Thanks Burkhardt! Cold air!
Simon .kermyrdin
18:24 13 May 22
They really go the extra mile, starting with the office staff and coming all the way to the install and service technicians. They are Profesional, personable, compassionate and prompt. They've earned me as a customer by consistently going the extra mile. Also their electrician is an animal lover. Anyone good with my cats is good by me.
Katie O'Connor
16:46 13 May 22
Had an issue with our A/C when the weather started to warm up. We were scheduled quickly with a technician. Elliot showed up on-time and was very professional. He was able to quickly resolve our issue and explained everything to us in detail. We will definitely use Burkhardt again!
Kathleen Massey
16:01 13 May 22
Excellent servicing for past 8 years of my heating and air conditioning units. Kelly was on-time, polite, efficient and knowledgeable!
Laurie Basile
19:42 12 May 22
We purchased a new furnace from Burkhardt when we moved into our condo eight years ago. Since then, we have had our furnace and air conditioner serviced annually by Burkhardt. We have been completely satisfied with the furnace and the service we have received over the years. I enthusiastically recommend this company for your heating and cooling needs.5/14/22: Today we had a service call to explore why our AC was not working. Our freon needed to be replaced, and we also had our thermostat replaced. We are so happy with Burkhardt. Every technician who has visited our home has been outstanding.
Sarah Frohmader
15:09 10 May 22
We were able to get an appointment short notice for an issue that we were having. They came on time and worked quickly and efficiently. They explained the issue and we’re very helpful!
Juan Alsace
13:58 10 May 22
This is an addition to review, to recognize Kelly, who just came out today (5/10) to do A/C maintenance. Just as Chris and Oscar did a few weeks ago for heating maintenance, Kelly was on time, efficient, and courteous.We have an annual service contract with Burkhardt. The two gents who came today - Chris and Oscar (the latter being trained to Burkhardt's standards) were on time, polite (wore masks at our request), and did a thorough job of checking our furnace, as part of routine maintenance. Chris added realistic recommendations re possible additional services, such as installation of a humidifier. Great company, as reflected by Chris and Oscar.
Kyle Rohde
19:14 07 May 22
We called Burkhardt on a weekend when we didn't have heat, jake came out quickly within the time the office had said he would be there. He fixed our issue same day and we have heat. This was extremely worrying as we have 5 young children. Thanks burkhardt!
Brooke Schumacher
19:11 07 May 22
I had burkhardt come to my place to look at my furnace that wasnt working. Jake gave me a few options and got me heat within a couple hours of the call. It was overall a really good experience. Would recommend them.
Jimmy Bonkowski
19:09 07 May 22
Jake can and did a tune up on my furnace, I asked him how my system and humidifier worked as we just moved into the home and he explained it in a way I could understand! Awesome company.
Sonya Tesch
19:07 07 May 22
Jake was awesome, came in a timely fashion to fix my air conditioner. Would recommend burlhardt and especially Jake!
Tracy & Tim Hamley
15:19 06 May 22
Dan, Jr and Chico installed our Mini split AC. They were fantastic! They were on time, included me in all decisions about indoor and outdoor placements and left both inside and outside clean and picked up. Dan made sure the system was operating and that I knew how to operate the AC. It was a big job and they were incredibly hard workers. Thank you so much!
Jen Hogervorst
14:49 06 May 22
Kelly did a wonderful job with my AC maintenance. He was on time, professional and knowledgeable. I enjoy having him as a technician.
Janet Soldon
14:42 06 May 22
Berto was timely, professional, and kept us informed as he performed his inspection,and diagnosis. The company is very accommodating and easy to work with. We had a new furnace installed 6 months ago and they have checked back with us to see how how we liked the new furnace and how it was working. Good customer service and we highly recommend Burkhardt heating and cooling
Ron Shaner
00:23 06 May 22
Great service. Very timely and open communication. All staff I had the pleasure of meeting made sure I knew what was going on every step of the way. From my inspection, to my diagnosis, to my installations. I never felt like I was given false information or less than a 100 percent genuine answer.
Ryan L
17:57 05 May 22
They replaced my AC and furnace a few years ago, they were direct through the whole process of the install. Service and minor updates are prompt for quotes and work, they office staff is also available and friendly to talk through what I'm looking for. I've had some minor issues and they stand behind their work and have made my HVAC whole.Berto & Jake came out for my latest service and found issues with disconnected ducting throughout my 1930 home.
Robin Beaton
14:43 02 May 22
Elliot was professional and explained our needs with understanding. I highly recommend Burkhardt Heating.
Walter Becker
14:53 28 Apr 22
Service Techs Jake & Oscar arrived on time and did a great job making the needed adjustments to my furnace.
Nicholas Szpek
22:47 27 Apr 22
Elliot arrived to my house on time and quickly talked me through the repair. Lisa in the office kept me updated when he was showing up👍
Syco Bob
16:57 27 Apr 22
It was a pleasure working with Shawn; he was very knowledgeable, understanding, and thorough. He walked me through required regular maintenance, explained why it was important, and what can happen if neglected. I'm left with a better understanding of my HVAC system because he cared and took the time to answer every question I had. I now know what to keep an eye on over the next few years to make sure my HVAC system continues to run in tip top shape. While I don't look forward to any future HVAC issues, I do look forward to an opportunity to work with Shawn again.
bruce griswold
15:18 27 Apr 22
Elliot was very professional and did a great job of evaluating our need for 2 new furnaces. He explained everything very well and scheduled the work in a timely manner.Dan, Jr and Chico installed the furnaces and we couldn't be more pleased. They were courteous, professional and cleaned up everything after the work was done. It was a big job that took 8 hours, but they were so pleasant and kind that the time flew by ( for us) ! If we need work in the future we would ask for this crew again.
Garrett Bucks
03:53 26 Apr 22
Dan, Greg and Brett were terrific-- they did great work, explained everything to us thoroughly and left their work area spotless.
Adam Stout
20:25 25 Apr 22
Excellent information and care throughout our furnace replacement and duct cleaning. We never felt taken advantage of or pressured. We were given several replacement options and we made the choice that fit our needs. The technicians to the sales team were all wonderful. Thanks for helping us in a pinch!
Tomas Castro
02:50 25 Apr 22
Burkhardt was very fast and accurate in their diagnosis. Nobody wants to go through a surprise boiler replacement, but they helped make the process as smooth and painless as possible.
Taylor Drescher
03:27 23 Apr 22
My ducts and vents were very dirty from previous owner. Burkhardt sent Alberto out very quickly. He did his job very well and gave me information about my vents for the future. I definitely recommend Burkhardt heating & cooling!
Casey Ramos
03:25 23 Apr 22
Alberto showed up was on time and very prompt! Very professional and was very thorough in his work! I definitely recommend burkhardt for any of your heating/cooling needs.
Melanie Ramos
03:20 23 Apr 22
Alberto was very informative and explained everything to me regarding my furnace. He was very professional and polite. He explained everything in great detail and I will definitely be using them in the future.
Daniel Jones
14:53 22 Apr 22
Original A/C installation was very professionally done. Friendly and helpful service. Annual maintenance calls are thorough and well done.
Kylie Larsen
21:08 21 Apr 22
They were super quick and efficient! Dan and Greg were excellent. So happy to have heat again!
Karen Snearly
04:12 21 Apr 22
Brett and Dean were wonderful. Watched out for our new puppy. Careful when moving bringing in new furnace and taking out old. Explained what was going on, and tried to keep the house warm for us.
Michelle Russell
21:54 19 Apr 22
I called Burkhardt to maintenance my furnace and the technician Alberto was very helpful on informing me about my system and how I was going to be looking at some upcoming repairs. He did a great job and I recommend him for your furnace needs!
Samantha M.
11:43 19 Apr 22
I highly recommend Burkhardt! We had Alberto Ramos come in and do an inspection and give us a tune up on our furnace which he recommended. He was very polite, professional and informative through out the process. Thank you for great service!
Lisa Petz
07:02 17 Apr 22
I had Alberto Ramos come to my home. He went over some of things I should do so my system runs smoothly. He was very polite. Always asked if there was anything else he could do for us I would recommend them as they really know there stuff and professional thanks lisa
Dan Lacey
17:07 14 Apr 22
Shawn, the technician from Burkhardt Heating & Cooling arrived on time and checked the vital information of my Rheem AC using current Bluetooth sensors and gave me update on my 1999 air conditioner that was in the home I bought in 2020. He showed me picture if the AC coils and ductwork and told me of possible issues with electrical connections that may need replacement in the future.I have been relying on Burkhardt for furnance and A/C for tuneups/maintenance since I had emergency calls on my furnace in the winter of 2020.
Jordin Tally
02:37 13 Apr 22
I highly recommend going to Burkhardt heating and cooling. Drew was very punctual and professional. He did the the duct cleaning in a timely manner and answered any further questions I had.
Dave Braun
21:57 12 Apr 22
Today I had Burkhardt Heating clean the ductwork in my home . The two gentlemen they sent over arrived promptly and were very professional. Chico and Drew went about their work in a very focused manner. At one point they showed me how much dust and debris was being vacuumed from the ductwork, which I appreciated . Before and after pictures were taken. The guys did their job quickly and cleaned up after themselves nicely. I would recommend them.
Bryan Gibbs
19:28 12 Apr 22
Dan and Greg came on time and replaced my furnace/ac. They were professional.
Jeff Yablansky
18:20 12 Apr 22
Dean and Brian did a great job on installing and clean up and had the answers to all my questions
Sibb Saekki
17:49 12 Apr 22
Jake and Oscar were my technicians on the scheduled days of service in the North Shore. They were prompt, informative, and professional. I'm glad to have Burkhardt's maintenance program, it gives me piece of mind and helps me make future budget decisions.
jSpy
17:20 12 Apr 22
The company called a day before as a reminder and confirmed the time. The technician, Jake, texted when he was on his way. Very knowledgeable and professional (but not stuffy), gave good explanations.
Desiree Martinez
01:03 09 Apr 22
Highly recommend for all your furnace needs. Greg and Dan were the workers that came out were very professional and I will request their services in the future and recommend them to all my friends and family.
Alexis Bernal
00:38 09 Apr 22
Would highly recommend this company. Greg & Dan did an amazing job. Both were very professional and kind. If anyone is looking for people who actually know what they’re doing then I’d definitely go with Burkhardt heating & cooling.
Ben Schaefer
23:52 08 Apr 22
Fantastic customer service from Jake. He is professional, respectful, and polite. His work is great. Would recommend him to friends and family.
Zach Schaefer
23:52 08 Apr 22
Burkhardt was a life saver this past winter! Pipes would've frozen without the quality work by Jake, he answered all my questions and was very efficient. Would recommend!
Becca Schaefer
18:48 08 Apr 22
Love this company and the service they provided. Jake is who I worked with and I would definitely recommend him in the future! He was nice, polite and very helpful!
Anya Guer
13:56 08 Apr 22
The install team Junior and Dan were excellent representatives of what great efficient customer service is. They installed our furnace fast and made sure everything was working properly. The Capital Heating guys had me without heat for 3 days. Burkhardt's came and restored our heat. Thank you!!
Jace Shively
13:20 08 Apr 22
Great customer service from one of the employees Jake would definitely recommend to everyone
Anthony Feilen
13:05 08 Apr 22
Jake helped fix my furnace when it stopped working. He was super polite and helpful would 100% call back again.
Jenna Hornblad
02:57 08 Apr 22
Jake did a phenomenal job with the work he did on my furnace. He was able to come quickly and diagnose the issue, as well as he was able to repair it same day. Highly recommend to anyone in need of a heating and cooling service.
Joe Leong
01:48 08 Apr 22
Jake is awesome! Had to replace my furnace last year winter and he was quick to respond. He not only is really friendly, but I’ll be coming back to him and the company for more work in the future!! Working with this team is a must, especially Jake!
Mallorie Jenson
01:43 08 Apr 22
Jake was timely, helpful and patient. My husband asks a lot of questions, and Jake was willing to answer all of them. In and out and didn't leave a mess! Great experience
Christian Hinds
00:36 08 Apr 22
Jake Hinds at Burkhardt Heating and Cooling hooked me up. He was professional, knowledgeable, and timely. Awesome experience. Thank you. $
Hayley Peter
00:08 08 Apr 22
Jake provided great service and was very intent on detail. He was also good with our dogs that were in the home.
austin morris
23:54 07 Apr 22
Jake is an accomplished, polite, and personable. Describing my needs brought the right person for the job.
Brad Schultz
23:50 07 Apr 22
I worked with Jake! Had my furnace go out in February and he stopped by quickly and was able to do a repair at a great cost! I was worried I was going to have to replace it! Highly recommend!
Courtney Range
22:06 07 Apr 22
Brett and Joe did an amazing job with our furnace. They got out here fast and it’s amazing to have heat again! 10/10 highly recommend!
Louis Geilenfeldt
21:12 07 Apr 22
Brett and Joe were very professional, clean and timely. They let me know everything going on and left the space better than they found it!
delvin key
20:52 07 Apr 22
Mike Crawford from Burkhardt worked with me to find the best furnace for our home at the best price. It went smoothly and he was very professional. I will recommend him to family and friends. Great work, Mike!
Josh Gratz
03:30 05 Apr 22
I recently contracted Burkhardt for furnace and duct replacement. All of the team members were courteous and professional. They took the necessary amount of time to develop a plan that would work for me, and answered all of my questions along the way. The installation team members were also adept problem solvers and patiently dealt with unforeseen complications. Thanks to Chris and Horst who did the estimating, installers Aaron, Dan, Greg, Dean, Marc, Drew, and Brett, and Jessica and Allison at the office.
Mark Hagner
21:06 04 Apr 22
They care. I know that's an unusual thing to say, but they really do. I've had Burkhardt do work for me for over 20 years and have always been very pleased. This time, during a routine check, it came to light that my very old furnace needed to be replaced. The team was very concerned that this was a large unplanned expense, and offered to drop off space heaters to keep the house warm in the few days it would take before the installation. The day of the installation was handled with professionalism and skill. My new furnace is so much quieter and the sheet metal work looks great! Highly recommend!
Monica DeBrot
20:16 03 Apr 22
We are really pleased with the service we received. Dean, Drew and Joe installed our new furnace in the Fall and were friendly and professional. Dean came back with Marc to install our AC unit and were so nice and efficient. Thank you for a job well done. Rick was also great with the electrical work he did for our new breaker box.
Dana
15:18 01 Apr 22
First time using Burkhardt. Making the appointment was easily done online. My technician Jake called to let me know he was on his way. He was really nice and did a thorough job looking at my furnace. Explained his findings and answered all my questions.
Lady Fusion
14:33 01 Apr 22
My furnace started making this weird airplane kind of noise (here n there-when the heat would kick ON) and it was older & shabby & getting cold. So i just had Burkhart come to give us a free estimate on what a new one would cost. The salesman asked my home comfort needs & went over the options and we worked a whole house humidifier in the installation package as well as a new thermostat.They've cleaned it annually for me and my technician has been Terry the last 2 times. He's such a nice genuine guy who knows his stuff.
Kelly Marrazza
20:39 28 Mar 22
Shawn was über helpful, & talked me through a plethora of things that may/possibly be wrong with my furnace ~on a Sunday! It would’ve likely been an arm and a leg charge for him to come out. Unfortunately the issues with my furnace was unable to be fixed over the phone, however he couldn’t have been more polite and helpful. He proceeded to come on a Monday and was extremely knowledgeable. He is a servicemen and repairman.We purchased a furnace from this company five weeks prior to this call/service visit. I had wondered why it wasn’t suggested that we also get a new air conditioner at the same time of the furnace installation. Especially since our coil and duct above that are very dirty and caked with grime. I asked Shawn why it wasn’t suggested to do replace at the same time. He was very kind about it and understood my exact position & concern.
Joe Horstmeir
20:22 25 Mar 22
Eliot arrived in the time frame provided to us along with giving us a notice 10 minutes before arrival. His work was performed professionally and provided clear and concise notes on worked performed. Eliot was very was pleasant and informed us of what was done and seem to really enjoy his visit and work performed, a very positive experience!
Steve Zimmerman
17:17 25 Mar 22
Shawn went beyond a regular Tuneup in walking us step by step on what he did to get the furnace to run more efficiently. The new filter system he installed is unbelievable. I can notice the difference in one day. From Tuneups, Duct Clean and Repairs. They always keep our system in great condition for a older unit.
Kelly Lentini
00:31 25 Mar 22
Shawn was prompt and professional. He provided details on the work he was doing, and why he was doing it, and gave us advice about maintenance we should consider in the future. He did a great job.
yokanlover
15:22 24 Mar 22
I was referred to Burkhardt by Angie's List, who offered them in a service coupon for my furnace for $122. I was amazed at both the outstanding responsiveness of the company and the quality and honesty of the technician who serviced my furnace. Dennis, he technician, was friendly, down-to-earth, thoroughly knowledgeable, and gave me several useful tips for the care of my system. Because Burkhardt is also a Certified Carrier Dealer, the technician was able to determine that my blower motor, regularly priced at $650+, was still under warranty--and replaced if for only $125, the cost of labor!! Since this blower motor services my central air system, also, I was doubly blessed by the technician's forthrightness. He even diagnosed squeaking sounds from my system that had been plaguing me for months--caused by the metal-to-metal contact of the straps bracing some of the conduits--a simple fix. I give Dennis R and Burkhardt Heating and Air Conditioning 5+ Stars for their excellent service!!I’m also having, Godwilling, an Armstrong Furnace as well as an Armstrong A/C system installed, replacing my current outdated and out of warranty system.Burkhardt is AWESOME, friendly, dispenses sound practical financial advice, and provides excellent workmanship!Their technicians are without parallel!Five stars & a couple of “Bravo’s,” too!Will add photos as installation & duct cleaning progresses!!
Jim O'Connell
13:02 24 Mar 22
My gas boiler and radiant heat system had never worked properly. It didn’t seem to be balanced between the radiators and under floor radiant heating. Chris and Shawn diagnosed it and made some changes. After 30+ years, I finally have consistent heat in all parts of the house. Thanks guys and thanks to Rachel for coordinating everyone’s schedule.
Scott Moser
19:18 23 Mar 22
Kelly did a great job! I was working and he made sure to professionally work on my furnace. He walked me through what he found and made sure to discuss when to change my furnace filter.
Caitlin Fitzpatrick
13:48 23 Mar 22
Burkhardt Heating & Cooling came recommended by our inspector. As new homeowners, we called to schedule a tune up/safety check and were able to get in right away. Alberto was on time, knowledgeable, efficient and very helpful. As not only new homeowners, but first time home buyers, he explained the ins and outs of our boiler and how to maintain going forward.
M Graham
14:28 21 Mar 22
I called Burkhardt during a furnace malfunction, and all were reassuringly professional, efficient, and explained procedures to keep the heat functioning until help arrived.Kelly was both pleasant and great at communicating. He was amazingly analytical and efficient at fixing the problem.Many thanks all around!
Griffin Klein
00:21 20 Mar 22
Elliot was very professional, friendly, and informative. Will definitely use Burkhardt again for further business and will ask for Elliot!
Mikki Retic
15:48 19 Mar 22
We called Burkhardt on a cold Saturday morning in March after our furnace went out. Jessica was helpful and friendly and set up an appointment for a tech to come out that day. Jake, the tech, called when he was on his way and was professional and informative. After finding out we needed to replace our furnace, Horst came out on Sunday morning to review our options and get our installation set up. He was on time, professional, and did not try and upsell us on products. Our new furnace and A/C system was installed 2 days later, and the team of Troy, Brett, and Bob were communicative, timely, and professional. Our entire experience with Burkhardt was wonderful from beginning to end and we would highly recommend them to anyone who is in the market for furnace and A/C service.
B White
14:51 18 Mar 22
We moved to an old home (1926) in Milwaukee from NY. My daughter recommended Burkhardt Heating & Cooling to us. When Burkhardt arrived, they explained our heating system to us and did a system maintenance. The following year we had some issues with the HVAC system and Chris diagnosed the problem, repaired it and the problem was resolved. Chris always took the time to explain everything. Jake was here most recently and checked out the system to make certain all was functioning properly. We have been very pleased with the professionalism and courteousness of both the technicians and the staff at Burkhardt...Rachel, Jessica and Allison.
Wagner Orders
13:00 17 Mar 22
Kelly was able to quickly resolve the problem with the furnace using needed replacement parts already on his truck.
Jacey Bonavia
17:50 16 Mar 22
Chris and Jake were very kind and efficient in fixing my broken boiler. I appreciate the work they did for me. Recommended.
Matt Schafer
17:03 14 Mar 22
Jake, Jake, Jake for the win. Professional, courteous, quick to diagnose the issue and even quicker with the fix. Watching the man work was a joy and interacting with him to understand the issue was even better. Thanks, Jake. You’re a huge asset to Burkhardt and homes like ours. Not all heroes wear capes; some just carry a Milwaukee packout.
rachel clemons
16:29 14 Mar 22
Chris and Eliza were great they went out to preform annual maintenance on my furnace. They let me know areas of concern so that I can adress them. Before they become a bigger issue. Thanks
Carolyn Schumacher
22:10 11 Mar 22
Kelly was wonderful as always. He's definitely an asset to your company. Explains things so I can understand without making me feel dumb. Looks for ways to save money. Cleans up his mess before leaving. And just a genuinely nice guy. Keep him around!
William Hyatt
22:48 10 Mar 22
Quick, honest and a huge help! Our furnace had clearly visible critical faults and they rushed over same day to help. Michael was very helpful and his positivity and gentleness made buying a new furnace way less stressful.
Marcia Bauer
22:42 08 Mar 22
We were extremely pleased with our installation team. Dan and Marc were very professional and answered all of my questions. Would definitely recommend this company!
Peggy Brown
18:13 08 Mar 22
On inspection, Burkhardt found our furnace's heat exchanger was cracked so badly that we were in danger of carbon monoxide poisoning. While they were legally obligated to shut off the gas, they provided space heaters we used for a few days until they installed a brand new high-efficiency furnace. Thanks to Dean, Marc, Mic who all made the process go smoothly and professionally. Now we're toasty and happy.
William Johnson
15:44 03 Mar 22
Replaced both furnace and AC units over the past few years. Duct cleaning and adding some vents are next.
Noah Hildebrandt
14:21 03 Mar 22
Gave a quick 5 star day of and now that I have some time, I wanted to go back and give some folks some praise. So I woke up on a February morning with no heat - Burkhardt sent out Sean mere hours later and I received the worst news - the whole furnace needed to go (it was 16-years-old, so legit). After chatting with their sales guy (Horst, I believe), I got an appointment set up a couple of days later and the crew was kind enough to leave me some space heaters so I didn't suffer too much.When the day came, I was more excited than a kid on Christmas - Dean and Mark installed my new furnance and Drew and Brett did a great job cleaning my ducts. Everyone I interacted with was extremely nice, willing to explain each step, and very respectful of my property.Doesn't matter what issue I run into in the future with my heat or AC - Burkhardt will ALWAYS be my first call from here on out. Thank you everyone!
Jackson Henry
17:52 02 Mar 22
As always Burghardt did a wonderful job. Professional and smart - efficient and kind. I would recommend them time and time again.
Cindy Chris
21:35 01 Mar 22
Very helpful on the phone - gave me some tips on what to look for when my furnace overheated.Kelly was here right on time and found our problem and fixed it.Reasonable price.On 3/1/22 we had Shawn out to do a heating and AC maintenance. Very friendly, knowledgeable & thorough! Explained a lot to me, answered all my questions and also checked on why our thermostat wasn't able to program a heat schedule for us.We have been so pleased with Burkhardt. Their service is great and when you call, you always get a friendly person that is more than happy to help you. I would definitely recommend them!
Linda Barnes
21:44 28 Feb 22
Berto & Elliot came today to do our yearly tune up. They called us first and let us know they were on their way. Upon arrival both introduced themselves and were very friendly and professional. They kept us informed of everything they were doing. They were very knowledgeable and even explained everything to my husband over the phone. We will only be calling them moving on forward. Thank you again for the great service & professionalism.
Carol Genrich
17:42 28 Feb 22
Furnace check up fine.My Space Guard was not checked ?? kelly perhaps did check it but did not mention it to me.Could my humidifier have been repaired ?
Will Swain
19:10 24 Feb 22
Sean and Alberto were super professional, gave us great tips on our current equipment, and were very prompt and quick with their service. Burkhardt’s is the way to go.
Aaron Foster
16:04 24 Feb 22
Burkhard heating and cooling has always delivered the best service. Having an older heating system, they come with their expertise, knowledge, and are able to help! Always use them!
Nancy borth
21:20 23 Feb 22
Very pleased with them. Only ones that we call. Our furnace went out downstairs. We called called yesterday and they came today. Our rec room is warm once again. Thank you Burkhardt!!
Nancy Kalter-Dills
20:32 23 Feb 22
The Service people who scheudle and provide phone services are extremely helpful. The technician, Jake, was very thorough and patient with all my questions. He did a brilliant job, was professional and talked me through all the steps. As an Architect, I appreciate good, quality service and Burkhardt is my choice for our radiant heating system.
Mike Bjordal
15:27 23 Feb 22
Plain and simple: I respect and trust this business. I moved to Northridge Lakes in Milwaukee. I purchased a vintage condo whose seller had installed replacement a/c and furnace. I wanted some routine furnace maintenance plus a knowledgeable, honest opinion of the seller's replacement equipment and installation. I did my research and found a first rate local HVAC firm. The firm's name is Burkhardt Heating and Cooling. The technician's name was Kelly. He took the time to thoroughly examine the furnace and the immediate ductwork. He gave me a good showing of the immediate cleaning and maintenance needs and options, with straight up, no surprise pricing. I've dealt with two prior condo HVAC companies. Burkhardt rivals the sterling quality I had from a far Southside firm. Prices were reasonable and I'm sure their emergency service, if needed, will be timely. I appreciated the communication prior to the arrival of the technician today. I'll be using them now until Kingdom comes. It's great to see high quality standards in this day and age. - Mike Bjordal, Northridge Lakes, Milwaukee
Tina Fitzgerald
18:17 22 Feb 22
New Furnace and installed ACEveryone was very professional and friendly. They got their work done quickly and efficiently and went over everything with me before they left and answered any questions that I had. Overall great service!
Chu
16:14 22 Feb 22
Had tech name Kelley service my boiler for the last 3 years. Knowledgeable guy, tells you about there services but does not play off your fear to get you to sign up. Would repeat.
Eddie Kentle
23:13 21 Feb 22
Mic came out and was very helpful, he explained everything in clear detail. Jake was also very helpful and precise.
Lauren Fields-Bowers
22:24 21 Feb 22
Mike was very professional, punctual, and really helped us with making the right decision for our heating needs! I would highly highly recommend him and Burkhardt Heating & Cooling!
Peter H
20:28 21 Feb 22
Jake quickly diagnosed the problem, pointed out some maintenance we should do soon and got our heat back on fast. Burkhart worked with our schedule and were on-time so we could continue our day with heat. Ty!
Javier Enrique Alvarez Perdido
19:31 19 Feb 22
Thanks and big shout-out to Mike, Jessica, Shawn, Dan, Brett and Drew for their help with our HVAC maintenance, installation and duct cleaning. Technical expertise is important but great service, attention to detail and intentional care and communication is what brings customers back.
Sharon Resz
02:22 17 Feb 22
Working with Michael Crawford about purchasing a furnace as well as Greg and Dan installing the furnace they were all friendly and professional. The office staff Rachel and Jessica we're also very helpful and friendly.
Julianna Kunstler
18:06 16 Feb 22
Very professional! Saved me from freezing in my house!Troy and Bob installed a new furnace for the house. Thank you!
Jeff Andersen
19:56 15 Feb 22
We called for eval of AC sounding louder lately but operating well. We had lost some refrigerant over 9 years and coolant was replaced. System was checked out. Furnace fan speed increased to push more cold air in the house. Eliott also took the time to discuss furnace filter options and showed a way to get the 4 inch filter out easier.Eliott was very professional, easy to deal with, no pressure and explained everything very well. He showed respect for us and our property.With some discounts but also included a Fall system check just more than a recent dentist visit for 2 wisdom teeth extractions so maybe 1/2 star off but rating as 5 star because of Elliott. But everything is working well and appreciate Elliott's awork today.
Heather H
15:53 14 Feb 22
My furnace unexpectedly went out and I had no idea who to call for service - I am so very glad Burkhardt was recommended to me and I used them. My experience was top notch from beginning to end. They were able to get to my house less than 30 minutes after I called. Elliot in sales was friendly, professional, and readily answered my questions. I felt like he was being honest about the whole situation and not just trying to sell me a whole new furnace. I was able to schedule a new furnace installation 2 days later no problem. The installation process went smoothly. Aaron, Joe, and Brett came in, worked together seamlessly, were friendly, kind, and professional. Did the whole job in about 4 hours and were done!! They readily answered my questions about filters and my new thermostat. All in all a great experience from beginning to end. Please don’t hesitate to use Burkhardt for any of your HVAC needs. You will not be disappointed!!! Thank you for a job well done.
John Smith
16:38 13 Feb 22
Burkhardt has been servicing my properties for years. They've replaced faulty sensors, completed routine HVAC inspections, and most recently "fixed" a thermostat (the batteries were dead...oops). They're always professional and don't mind answering my annoying HVAC questions. Most of the time, they're able to service the same day. Compared to other local companies, their service charge is a little higher >$130. But I'm confident in their work and they're my primary go-to when I need HVAC repairs. Thank you!
Daniel Dzenzeol
20:41 11 Feb 22
Very good service honest and the price is very fair. Elliot was very knowledgeable and has great people skills. I would definitely recommend Burkhardt.
Clara Miller
20:11 11 Feb 22
Our heat went out on Thursday night so we waited until Friday morning to call Burkhardt Heating and Cooling. When we called the woman on the phone was very kind and gave us an estimated time that a tech could arrive that day.Our tech, Jake, showed up on the early end of that time frame. He offered to put shoe coverings on to not get my floors dirty, and went straight down to look at the HVAC. Jake was thorough but did not waste time. He identified the problem and checked on my warranty for me before even telling me the issue and costs associated. He then, showed and explained to me the problem (bad circuit board) and what we needed to fix it. He quickly checked to see that the supplier had the part we needed and he went to pick it up that very moment, returning not long after with the part! I now have heat again!Jake was super nice, professional, and very helpful. I hope to not have to call again soon but if we do have HVAC issues in the future we will be calling Jake and Burkhardt Heating and Cooling.Thanks Jake!
Clare Buss
18:46 07 Feb 22
Nothing is worse than you furnace going out in Feb! Burkhardt & Kelly saved the day! They were honest and helpful and arrived approx. three hours after I called for help. Thank you, Kelly!!!
Mark Henderson
16:49 04 Feb 22
Burkhardt's tech Kelly was on time, knowledgeable and friendly. Thanks for the great service!
sheila anderson
21:35 02 Feb 22
Shawn was very professional, on time, very knowledgeable and informative. We have used Burkhardt for years and always very happy with them. Very accommodating and do great work!Update:We met with sales rep Elliot to discuss a new furnace, he answered all our questions (we had many!), scheduled furnace installation which was done just days later by Dean and Marc, they did a great job, left everything spotless and we are thrilled that our house is warm and cozy once again!!Everyone we dealt with from office staff to installers was A ++!Thanks Burkhardt!
Michael Rajzer
17:46 01 Feb 22
The furnace tune-up service was very quick, affordable, and thorough. Kelly provided a lot of great feedback and answered all of my questions. We will definitely use Burkhardt again in the future!
