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Burkhardt Heating & Cooling
Rated 4.9 out of 55 reviewsGoogle Rating
4.7
Based on 575 reviews
Google Rating
4.7
Based on 575 reviews
Burkhardt Heating & Cooling
4.7
Jane Busse
16:03 14 Apr 21
Kelly diagnosed the problem with our furnace right away. He is currently working on replacing the motor right now and we should have heat soon.
Michael Endress
21:00 12 Apr 21
Great service. I would and have recommended them to friends.
Dar Fehrman
21:38 08 Apr 21
Sue Holton
19:22 30 Mar 21
0ur heat had gone out and we called Burkhardt and they had a technician , Kelly, over about two hours later. He wore a mask the entire time. Kelly was friendly, courteous and had the problem solved in a short amount of time.
Kristopher Rowe
20:05 29 Mar 21
They installed our system and came out for a repair. Super friendly, honest, and most important—on time!
Andrew Kerr
16:01 29 Mar 21
Cheryl Precourt
12:43 23 Mar 21
Chris was very knowledgeable and helpful with a unique issue with my current furnace and not working properly. Identified major issues with the unit and installation. I more than appreciate his expertise and professionalism!!!!
Nicolas Acosta
02:43 23 Mar 21
Austin Maas
14:49 17 Mar 21
Derek Counts
16:42 15 Mar 21
Excellent, prompt, and expert service. Burhardt handles all our HVAC needs.
Kelly Robbins
15:55 15 Mar 21
JUDY
15:09 15 Mar 21
We called on a Monday morning and they were able to send someone within a few hours.Kelly arrived on time and called to let me know his arrival. Very professional, he explained the problem and fixed it in a timely manner. Very pleased with Burkhardt, would call again!
Kathy Mankiewicz
19:22 12 Mar 21
Alyssa Kaleta
19:17 12 Mar 21
Quick, reliable, and friendly service. Recommend to others.
sue woida
15:18 09 Mar 21
150.00 for a service call !!! Found five other places that come out for under a 100.00. Call around before you call this company is my advise.
Getonda Saleem
00:15 05 Mar 21
Abby Mira
15:22 02 Mar 21
Elliot showed up on time with mask on, which is greatly appreciated. He checked our furnace, air conditioning and water heater. And glad to know that water heater is due for replacement due to leaking. My water heater is also old and replacement is the solution before my basement gets flooded. Price given to me is very reasonable. Elliot is very courteous and professional and would recommend Burkhardt Heating and Cooling to my friends. ...T Mira
john berrang
18:22 01 Mar 21
250.00 for a service call on Saturday. only use if you have money to waste
Kenneth Stribling
16:49 01 Mar 21
Elliott, did a great job today with the maintenance check-up. He was on time and very professional. Very happy with the company over all.
James Frasher
22:36 26 Feb 21
Elliott did a great job with our check up. On time and professions and was able to fix our humidifier as well.
Fam Luna
15:55 25 Feb 21
Burkhardt tech was friendly, professional, and knowledgeable. Great communication skills, and very thorough with his inspection. Answered all my questions. I will recommend Burkhard without a doubt.
Lady Fusion
02:23 25 Feb 21
My furnace started making this weird airplane kind of noise (here n there-when the heat would kick ON) and it was older & shabby & getting cold. So i just had Burkhart come to give us a free estimate on what a new one would cost. Doug asked my home comfort needs & went over the options and we worked a whole house humidifier in the installation package as well as a new thermostat.This is a great company with genuine people & I look forward to hopefully adding central air later this year.
Joe Schmidt
01:05 24 Feb 21
They were very professional however their equipment used to clean the ducts is lacking. They brought in their "state of the art" vacuum that was very light in weight and light on power. It might be ok to dust your ducts out, but not really clean them out. There was still a decent amount of debris left in the ducts after they were finished, but at least most of the dust was gone.
Rebecca Young
16:10 20 Feb 21
Marcella Williams
22:12 16 Feb 21
Customer Service was very professional. That is where the good stuff ends. I had 3 different service professionals with 3 very different diagnosis. I am out a lot of money and my 2 year old furnace still isn’t fixed. Advised me to call We Energies about meter and regulator?
paul fitak
14:14 08 Feb 21
mother-in-law just got ripped off by them. over 450.00 bucks to replace a 20.00 ignitor.
Kateeva Crape
18:02 30 Jan 21
mark smith
18:01 28 Jan 21
My Aunt had a no heat issue and had Burkhardt come out for a service fee of 149.95. They found failed secondary heat exchanger. She contacted me because they wanted 600.00 to replace part and felt pressured to replace a 12 year old furnace.Did some checking and part and labor are covered by Carrier/Bryant. Contacted two other Bryant dealers and both said only service fee cost to confirm failed part.Thanks to Affordable Heating for fixing her unit.Repair cost= Affordable 89.00+taxBurkhardt 750.00+taxCall anyone but burkhardt
joe jones
17:43 26 Jan 21
MICNTRL MIC-CRAWF
15:09 20 Jan 21
Terry was on time and VERY helpful. He even showed how to change my humidifier pad. Will definitely use this company again in the future.
BOB SMITH
00:08 19 Jan 21
Curtis Williams
23:29 16 Jan 21
Leslie did a great job of letting me know about the maintenance deal and Elliot a great job of inspecting my furnaces! I will be using the service again.
Patrice Hafemeister
16:35 08 Jan 21
Derek Kalscheur
16:33 07 Jan 21
Very nice gentleman was very thourough in checking everything and answered my questions well.
Anthony McCoy
15:40 07 Jan 21
Our tech was very friendly and professional with our new thermostat.
Jonathan Bartlett
11:45 02 Jan 21
Really responsive. Helped me out real quick. Gonna call them every time for heating and cooling issues.
Averi Niemuth
22:19 30 Dec 20
Arrived on short notice and fixed our heater right in time for the first snow storm. We are so lucky for their help! Highly recommend.
Felisha Ford
19:55 30 Dec 20
Yacouba Sibi
20:13 23 Dec 20
Joey LK
18:43 22 Dec 20
Called on Burkhardt twice in the last month, first to install a whole home humidifier and then to fix my furnace which needed a new gas valve. The gas valve they installed at first was somewhat defective but still worked (something about calibrating it). They could've told me it was done and just moved on but instead made sure to get a replacement part that worked fully and re-installed that. They are responsive, professional and provide high quality honest service. Highly recommended.
jesse ambos-kleckley
21:11 18 Dec 20
Leslie was great on the phone and helping me get my service call scheduled. Kelly arrived much sooner than expected (a huge plus, we were cold!!) and quickly diagnosed the issue with my furnace. Definitely recommend and will utilize their services in the future with annual tune-ups!!
Sally Rodriguez
15:11 14 Dec 20
Rhunette Humrich
19:50 09 Dec 20
My name is Rhunette Humrich. Today Dennis came out to tune up my furnace and check my April Air humidifier. He called me when he was on his way, and was prompt. He was very courteous, and told me exactly what I need to do to keep my furnace happy and running well. I’ve been a customer of Burkhardt’s for years and wouldn’t think of calling any other company for my heating and cooling needs!
Barb Schreffler
16:21 09 Dec 20
Our technician was courteous, friendly and knowledgeable. We have been using Burkhardt Heating & Cooling for many years and will continue to do so.
James Sandora
17:24 08 Dec 20
Great work, friendly and responsive.
Debbie Leep
15:17 08 Dec 20
Stephanie Grzona
19:38 07 Dec 20
Great job with our furnace tune up and changing the filters! Go to company for the job!
Tony Richmound
17:35 03 Dec 20
great service my furnace went out I called and they was there with in the hr like they said they would be
Lydia Hutter
22:13 25 Nov 20
They did an amazing job repairing the heating system and it works great now. Would definitely recommend.👍
Kimura Segersonhutter
22:12 25 Nov 20
Tessa Marks
15:05 23 Nov 20
Burkhardt installed a new boiler a few years ago. This appointment was for a check up and servicing. They were able to accommodate our schedule. Kelly called ahead and arrived on time. He answered all our questions and concerns and explained what he’d done. He also fixed a small vibration in one of the pipes.
Alice Ambrowiak
15:52 18 Nov 20
Terry was on time, super friendly guy, tuned my boiler, and made sure that all the radiators were hot. Highly recommended!!!
Larron Tackes
22:17 17 Nov 20
Technician was able to help me over the phone solve the problem.
Ryan Krauter
17:32 11 Nov 20
Had them out for a furnace checkup before winter. Tech was on time, nice to chat with, didn't try to sell me anything I didn't need. Good experience, would use again!
Marcia Olen
19:29 10 Nov 20
I am very very happy with the service provided me by Chris, who is with Burkhardt. I wanted my fall furnace checkup done. He was to come between 10 and noon. He called me to let me know he was coming about 15 minutes before arrival. He came at 10:00. He was cordial, business-like, friendly and efficient. He checked everything over and did the work, replaced the filter, explained to me that all was well, answered several question I had, etc. I could not be happier. He went above and beyond the basics . He reviewed the settings with the thermostat and changed those that needed to be changed. Just wish I had asked him to change the battery in the thermostat but forgot to ask. I give him a 5 star for service and personal qualities. Elliot was with him as well but worked downstairs and we didn't really communicate. Very nice person from what I could tell.
Jenn Hemmer
17:33 10 Nov 20
Prompt, courteous and thorough service!
Lauren Angelina Nextdoor
16:35 09 Nov 20
Terry was on time, professional and thorough. Would highly recommend Burkhardt!
Allen Dowe
22:57 05 Nov 20
Hi guys, I am writing my first bad review because I’ve never experienced a worse case of price gouging and unprofessional management.I needed to get two steam radiators serviced and it was replacing air vents (HVAC equivalent of replacing a light bulb) and fixing a knob on the valve into the radiator.They were very nice and responsive on the phone but i realized this was smoke and mirrors.Tech no showed the first day and 3 hours late the second. (This is more nature of industry though so I get it) He only fixed one of the radiators which took less than one hour.I was told they’d call if price was over $300.00 they did not call and my bill was $315.Then he came back (note that the tech was a nice guy) and serviced the second one. Again, I did not receive a call (nor a quote) and this time my bill was just under $500.00I tried to call the manager and he was very rude and called me a scammer and a liar. I unfortunately was rude in return.I think he thought I was some big name landlord when in reality i relocated for my job and had to fill my place for less than what it costs to own.My recommendation is if you go through these guys make sure to get a quote in writing so if you have to speak with management they won’t call you a liar.
Trina La Vake
20:28 05 Nov 20
I have an old boiler and it has been performing just fine, but needed an inspection since it’s been a couple years. The gentleman arrived in the time frame he mentioned he would. Even gave my husband a call when he was on his way. He was courteous and professional + efficient. In and out within a very reasonable amount of time. So long as his diagnosis holds true, I would recommend to friends and family. I will be sure to update in a few months time so you have my final conjecture. Otherwise, great work all around!
Shanell Hendricks
02:19 31 Oct 20
My experience with the company was excellent. The only problem that I had was miss communication with the receptionist. Our then that it was great I'm still waiting on my parts to be ordered so the tech can replace the parts.
Karri Wieland
18:21 30 Oct 20
Karey Sipowicz
18:18 30 Oct 20
Dawn Gozet
16:37 27 Oct 20
Very nice man came. He gave information on changing the batteries in my thermostat. And told me what was wrong with the furnace.
John Gresser
15:51 27 Oct 20
Always prompt and professional.
Barb Frohmader
15:17 27 Oct 20
Kyle Steigerwald
16:13 23 Oct 20
Kelly was terrific and helped me get to know my furnace. Five freakin stars!
Ray Anthony Fikes
15:02 23 Oct 20
Yearly Tune up. On Boiler. Terry the tech did a good job.
Nick Duvnjak
21:55 22 Oct 20
Friendly excellent installation.
Aimee Agpoon
13:39 20 Oct 20
I found Burkhardt H&C a very responsive, courteous and affordable company. We used them for a furnace tune-up after receiving a flyer for a special in the mail. I appreciated their attention to customer service including their reminder call about my appointment and coming on time. Our friendly and professional service person, Dennis, wore a mask in our home and presented us with reasonable recommendations. I would highly recommend their services!
Sean Little
16:45 19 Oct 20
They've been very responsive and on-time with all my maintenance! The price point is good and I haven't had any issues.
rebecca flegner
13:42 16 Oct 20
They were professional, prompt. Gave helpful tips to increase longevity of my furnace. Service price was reasonable and fair. I will use them again.
William Kryger
17:19 15 Oct 20
Janice Leach
23:39 12 Oct 20
Our Technician was very helpful and knowledgeable as well as the price being right! Very pleased with the cleaning and tune up. He was very thorough with the inspection and we'll will definitely call Burkhardt Heating & Cooling again!
Rebecca Gerber
15:53 08 Oct 20
David Pritchard
20:55 07 Oct 20
The engineer diagnosed and solved the problem.
Crystal Sie
14:52 05 Oct 20
Horrible service. They will verbally promise you everything you want to hear and then go back on everything. DO NOT USE THIS COMPANY. They are liars and sell u used equipment.
Vanessa Cain
13:28 05 Oct 20
We’ve Used Burkhardt Heating for years to service our boiler. The serviceman was very helpful in explaining how to care For our system.
I'Zariah Ali
17:15 02 Oct 20
Julia Mueller
14:19 01 Oct 20
Chris and the staff at Burkhardt are very capable, professional and friendly. They also communicate clearly, arrive on time, work efficiently and reliably. Highly recommend! Also, Chris is great with dogs :)
Pam Selke
14:08 25 Sep 20
Called for tune up for furnace and A/C. Tech was prompt, courteous, very friendly and explained the technical aspects of the equipment.
Nicole Shally
15:58 24 Sep 20
Margaret Smith
13:59 24 Sep 20
Had our furnace & AC tuneup today. Dennis arrived on time and handled everything quickly and efficiently. We had some questions and Dennis took time to answer them all and make sure we understood what was going on. Very happy with the experience.Had a new furnace and AC installed. Excellent experience. Troy and Scott were efficient and professional. Explained everything clearly throughout the process. Everything was cleaned up nicely too after installation. Can't say enough about how great everything went!
Gail Firer
14:22 23 Sep 20
From first to last, Burkhardt did a thorough, expert and professional job in replacing our old furnace and air conditioner unit. This included diagnostics, presentation of options, and the installation itself.During the installation, the crew performed their duties in a quick and expert manner, and provided thorough training and fielding of our operator questions. We would particularly like to cite Dennis, Greg and Tim who performed the installation and the owner, Doug, who provided us with an excellent presentation of our options.We would highly recommend Burkhardt for all your heating and cooling requirements.
Eric Hughes
18:51 22 Sep 20
Technician showed up on time and completed the HVAC tune up quickly and professionally. Thank you for your awesome service and reliable team.
Louise Sheski
17:05 22 Sep 20
Wonderful experience, very good contacts and updates on the service appointment. Repair person Kelly a dream to work with. Smooth service from end to end. Thank you!
Scott Rudie
16:05 22 Sep 20
Very efficient service at a reasonable price.
Patti Cirilli
18:03 21 Sep 20
Kelly is outstanding. On time and knows the equipment. He is my choice for maintenance.
Julie Hetzel
13:43 21 Sep 20
Leona Hauer
17:07 18 Sep 20
Very thorough and polite. We appreciate the tune up!
Paul Hambly
00:04 18 Sep 20
Chris came out to do a yearly tune up on our heat and air. He was punctual, professional, knowledgeable and extremely thorough. He took his time to meticulously test each unit to check for efficiency and problems. We will be needed an air conditioning unit next year as ours is 24 years old and we will most definitely be calling again.
Sandra Gines
14:12 17 Sep 20
Dennis was punctual, friendly, and took care of things professionally.
Michael Eklund
18:39 16 Sep 20
Laura Helm
16:28 16 Sep 20
Servicer was on time and professional. AC and furnace maintenance was very reasonable price. Highly recommend and will use this company again!
jeff krueger
01:53 16 Sep 20
Called for service. Scheduled for later that day. Arrived on time and was courteous and friendly.Looked at the furnace. Attempted repair.Was told that the part needed replacing. Furnace was old so part would be between $1500 and $1700 if they could find it and it might take some time. Since that was expensive I could get a new furnace for $4200.I said i would have to let him know.When I got to my computer i found the part instantly for $250.Capital Heating is offering a new furnace and central Air for $3700Paid $200+ for diagnostic and attempted rip off. Feel ripped off and will be sure to tell everyone of my experience.
Bill Bigus
21:43 11 Sep 20
Dennis was great today providing expert tune up advice regarding my AC and furnace!
Northern Lakes Management Milwaukee
21:21 11 Sep 20
Gilbert showed up on time and was very personable. The issue was diagnosed quickly and service began immediately !
Carol Diettrich
14:03 11 Sep 20
I have used a couple different companies to service my Heating and AC. Price gouging was an ongoing problem with the other companies. I called Burkhardt and they charged me $25 less for my filter. They also taught me how to replace my Aprilaire 501 filter so I can save even more money in the future. There is a lot to be said for trust and confidence in a company. Burkhardt has won my business because they are professional, on time, honest & fair. I suggest giving them a call before your next maintenance call and see for yourself!
Bruja Rubia
16:52 10 Sep 20
Fast appointment, clear communication, and professional service. Everything was explained well!
Donna Flores
18:47 09 Sep 20
Techs are always friendly and knowledgeable. Good suggestions. Respects pandemic guidelines. Helpful. Prompt Have dealt with Gilbert before always helpful
Tedd Lookatch
17:18 09 Sep 20
They did show up quickly, same day. However, they were about fifty dollars higher on service call than similar competators. Plus, they misdiagnosed my system. Wouldn't call them if you have a zone heating systems. They wanted to replace it for over 600$ I was able to get it repaired for $150 which was ironically the same amount I was charged for nothing with Burkhardt. Was surprised and disappointed because they came highly recommend.
