A: Depending on the age and energy efficiency of your current furnace, the answer is between 10 and 20 years, although life expectations can vary. A gas furnace should last 12 to 15 years. If you’ve had your furnace professionally installed with regular maintenance performed, your furnace should have the best results and longevity!
Q: Do I really need to have my furnace checked annually?
A: Yes, since 80% of the emergency service calls we receive are from people who don’t routinely have their furnace checked.
Q: My furnace makes a loud noise when it shuts off. Why?
A: There are several reasons your furnace could be making a banging sound, including a dirty filter, buildup in your ductwork, or the natural contracting of your system cycling on and off. Call us if you suspect a more serious problem.
Q: What are some of the most common heating problems Burkhardt customers report?
A: The furnace isn’t heating, there’s not enough heat, or energy bills are increasing. Most likely, their problems fall into one of these categories: thermostat malfunction, faulty pilot light, airflow problems, hot or cold spots, or ductwork problems that permit warm air to escape.
A: Most brands work with others if they’re properly sized. There may be some loss of efficiency, however.
Q: My air conditioner smells like mildew.
A: Check to see if your drip pan has standing water in it. Your evaporator coils may need to be cleaned as well. Try bleach and water. Or call us for help.
Q: My air conditioner clicks. Is this serious?
A: Some sounds are just a normal part of operation. Other times a clicking sound can indicate a problem like a loose fan or a malfunctioning thermostat. If the sound is noticeable and you don’t associate it with normal function, call us for help.
Q: Is my air conditioning low on refrigerant?
A: If your registers are blowing warm air, you’re probably low on refrigerant. We don’t recommend fixing it yourself. Working with refrigerants should be left to a refrigerant specialist.
Q: What’s two-stage cooling?
A: It’s a type of air conditioner or heat pump compressor that provides two levels of operation: high for hot summer days and low for milder days. The compressor operates in low speed up to 80% of the time, delivering a more consistent temperature, enhanced air circulation, better indoor air quality, and reduced noise.
A: If odor control is a major concern, we recommend installing a Bryant ventilator to bring in fresh air and remove stale air from your home. Or consider germicidal UV lights to reduce odor-causing contaminants.
Q: How does a carbon monoxide alarm work?
A: It uses sophisticated electronics and sensor technology to detect and record the levels of CO circulating in your indoor air. If dangerous levels are present, a loud alarm alerts you.
Q: How do I know if my home isn’t ventilated properly?
A: Signs that you may not have enough ventilation include condensation on the window, stuffy or stale air, and too much humidity.
Q: Do germicidal UV lamps really work?
A: Yes, they zap the mold and bacteria that can grow in the moist environment of your air conditioning or indoor coils. The lamps also enhance airflow as well as indoor air quality.
Q: What’s the best way to clean the air in my home?
A: We recommend Bryant whole-home air purifiers and filters that treat 100% of the air flowing in your HVAC system before it circulates—to remove bacteria, viruses, pollen, and mold from the air.
A: Yes. We offer financing through two companies—Wells Fargo and Synchrony.
Q: What are your hours?
A: 24-hour emergency service is available by calling us at (414) 355-5520. We are open Monday through Friday from 8:00 a.m. to 6:00 p.m. Our service calls start at 8:00 a.m. and end sometime between 2:00 p.m. and 4:00 p.m. Overtime rates begin at 4:00 p.m.
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